I have taken the bonus at FullTilt and done everything right, but i got into 2 of this letters and i have to re write my username... what can i do?...
maybe there is something that is misspelled. it is because I used google translate because my bankrollmob is Danish
We have been unable to complete the processing of your gift certificate request to Full Tilt Poker.
This is because one of the following reasons:
1) Your account name / number was not entered correctly.
2) Your account is not linked ("tracked" to BankrollMob, ie. that you have not created your account properly, through our link (s) or bonus codes or you've already been attached to a second page, before you created the account through our offerings.
We ask that you check on your account name / number is 100% correct with what you provided when you request your gift: tokemc.
If your account name is incorrect, you must log in to your Mob Account on www.bankrollmob.com and click "Redeem Gift" button under "Requests Bonus" which you can update your account and then try again.
If your account is already contrary is true, it is probably because of reason # 2 that we could not process your request, unfortunately, this means also that we are unable to make further in connection with this grant request.
For more information please contact our "Gift Offer" team at:
(You are receiving this email at as part of your membership at BankrollMob.com. Please add to your list of 'senders you trust' or in your address book, so you do not miss our emails. Thanks in advance.)
Edited by Administrator (05 December 2010 @ 11:28 GMT)