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BankrollMob Forum » Poker Forum » Worst Poker Room Ever -> Lucky Ace

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  31-Jan-10, 07:16   #1
Worst Poker Room Ever -> Lucky Ace 0 
GeneYuss 

Joined: Jan '08
Location: Canada
Age: 32 (M)
Posts: 2697
I log in there and my account is drained. I try to contact support and they ask me for part of my password for "sercurity reasons", and I'm like "what the ...?" I said "No company should ever ask for any part of your password" and the guy said it's just small part of your password.. I said ask me a security question and not for my password...He didn't reply so I said whatever and gave him part of the password cause I don't really care and going to close my account anyway.

So the guy told me money was taken out of my account for "administration fees" and that they will not give the money back. I had a few dollars left in my account so I went all in a few times and won $26. I try to cashout the $26 and they denied the cashout saying I have a bonus to work off. I just won $26 ! That has nothing to do with pending bonus, f**ing #@$*&&(@$!!

lol, I never swore to them and was very polite but they stopped repling to my emails..

I just want to get the word out to not play at Lucky Ace or any poker room on Pacific Poker Network...

     
  31-Jan-10, 07:27   #2
  0 
GabeKaplan 
Joined: Jan '10
Location: United States
Age: 55 (M)
Posts: 410
Posted by GeneYuss:
I log in there and my account is drained. I try to contact support and they ask me for part of my password for "sercurity reasons", and I'm like "what the ...?" I said "No company should ever ask for any part of your password" and the guy said it's just small part of your password.. I said ask me a security question and not for my password...He didn't reply so I said whatever and gave him part of the password cause I don't really care and going to close my account anyway.

So the guy told me money was taken out of my account for "administration fees" and that they will not give the money back. I had a few dollars left in my account so I went all in a few times and won $26. I try to cashout the $26 and they denied the cashout saying I have a bonus to work off. I just won $26 ! That has nothing to do with pending bonus, f**ing #@$*&&(@$!!

lol, I never swore to them and was very polite but they stopped repling to my emails..

I just want to get the word out to not play at Lucky Ace or any poker room on Pacific Poker Network...

was this free poker money or did you make a deposit yourself, why did they say they took out admistration fees for

     
  31-Jan-10, 07:40   #3
  0 
GeneYuss 

Joined: Jan '08
Location: Canada
Age: 32 (M)
Posts: 2697
Posted by GabeKaplan:
was this free poker money or did you make a deposit yourself, why did they say they took out admistration fees for


It was free money but they took all the free money lol. I shouldn't have to wager enough to work off money they took, right? I made a deposit too..The administration fee is for all pokerrooms on the pacific poker network if you're inactive for 6 months then they take 10% of your account, after 10 months you have no money left no matter if you have $10,000 in there!

     
  31-Jan-10, 07:47   #4
  0 
shokaku 

Joined: May '08
Location: Germany
Age: 54 (M)
Posts: 6686
A bunch of rooms do this, if you left your account untouched for a long time. Just don't left money in an account, if you don't want to play there any more.

     
  31-Jan-10, 08:03   #5
  0 
GeneYuss 

Joined: Jan '08
Location: Canada
Age: 32 (M)
Posts: 2697
Posted by shokaku:
A bunch of rooms do this, if you left your account untouched for a long time. Just don't left money in an account, if you don't want to play there any more.


What other pokerrooms do this? I heard Party Poker use to but at least they send you an email before they take your money.. Have you read the stories of other players that had $1000s taken?

I don't really care about the administration fee anymore but now they want me to work off the money they took which makes no sense to me.

     
  31-Jan-10, 08:07   #6
  0 
shokaku 

Joined: May '08
Location: Germany
Age: 54 (M)
Posts: 6686
Posted by GeneYuss:
What other pokerrooms do this? I heard Party Poker use to but at least they send you an email before they take your money..

Party, some rooms in the Crypto network (no longer active), Pacific.

Posted by GeneYuss:
Have you read the stories of other players that had $1000s taken?

On 2+2, one or one and a half years ago. But he got his money back. I guess it was Pacific, but i am not sure.

     
  31-Jan-10, 08:53   #7
  0 
doomdy 

Joined: May '08
Location: Netherlands
Age: 49 (M)
Posts: 6197
Argh sad to hear GeneYuss, i didnt know some pokerroom take a fee, wot crap Thumbs Down

     
  31-Jan-10, 09:02   #8
  0 
dozn01 

Joined: Sep '09
Location: United Kingdom
Age: 40 (M)
Posts: 5000
administration fees my ass...... im not paying a cent they get there money from add ons,
and 20 cents for every 1 dollar buy ins for a tourney you enter rip off Aww crap! Aww crap!

     
  31-Jan-10, 09:46   #9
  0 
Davoodoo 

Joined: Apr '08
Location: Finland
Age: 30 (M)
Posts: 1612

Sounds sick about having to give out a part of your password, no other room will ask for that im sure ...

     
  31-Jan-10, 09:47   #10
  0 
Fackinas 
Joined: Oct '09
Location: Lithuania
Age: 28 (F)
Posts: 1180
TNoble poker worst ... Support is awfull Thumbs Down

     
  31-Jan-10, 10:01   #11
  0 
T3ddyKGB 

Joined: Oct '08
Location: Germany
Age: 44 (M)
Posts: 2023
[QUOTE]Posted by GeneYuss:
What other pokerrooms do this? I heard Party Poker use to but at least they send you an email before they take your money..
QUOTE]

yep partypoker does that, i experienced the same on PP but at least they inform you 2 weeks before the 3 months inactivity as you say. i noticed they also delete all your points. so far thats the only rooms i heard about that.

i dislike 888´s software anyways, and the guy who ask for your password is definatly dubious.

     
  31-Jan-10, 10:02   #12
  0 
ih8usukouts 

Joined: Jul '09
Location: United Kingdom
Age: 44 (M)
Posts: 1000
Posted by dozn01:
administration fees my ass...... im not paying a cent they get there money from add ons,
and 20 cents for every 1 dollar buy ins for a tourney you enter rip off Aww crap! Aww crap!


Remember this thread????????? You obviously can't even keep your own promises!!!!!!!! I got banned for a stupid pic and you supply something 100X's more worse than what I did, a full web site devoted with far more s**t. Yes, yours was on a friday so you didn't get banned, mine wasn't on a friday and didn't even involve nothing near yours did......go figure the logic Confused

hi there ive quit poker for good now this will be the best and last post ever,
ive blown my bankroll again, and went for a wank (ful of stress) and was the best ever,
lose your banroll and have a wank over is the best way to beat a bad beat and beats any tilt room ahhhhhhh i feel better now but fook poker been there b4 i know am not good f**k it il try somefink different got the t shirt and that ,
so i see you all in the the next porno film good bye for ever bankrollmob members

oh b4 i go heres the last f**ked up poll i do as well

here is what i wanked to **REMOVED**
Edited by Administrator (Friday, January 29, 2010 @ 12:30 GMT)

     
  31-Jan-10, 11:11   #13
  0 
MANUEDO 
Joined: Apr '08
Location: Italy
Age: 53 (M)
Posts: 1955
Gene, ban them Big Smile Big Smile And don't worry, as for me, I won't open any account there and I think most of BRM members will avoid Lucky(?) Ace Blink

     
  31-Jan-10, 11:51   #14
  0 
DAGOR 

Joined: Jun '09
Location: France
Age: 39 (M)
Posts: 670
Hello everybody!
Thank you very much it is very informative I'll avoid this room.
See you soon for new posts! Big Smile

     
  31-Jan-10, 12:04   #15
  0 
dozn01 

Joined: Sep '09
Location: United Kingdom
Age: 40 (M)
Posts: 5000
Posted by ih8usukouts:
Posted by dozn01:
administration fees my ass...... im not paying a cent they get there money from add ons,
and 20 cents for every 1 dollar buy ins for a tourney you enter rip off Aww crap! Aww crap!


Remember this thread????????? You obviously can't even keep your own promises!!!!!!!! I got banned for a stupid pic and you supply something 100X's more worse than what I did, a full web site devoted with far more s**t. Yes, yours was on a friday so you didn't get banned, mine wasn't on a friday and didn't even involve nothing near yours did......go figure the logic Confused

hi there ive quit poker for good now this will be the best and last post ever,
ive blown my bankroll again, and went for a wank (ful of stress) and was the best ever,
lose your banroll and have a wank over is the best way to beat a bad beat and beats any tilt room ahhhhhhh i feel better now but fook poker been there b4 i know am not good f**k it il try somefink different got the t shirt and that ,
so i see you all in the the next porno film good bye for ever bankrollmob members

oh b4 i go heres the last f**ked up poll i do as well

here is what i wanked to **REMOVED**
Edited by Administrator (Friday, January 29, 2010 @ 12:30 GMT)


so you never been drunk and did a post Smile

     
  31-Jan-10, 12:24   #16
  0 
DaneMitic 

Joined: Apr '09
Location: Germany
Age: 32 (M)
Posts: 605
Posted by GeneYuss:
Posted by shokaku:
A bunch of rooms do this, if you left your account untouched for a long time. Just don't left money in an account, if you don't want to play there any more.


What other pokerrooms do this? I heard Party Poker use to but at least they send you an email before they take your money.. Have you read the stories of other players that had $1000s taken?

I don't really care about the administration fee anymore but now they want me to work off the money they took which makes no sense to me.

I think all rooms does it, they just have different conditions for it, some rooms take fees after 6months, other after 1 year, some take 5% of your bankroll, other 10%... and a few retard rooms take all your money, after a period of time. Evil

     
  1-Feb-10, 20:15   #17
  0 
GeneYuss 

Joined: Jan '08
Location: Canada
Age: 32 (M)
Posts: 2697
Posted by shokaku:
[On 2+2, one or one and a half years ago. But he got his money back. I guess it was Pacific, but i am not sure.


Ya, I read about that one too. He was lucky to get the money back..I guess it was bad publicity for Pacific so they might have lost more if they didn't give him the few thousand back.

     
  1-Feb-10, 21:39   #18
  0 
psycokiller 
Joined: Sep '09
Location: Canada
Age: 45 (M)
Posts: 776
That sucks dude, but really that site sounds like a little player in the big leagues. Stay away from small sites until you have to use them.

     
  2-Feb-10, 01:38   #19
  0 
cartoonhero 
Joined: Sep '09
Location: Norway
Age: 49 (M)
Posts: 37
I have been lucky then I guess Thumbs Up

After I lost with AA against 72(he got full house), I gave my $2000 PC a nice little kick, and turned it off. When I turned it back on the next day: hard disc failure Sad

Then I was inactive for about 2 years, had Dollar 400+ in four diff. accounts. And all my money was still there Big Smile And just before new year I found another, with Dollar 275, this had been inactive for 3 years.

All in Spade Club Heart Diamond

     
  2-Feb-10, 03:04   #20
  0 
oliver082298 

Joined: Nov '09
Location: Philippines
Age: 46 (M)
Posts: 1011
Posted by GeneYuss:
I log in there and my account is drained. I try to contact support and they ask me for part of my password for "sercurity reasons", and I'm like "what the ...?" I said "No company should ever ask for any part of your password" and the guy said it's just small part of your password.. I said ask me a security question and not for my password...He didn't reply so I said whatever and gave him part of the password cause I don't really care and going to close my account anyway.

So the guy told me money was taken out of my account for "administration fees" and that they will not give the money back. I had a few dollars left in my account so I went all in a few times and won $26. I try to cashout the $26 and they denied the cashout saying I have a bonus to work off. I just won $26 ! That has nothing to do with pending bonus, f**ing #@$*&&(@$!!

lol, I never swore to them and was very polite but they stopped repling to my emails..

I just want to get the word out to not play at Lucky Ace or any poker room on Pacific Poker Network...



im sorry for you, i hope this type of problems will be addressed faster by the administrator... Sad

     
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