Joined: Apr '11
Location: Romania
Age: 38 (M)
Posts: 2
Hello,
I have received my first two bonuses on Party Poker (50$ total), but I didn't receive the final 100$ even though I earned the points needed to clear it. Does anyone know how long it takes untill I will receive it, or if there is anything else I should do?
Joined: Mar '11
Location: Germany
Age: 55 (M)
Posts: 1242
Did you follow all instructions carefully ? If so, then just contact the support and ask them. Normally these kind of problems can be clarified quick and easy.
Joined: Apr '11
Location: Romania
Age: 35 (M)
Posts: 6669
Weird, the bonus usually is cleared and credited into your account instantly, but it's probably that are some delays nowadays. Still, as posted above the best is the contact the bankrollmob support here on site or sending them an email. You should get an answer in max a day. Don't contact the party poker support since they don't have anything to do with this special bonus and they won't be able to answer to your question. They would probably also say that it's a affiliate problem and will ask you to contact bankrollmob. PS. Take in mind that there is also a time limit in which you need to earn those party points in order the release the bonus, first make sure you are in that time interval
Joined: Oct '10
Location: Romania
Age: 36 (M)
Posts: 178
There's no way you cleared the bonus but you didn't get it. When the bonus bar completes you are automatically credited those dollars. You don't have to wait for someone to send it, works automatically like all bonuses.
Joined: Feb '11
Location: Canada
Age: 39 (M)
Posts: 1660
Greetings Stryd3r, and welcome to Bank Roll Mob.
I agree with the above posters. Double check to be sure you followed the instructions correctly and then contact Party Support. If they can't help then try contacting Bank Roll Mob's support. Someone will square everything away for you.
Joined: Apr '11
Location: Romania
Age: 38 (M)
Posts: 2
Hello,
I had no bonus bar for the final 100$ bonus. The only condition I had to meet was to earn another 250 Party points in the next 90 days since I received the second 25$ bonus in order to receive the final bonus, and I earned aproximately 350 points since then ( that was last month) and still no bonus.
My question is if there is another condition, excepting the one with 250 points, I am not aware of to be met.
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
if you have earned 150 + 250 = 400 total party points in 90 days from real money play, you should contact both party poker support and bankrollmob support. they'll surely resolve this for you.
Joined: Feb '11
Location: Canada
Age: 39 (M)
Posts: 1660
Yeah, definitely agree with the Super Noob. Sounds like you've done everything you were supposed to do so far. (You have earned 400 right?). So contact both supports and explain everything you've told us. They're pretty good at righting things quickly.
