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f.a.o admin...ty  0   
hi,
ive been aproved for my gutshot bonus and received e-mail 24 hours ago to confirm this...however it doesnt seem to have gone in....could it have anything to do with ...im logged in as budgie111....but my username is ...............damnthelotofyou.............and im sure ive submitted to you as budgie111 not damnthelotofyou.....if this has ruined my chances of the bonus then fair enough its no problem ...my bad....if its not to do with that could you look into this matter please...ty admin ..appriciate....gl evryone on the felt

     
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Yeah u gave the wrong username, but if u registered through BRM link then i think admin can send your real username to gutshot so they can credit you with bonus.
gl

     
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Please contact our support, because they will need to look into it, if the bonus has already been approved to your account/someone elses.

     
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ty admin..ive sent a e-mail...basically saying wats in my 1st post................and hopefully supernoob that your right Confused

     
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That wont be a problem i believe unless they have approved the bonus to someone else like admin said.
Its like you giving away bankrolls too Smile
Gk with that

     
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It really sucks if you ask me, now lets ope bankrollmob support can do something for you now...

I know from experience that in these kind of cases you didn't get the bonus anymore, here i'm talking about other affiliates.

Lets hope you'll get your problem solved eventually Smile

     
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hi,
ive been aproved for my gutshot bonus and received e-mail 24 hours ago to confirm this...however it doesnt seem to have gone in....could it have anything to do with ...im logged in as budgie111....but my username is ...............damnthelotofyou.............and im sure ive submitted to you as budgie111 not damnthelotofyou.....if this has ruined my chances of the bonus then fair enough its no problem ...my bad....if its not to do with that could you look into this matter please...ty


the reply i received from support was

Dear dennis coulthread,

Thank you for contacting us.

You entered "budgie111" when you requested the bonus. Please contact the poker site in question if you have any further questions.

Sincerely,

Thomas


In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. You can also get immediate assistance using our Chat support service at:


didnt really answer my question !!!!!!!.....or is it still under investigation???

     
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It sounds as though they thought you were asking which username you submitted.. In my opinion that isn't still being investigated.. I would maybe contact them again.

     
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hi, admin... just wanted to ask u how to get invited in partypoker freeroll... sept. 19, 2011 Worship

     
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i think u should contact them and tell that you submitted your nickname instead of username ( which u shud have submitted) and thats why you didnt get the bonus, gl

     
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all sorted.....a big thx to admin and support....i messed up ...was mi own fault....but sorted ty again

     
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