I had this problem. I wanted to sit at a Rome 6 handed table but I got an error message (I can't remember the text because I clicked immediately away), the same one you get in Windows with a red cross in it. I didn't think much of it but when i looked later at my balance my hole bankroll was gone. It was not much around 2 dollars but it's weird. I contacted support but they still have to look in to it.
I'd try to remove the complete program and redownload it. I tried the new version 2.0 and got rid of it. I was in the BRM $100 added and a freeroll and I cudn't see the action buttons and at times I cudn't see my holes cards or some on the flop were blacked out. Hard way to play. So this time, I dumped my chips and have gone back to the original format. I played some FL and all work well again.
I have and am awaiting for a reply to my ticket. It was hard not to spew cause I was tilted and pretty torqued at the time. Managed to win one hand..lol...One of my hole cards was an A and the other card I cud not see. I cudn't raise either so I callled down cause the flop had 2A's. Too hard to play that way.
Edited by rbdflyboy (23 September 2011 @ 15:04 GMT)
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14195
Unless it is the same as Cake poker and they have War at version 2.0 and you play those games there is no reason having the 2.0 The new version is laggy and crashes often.