I did a human mistake yesterday while requesting the $50 (5000 Mob points) cashout request for my Moneybookers account. What I did is that I discovered today that BRM approved my request and that I'm suppose to get the money instantly (sending money moneybookers process ) but I did not get the money because in my MB email address there is the word 'dancing' but my human mistake I did is that I put 'danciing' instead of 'dancing' lol.
My question for all members here is that have you ever experienced the same matter while sending money at MB or something similar at an other site? What happened or what is going to happen if you know...
Posted by IslandJack: Try sending a mail from your mail client to the adress you typed by mistake. If it comes back as "non-existant", at least no one else will get your cash. Then write to BRM support. Good luck!
Yeah, that's a good idea. I sent a mail like you suggested me to do and I confirm that it is "non-existant". I already sent a word to BRM support too. Thanks for your suggestion m8
Alright, here is what I tried to see what happens. I sent $1 to the wrong email address to see if the money goes through...
Obviously it did not as it's a non-existant account so the positive news is that there is a cancel button who appeared when you send money to a MB account that does not exist so that means that I'll for sure get my money at the right account but for how long? It all depends on the speed BRM will handle this, we should not forget that BRM support team are everyday very busy
Joined: Apr '09
Age: 37 (M)
I'm sure it'll be sorted, BRM obv won't have lost $50 in the process since the account is non-existent...Probably just a matter of waiting for support to check it out, confirm it bounced, I imagine maybe they just credit back the 5K mob points..(?) and then you can do again..
At any rate, I'm sure you'll get you $50 at some point..
It's solved! It was not BRM support who did it but it was myself... I mean I could not wait for more than 10 hours to get this fixed as I need the money in the next 6 hours for a special tournament.
What I did is that I created a new email address (the wrong one I did put) and then add it in my email address list in my MB profile. I activated it then I successfully received the $50 thanks to stojaca's suggestion as I got the idea from it.