Not long ago, a player at Cake Poker was awarded a pot he didn't win. The player who lost the pot (with the best hand) shortly after posted the hand in different forums and received lots of feedback and questions from angry and worried Cake Poker players. However, it didn't take long before Cake Poker took action and said that they would take down the server for 30 minutes and look into [...] Read more » Pot went to wrong player
Joined: Mar '09
Location: Serbia
Age: 47 (M)
Posts: 116
Wow, that makes me worried to play at them. How something like that can happen on a professional poker-site. I know situations like that from private cash-games, when the dealers are not firm in the rules, but a computer-program should be safe enough, especially when the people play for real money! What they want to give you, when this happens in a big tournament with a big prizepool? So, from me: thumb down for CakePoker!
Joined: Oct '07
Location: Norway
Age: 50 (M)
Posts: 487
karstenkloss: I dont think there is any reason to be worried about this. Stuff like this, or even much worse has happened on other poker sites as well. I think that Cake Poker has dealt with this problem in a good way as they took action straight away. Most probably the player who lost the pot with the winning will receive a nice compensation.
Joined: Jan '08
Location: Croatia
Age: 47 (M)
Posts: 1308
WTF! What this Lee Jonas character is saying has no logical grounds unless software itself is tempered with.
I urge everyone who played a lot of hands on Cake to check for this anomally.
Why?! Here is another explanation from Lee Jonas Originally Posted by Lee Jones View Post Hi all - Well, our software wonks, after a sleepless night, got the answer.
During the hand in question, there was a player who had missed the blinds and been asked to post a dead blind in the cutoff. He didn't, but somehow there was a perfectly timed lag between the client and the server that caused him to have a "Fold" button presented (though he may or may not have seen it). Probably unknowingly, he clicked a non-existent "Fold" button, which went through to the server. The server has code built in to protect it from extraneous messages such as this (including malicious intent from hacked clients). But it turned out that it didn't have that protection from a dead blind-posting player if the message was something that shouldn't have been coming in anyway (e.g. a "Fold" from somebody who shouldn't be allowed to fold in the first place).
The result of all this was for the system to believe that it had a side-pot between the sitting-out player and the small blind (the guy with the kings). It evaluated that pot, awarded that pot to the small blind, and then had no more pots to award, so it ended the hand.
We've fixed the code and are testing it. There's a pretty good chance we could have gone another four years before we saw this again, but obviously we're not going to wait and find out. The $500 offer I mentioned above stands; we think we've got this one beaten.
As regards the people who were involved in the meteor-strike pot, we're going to treat it like a bad beat jackpot. We're going to ship $500 to the guy who had the ace of trump and should have won the pot in the first place, $250 to the OP in this thread for reporting it, and spread $250 around the other players who were dealt in, including the mystery player who wasn't dealt in but managed to fold anyway. Were it not for him, we'd have never found and removed this bug.
Thank you all for your understanding and patience with us; we appreciate that beyond words.
Explanation given by L.Jonas is itself confusing and it also has no connection to what he says happened.
------------ WTF! What this Lee Jonas character is saying has no logical grounds unless software itself is tempered with.
I urge everyone who played a lot of hands on Cake to check for this anomally.
Why?! Here is another explanation from Lee Jonas Originally Posted by Lee Jones View Post Hi all - Well, our software wonks, after a sleepless night, got the answer.
During the hand in question, there was a player who had missed the blinds and been asked to post a dead blind in the cutoff. He didn't, but somehow there was a perfectly timed lag between the client and the server that caused him to have a "Fold" button presented (though he may or may not have seen it). Probably unknowingly, he clicked a non-existent "Fold" button, which went through to the server. The server has code built in to protect it from extraneous messages such as this (including malicious intent from hacked clients). But it turned out that it didn't have that protection from a dead blind-posting player if the message was something that shouldn't have been coming in anyway (e.g. a "Fold" from somebody who shouldn't be allowed to fold in the first place).
The result of all this was for the system to believe that it had a side-pot between the sitting-out player and the small blind (the guy with the kings). It evaluated that pot, awarded that pot to the small blind, and then had no more pots to award, so it ended the hand.
We've fixed the code and are testing it. There's a pretty good chance we could have gone another four years before we saw this again, but obviously we're not going to wait and find out. The $500 offer I mentioned above stands; we think we've got this one beaten.
As regards the people who were involved in the meteor-strike pot, we're going to treat it like a bad beat jackpot. We're going to ship $500 to the guy who had the ace of trump and should have won the pot in the first place, $250 to the OP in this thread for reporting it, and spread $250 around the other players who were dealt in, including the mystery player who wasn't dealt in but managed to fold anyway. Were it not for him, we'd have never found and removed this bug.
Thank you all for your understanding and patience with us; we appreciate that beyond words.
Joined: Feb '10
Location: Netherlands
Age: 33 (M)
Posts: 217
Unbeliveble haw thats unfair for so many ppl hapens crazzy acsidents for what so we can learn dont do like that mistakes again so i will never play that poker
Joined: Oct '09
Location: Lithuania
Age: 43 (M)
Posts: 2805
omg but not only they have problems just some small sites have problems too then system do mistakes and give win to person who have 2 pairs but not to this player who have 3 off a kind .
but good that he do ss and spread all in the world they check his system found some errors hope in future they never have so stuck situation and no problems in future
good luck all
hope u never be so deserve then wining han was beaten by loosing hand i 23 - times saw that and 1 - time its happens to me but its just was the tourney off free chips and i dont send any ss or contact to any support centre
I guess at the end of the day, everybody sitting at that table recieved a little bonus for there trouble. I will assume that other sites are reviewing their programs to ensure that this anomily doesn't exist in their program
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
lol even computer programs are not immune to mistakes, but they spotted it and hopefully it won't happen again as i play there, makes you think even more how random are these softwares
Joined: Apr '08
Location: Argentina
Age: 45 (M)
Posts: 748
Well...the first explanation about the "perfect storm of variables" sounded extremely fishy to me. Either that, or the designers are all asses for letting other processes tamper with what essentially must be very local variables (the hand in question) The second explanation is more sensible, I'm ready to buy that (and probably would be very easy to spot in the server logs) still it amazes me that it isn't a very uncommon situation, and it's weird it didn't happen before...
Joined: Apr '09
Location: Portugal
Age: 44 (M)
Posts: 4827
I am sorry about my ignorance but explain me one thing: the image has nothing to do with the story, right? Because at the picture there's a flush with A winning to a flush with K, which is absolutely correct. But just of thinking the computer might be wrong with some decisions puts me wanting to confirm a lot of hands i've lost before... wow, this is a huge problem that can be raising from this news.
Joined: Jan '10
Location: Moldova, Republic of
Age: 50 (M)
Posts: 239
I only want to say that all programs are maked by the people and people usaly make mestakes, so programs make mistakes too. And other thing all may be is maked correct, bu can be exceptional situation when program will not work correct and can apear some mistakes. Trust me, I see enough times programs that work very well in some situation make errors. So I think if it happen once per year we dont need worry about it, but if it happen often the you just need contact support.
------------ This isnt the first time thjis has happened. I happened two years ago in a game on Ultimate with Phil Hellmuth in the hand, thus lots of people witnessed it.
Glitches happen.
Not long ago I was in a rebuy on FTP. I won the hand, but hte computer for some reason took the chips from me and booted me out the game saying I'd been KOd
I immediately contacted support who did a check and did spot the very same thing. for some reason the computer had taken the chips from the table and awarded them to nobody.
I got a $25 compensation awaard and the buy in back, plus a nice letter of apology saying it had done it to about 4 people in the same game.
These things happen... Even the most sophisticated computers have brain farts now and then...
Joined: Feb '10
Location: Finland
Age: 38 (M)
Posts: 1248
All the players got themseves a huge bankroll (if you look at the stakes they were playing) booster by Cakepoker, so they should be happy it happened. I mean In cash table would it be nice if it happened to you and theyd fund you with 500$
Joined: Oct '09
Location: Lithuania
Age: 33 (F)
Posts: 1180
Posted by Predobar: WTF! What this Lee Jonas character is saying has no logical grounds unless software itself is tempered with.
I urge everyone who played a lot of hands on Cake to check for this anomally.
Why?! Here is another explanation from Lee Jonas Originally Posted by Lee Jones View Post Hi all - Well, our software wonks, after a sleepless night, got the answer.
During the hand in question, there was a player who had missed the blinds and been asked to post a dead blind in the cutoff. He didn't, but somehow there was a perfectly timed lag between the client and the server that caused him to have a "Fold" button presented (though he may or may not have seen it). Probably unknowingly, he clicked a non-existent "Fold" button, which went through to the server. The server has code built in to protect it from extraneous messages such as this (including malicious intent from hacked clients). But it turned out that it didn't have that protection from a dead blind-posting player if the message was something that shouldn't have been coming in anyway (e.g. a "Fold" from somebody who shouldn't be allowed to fold in the first place).
The result of all this was for the system to believe that it had a side-pot between the sitting-out player and the small blind (the guy with the kings). It evaluated that pot, awarded that pot to the small blind, and then had no more pots to award, so it ended the hand.
We've fixed the code and are testing it. There's a pretty good chance we could have gone another four years before we saw this again, but obviously we're not going to wait and find out. The $500 offer I mentioned above stands; we think we've got this one beaten.
As regards the people who were involved in the meteor-strike pot, we're going to treat it like a bad beat jackpot. We're going to ship $500 to the guy who had the ace of trump and should have won the pot in the first place, $250 to the OP in this thread for reporting it, and spread $250 around the other players who were dealt in, including the mystery player who wasn't dealt in but managed to fold anyway. Were it not for him, we'd have never found and removed this bug.
Thank you all for your understanding and patience with us; we appreciate that beyond words.
Explanation given by L.Jonas is itself confusing and it also has no connection to what he says happened.
------------ WTF! What this Lee Jonas character is saying has no logical grounds unless software itself is tempered with.
I urge everyone who played a lot of hands on Cake to check for this anomally.
Why?! Here is another explanation from Lee Jonas Originally Posted by Lee Jones View Post Hi all - Well, our software wonks, after a sleepless night, got the answer.
During the hand in question, there was a player who had missed the blinds and been asked to post a dead blind in the cutoff. He didn't, but somehow there was a perfectly timed lag between the client and the server that caused him to have a "Fold" button presented (though he may or may not have seen it). Probably unknowingly, he clicked a non-existent "Fold" button, which went through to the server. The server has code built in to protect it from extraneous messages such as this (including malicious intent from hacked clients). But it turned out that it didn't have that protection from a dead blind-posting player if the message was something that shouldn't have been coming in anyway (e.g. a "Fold" from somebody who shouldn't be allowed to fold in the first place).
The result of all this was for the system to believe that it had a side-pot between the sitting-out player and the small blind (the guy with the kings). It evaluated that pot, awarded that pot to the small blind, and then had no more pots to award, so it ended the hand.
We've fixed the code and are testing it. There's a pretty good chance we could have gone another four years before we saw this again, but obviously we're not going to wait and find out. The $500 offer I mentioned above stands; we think we've got this one beaten.
As regards the people who were involved in the meteor-strike pot, we're going to treat it like a bad beat jackpot. We're going to ship $500 to the guy who had the ace of trump and should have won the pot in the first place, $250 to the OP in this thread for reporting it, and spread $250 around the other players who were dealt in, including the mystery player who wasn't dealt in but managed to fold anyway. Were it not for him, we'd have never found and removed this bug.
Thank you all for your understanding and patience with us; we appreciate that beyond words.
Joined: Feb '10
Location: Hungary
Age: 42 (M)
Posts: 98
Well, it's happening everywhere. I mean in real life. You must be careful. Anyone can make a mistake. On the other hand it's not good to play somewhere where mistakes are guests. So, if it was one mistake, it's ok, but if it's the first of a many hand history, than Cake can close.
Joined: Jan '10
Location: United States
Age: 59 (M)
Posts: 410
even when you win you lose, i thought about 6 months ago in a tounament at doyles tho i thought i had won the hand, i look looked back at results and it said like something last hand cant be displayed for some reason, the later i relized if 2 hands go by you can look at the one that didnt display, so i have always doubled checked when that happens
I'm honest: I don't feel like to read all posts before my one, so my question could be seem stupid ( as usual ). Had the winner his moeny back or not? I wouldn't care a f... to have explanations, I would have my money back
