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Players only promotion is incorrect MOB PLEASE ASSIST  0   
Hello Bankroll Mob

I signed up for your site and recently took advantage of a Players Only promotion which was suppose to give me a 1000 VIP Points which were apparently" worth $50 or even $100"

The following conversation I have with a Players only representative indicates these points are only worth 10 dollars and can only buy me into a 10 dollar poker game.

Can you please explain how these points are worth $50 or 100$ as your Bankroll promotion states.

Whats even more confusing is I got an email telling me I got 40 gold coins in my account but the rep told me that promotion has expired. I am getting a very bad first impression from this.

I would appricate any support in getting the value of the 50$ promotion i originally signed up for, not ten dollars.

Me : how is this worth 50$ if a thousand points can only buy me into a 10 dollar game?
Me : paula can you answer me one questin
Me : The promotion I signed up for with bankrollmob states "Usually 1000 VIP Points would be equivalent to about $50 in value, but can be even as high as $100 or more"
Me : can you tell me the true value of these points because i can only sign up to a 10$ game with these points.
Paula Sherwood: Usually 1000VIP Points are $10.00
Paula Sherwood: Not $50.
Me : ok thanks
Me : so bankrollmob, your companies affilate is clearily lying to me
Paula Sherwood: It seems that they are not giving the correct information. You can prove this because you can only be able to access to a $10.00 tournament with 1000 VIP Points.
Me: yes exactly thks
Me : i will contact them
Paula Sherwood: You're very welcome.
Paula Sherwood: Is there something else I can do for you?


     
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One of my friends has also had bad start with players only - he registered an account and depod and everything, then 1 day later they closed the account, giving any further information, just said it was office decision - like wtf?
imo - its usa site and so they say its a big gambling site, so many things aint correct with that site, tho it belongs to same network as cake and doyles room - its never copearable with those 2 rooms. I would never play on that site for what Ive heard now!

     
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slickdon - that's odd. We only received information that the points changed because they changed software, so it went from 40 gold chips to 1000 vip points. We haven't been informed of any change in value, but I've already contacted our contact person with Players Only to get a clear answer on this. Sorry for the confusion.

     
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not just the players only is a trap-promotion!
the celeb poker value points offer for those countries which doesn't qualify for the real money bankroll is working based on the same logic of cheating,disrespecting and liyng a customer

     
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Posted by Administrator:
slickdon - that's odd. We only received information that the points changed because they changed software, so it went from 40 gold chips to 1000 vip points. We haven't been informed of any change in value, but I've already contacted our contact person with Players Only to get a clear answer on this. Sorry for the confusion.


Hi Admin

Thanks for the quick reply. I appricate you looking into this.

It would be nice if Players only or bankroll mob could either provide me more points or some kind of credit as I was promised 50$ for signing up and I have only received a value of 10$.

If this cannot be done, I think you guys should change your promotion on the bankroll page to represent the true value of this as 10$ free from players only, not 50$.

Best Regards,
Slickdon

     
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We will of course update the offer as soon as we can get confirmation on what it has changed to Smile

     
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Hicrusher007 Aww crap! Evil Thumbs Down
I received same offer,its very misleading,it is not worth $50,its worth $10!!!

     
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lol what can u say AMERICANS Big Smile Blink

     
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Any update Bankroll Mob on this promotion? Seems to be still listing 50$ free on your website?

     
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Posted by slickdon:
Any update Bankroll Mob on this promotion? Seems to be still listing 50$ free on your website?

I'm sorry to say that I still haven't received an update Sad I'll try again...

------------
The offer has now been updated - new signups (as of today) will be given 5000 points by Players Only, equal to the $50 - but can go as high as $100 depending on the tournaments selected for buy-in.

Edited by Administrator (06 May 2010 @ 07:11 GMT)


     
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Posted by slickdon:
Hello Bankroll Mob

I signed up for your site and recently took advantage of a Players Only promotion which was suppose to give me a 1000 VIP Points which were apparently" worth $50 or even $100"

The following conversation I have with a Players only representative indicates these points are only worth 10 dollars and can only buy me into a 10 dollar poker game.

Can you please explain how these points are worth $50 or 100$ as your Bankroll promotion states.

Whats even more confusing is I got an email telling me I got 40 gold coins in my account but the rep told me that promotion has expired. I am getting a very bad first impression from this.

I would appricate any support in getting the value of the 50$ promotion i originally signed up for, not ten dollars.

Me : how is this worth 50$ if a thousand points can only buy me into a 10 dollar game?
Me : paula can you answer me one questin
Me : The promotion I signed up for with bankrollmob states "Usually 1000 VIP Points would be equivalent to about $50 in value, but can be even as high as $100 or more"
Me : can you tell me the true value of these points because i can only sign up to a 10$ game with these points.
Paula Sherwood: Usually 1000VIP Points are $10.00
Paula Sherwood: Not $50.
Me : ok thanks
Me : so bankrollmob, your companies affilate is clearily lying to me
Paula Sherwood: It seems that they are not giving the correct information. You can prove this because you can only be able to access to a $10.00 tournament with 1000 VIP Points.
Me: yes exactly thks
Me : i will contact them
Paula Sherwood: You're very welcome.
Paula Sherwood: Is there something else I can do for you?


they were only worth $12.50 on there old site to not $50

     
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I don't know what they were worth on the old site - we only have the information we receive from the site directly, but since the old site is no more, it's the current site we need to focus on. And the information I received an hour ago, states that 5000 points is equal to $50 but can be as high as $100 depending on the kind of tournaments you use them for.

     
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Posted by Administrator:
Posted by slickdon:
Any update Bankroll Mob on this promotion? Seems to be still listing 50$ free on your website?

I'm sorry to say that I still haven't received an update Sad I'll try again...

------------
The offer has now been updated - new signups (as of today) will be given 5000 points by Players Only, equal to the $50 - but can go as high as $100 depending on the tournaments selected for buy-in.


Hi Administrator

Thanks for the quick reply.I think you will agree however this seems very unfair to me.

Given the situation is there anyway that you could ask the Players Only rep if I could be given the 4000 extra points as well?

i understand you may not be able to do that, however, I feel this whole situation is very unjust for me. I signed up for this promotion with good faith that I would be receiving a bonus with a value of 50$ as your promotion clearily stated, which would actually be 5000 points. I was given 1000 points which only had a value of 10$ dollars (as clearily stated above by the players only rep).

I have actually not even played yet because I felt somewhat gyped at only receiving a value of 10$ when I was promised 50$. Which is a shame because I actually think the site looks ok.

I honestly would not have signed up if I knew the value was only ten dollars, it would not be worth my while to play for that low as well give up any potential rakeback. I only signed up because your website listed the value as 50$.

I dont believe Players Only will compensate me at all, because they say they are not responsible for affilate offers. therefore, I am stuck in the middle and because I brought it up everyone else will get the proper amount of points, which I guess is good for them, but really does not do anything for me.

Overall, I feel very unsatisfied with the whole situation as this was my first bankroll with the mob and I heard you guys had a great reputation for being honest and standing by your offers.

I would be disappointed to find out this was not true.

I would greatly appricate if you could attempt to resolve this situation in a way that you feel is fair and just for all parties involved. it would be great if you could reply here or PM me with a reply.

I do apprcate your time and the speedy replies.

Best Slickdon

     
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Nice to see that the offer was corrected.

     
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Posted by psycokiller:
Nice to see that the offer was corrected.


Yes, I agree but still does not do anything to benefit those who participated in a offer with bankrollmob on good faith and did not receive the true value of what was advertised.

     
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slickdon - can't promise anything, but I'll ask.

     
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mine is approved.. but didnt got the 1000 points as well

     
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I asked the live support,they said after approval it can take up to 6 hours to get credited..just be patient Blink

     
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This was your email offer from yesterday. - So i signed in.

Today ive got an approval of 1000 points.... Question where are the missing 4000 Shock

cu

Maileen

     
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I just noticed that the e-mail we send out once we click "approve" in our backend, still says 1000 points. This is unfortunate and I'm sorry - I just changed it to 5000 points. If you mean that you actually only got 1000 points from Players Only, then there's something wrong - we made a deal with them yesterday to give 5000 points, not 1000.

     
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