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  8-Jun-10, 10:03   #1
Oops human mistake 0 
Calmplay 

Joined: Apr '08
Location: Mauritius
Age: 55 (M)
Posts: 4111
Hi guys, I hope you're enjoying your day! Smile

I did a human mistake yesterday while requesting the $50 (5000 Mob points) cashout request for my Moneybookers account. What I did is that I discovered today that BRM approved my request and that I'm suppose to get the money instantly (sending money moneybookers process ) Thumbs Up but I did not get the money because in my MB email address there is the word 'dancing' but my human mistake Disagree I did is that I put 'danciing' instead of 'dancing' lol.

My question for all members here is that have you ever experienced the same matter while sending money at MB or something similar at an other site? What happened or what is going to happen if you know...

Thanks.

     
  8-Jun-10, 10:12   #2
  0 
IslandJack 

Joined: Oct '09
Location: Belgium
Age: 56 (M)
Posts: 2851
Try sending a mail from your mail client to the adress you typed by mistake.
If it comes back as "non-existant", at least no one else will get your cash.
Then write to BRM support.
Good luck!

     
  8-Jun-10, 10:21   #3
  0 
Calmplay 

Joined: Apr '08
Location: Mauritius
Age: 55 (M)
Posts: 4111
Posted by IslandJack:
Try sending a mail from your mail client to the adress you typed by mistake.
If it comes back as "non-existant", at least no one else will get your cash.
Then write to BRM support.
Good luck!


Yeah, that's a good idea. I sent a mail like you suggested me to do and I confirm that it is "non-existant". I already sent a word to BRM support too. Thanks for your suggestion m8 Thumbs Up

     
  8-Jun-10, 11:05   #4
  0 
stojaca 
Joined: Oct '09
Location: Serbia
Age: 49 (M)
Posts: 290
Or, you can register new email with "[email protected]", and have your money delivered to you.

     
  8-Jun-10, 11:20   #5
  0 
Calmplay 

Joined: Apr '08
Location: Mauritius
Age: 55 (M)
Posts: 4111
Alright, here is what I tried to see what happens. I sent $1 to the wrong email address to see if the money goes through...

Obviously it did not as it's a non-existant account so the positive news is that there is a cancel button who appeared when you send money to a MB account that does not exist so that means that I'll for sure get my money at the right account but for how long? It all depends on the speed BRM will handle this, we should not forget that BRM support team are everyday very busy Blink

     
  8-Jun-10, 11:29   #6
  0 
Tchungpo 

Joined: Feb '09
Location: Belgium
Age: 30 (M)
Posts: 686
Tell us what happens here, its kind of situation that can happen to every single mobster Big Smile

Hope you get your money, you surely deserve it as a mobster Blink

     
  8-Jun-10, 11:41   #7
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 36 (M)
Posts: 6482
I'm sure it'll be sorted, BRM obv won't have lost $50 in the process since the account is non-existent...Probably just a matter of waiting for support to check it out, confirm it bounced, I imagine maybe they just credit back the 5K mob points..(?) and then you can do again..

At any rate, I'm sure you'll get you $50 at some point..

Bummer about the mistake

     
  8-Jun-10, 11:47   #8
  0 
Calmplay 

Joined: Apr '08
Location: Mauritius
Age: 55 (M)
Posts: 4111
It's solved! It was not BRM support who did it but it was myself... I mean I could not wait for more than 10 hours to get this fixed as I need the money in the next 6 hours for a special tournament.

What I did is that I created a new email address (the wrong one I did put) and then add it in my email address list in my MB profile. I activated it then I successfully received the $50 Thumbs Up thanks to stojaca's suggestion as I got the idea from it.

     
  8-Jun-10, 13:19   #9
  0 
magatt966 

Joined: Jan '09
Location: Italy
Age: 49 (M)
Posts: 3851
Posted by stojaca:
Or, you can register new email with ".[email protected]", and have your money delivered to you.


I'm not sure you can register multiple accounts on MB: it is better you ask to MB support first

     
  8-Jun-10, 14:51   #10
  0 
Bizla 
Joined: Aug '08
Location: United Kingdom
Age: 38 (M)
Posts: 338
You can have more then 1 email on MB I have 2 Thumbs Up

     
  8-Jun-10, 17:16   #11
  0 
stojaca 
Joined: Oct '09
Location: Serbia
Age: 49 (M)
Posts: 290
Posted by magatt966:
Posted by stojaca:
Or, you can register new email with "[email protected]", and have your money delivered to you.


I'm not sure you can register multiple accounts on MB: it is better you ask to MB support first


You can have upto 5 email addresses registered on your name at moneybookers.



@ Calmplay

Nice, problem solved. Thumbs Up

Edited by stojaca (08 June 2010 @ 17:37 GMT)


     
  8-Jun-10, 20:52   #12
  0 
DAGOR 

Joined: Jun '09
Location: France
Age: 39 (M)
Posts: 670
Hello everybody!
Thank you very much thanks to you we will know what if we made the same mistake.
See you soon for new posts lol! Smile Smile Smile Smile

     
  8-Jun-10, 21:03   #13
  0 
IslandJack 

Joined: Oct '09
Location: Belgium
Age: 56 (M)
Posts: 2851
Glad you got it sorted m8! Blink

     
  8-Jun-10, 23:26   #14
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 36 (M)
Posts: 6482
well played Thumbs Up

Pretty lucky to "catch" it so late after it happened..

edit: damn, I should have jumped onto MB's and reg'd that email first Blink

     
  9-Jun-10, 01:34   #15
  0 
teteban 
Joined: Apr '08
Location: Argentina
Age: 41 (M)
Posts: 748
Posted by jessthehuman:
well played Thumbs Up

Pretty lucky to "catch" it so late after it happened..

edit: damn, I should have jumped onto MB's and reg'd that email first Blink

Hahah, beat me to it

     
  9-Jun-10, 05:13   #16
  0 
shokaku 

Joined: May '08
Location: Germany
Age: 55 (M)
Posts: 6704
If i send money around, i allways double check the account details. A typo is all to common, like it was in your case.

     
  9-Jun-10, 13:41   #17
  0 
T3ddyKGB 

Joined: Oct '08
Location: Germany
Age: 45 (M)
Posts: 2023
Posted by stojaca:
Posted by magatt966:
Posted by stojaca:
Or, you can register new email with "[email protected]", and have your money delivered to you.


I'm not sure you can register multiple accounts on MB: it is better you ask to MB support first


You can have upto 5 email addresses registered on your name at moneybookers.



@ Calmplay

Nice, problem solved. Thumbs Up


wow i dindt know you can have more than 1 account - gotta read their T&C´s.
not really needed, but i think it becomes interessting when you reach the transferlimit.

     
  9-Jun-10, 15:47   #18
  0 
stojaca 
Joined: Oct '09
Location: Serbia
Age: 49 (M)
Posts: 290
Posted by T3ddyKGB:
Posted by stojaca:
Posted by magatt966:
Posted by stojaca:
Or, you can register new email with "[email protected]", and have your money delivered to you.


I'm not sure you can register multiple accounts on MB: it is better you ask to MB support first


You can have upto 5 email addresses registered on your name at moneybookers.



@ Calmplay

Nice, problem solved. Thumbs Up


wow i dindt know you can have more than 1 account - gotta read their T&C's.
not really needed, but i think it becomes interessting when you reach the transferlimit.



No, no, you cant have more than 1 account at moneybookers. You can have only 1 account, but can have 5 email addresses registered to that 1 account.

     
  9-Jun-10, 16:55   #19
  0 
T3ddyKGB 

Joined: Oct '08
Location: Germany
Age: 45 (M)
Posts: 2023
ahh ok missunderstanding. i wondered how its possible, thats why i add the note that i have to read the T&Cs once again.
still.....good to know Smile

     
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