I had this problem. I wanted to sit at a Rome 6 handed table but I got an error message (I can't remember the text because I clicked immediately away), the same one you get in Windows with a red cross in it. I didn't think much of it but when i looked later at my balance my hole bankroll was gone. It was not much around 2 dollars but it's weird. I contacted support but they still have to look in to it.
I'd try to remove the complete program and redownload it. I tried the new version 2.0 and got rid of it. I was in the BRM $100 added and a freeroll and I cudn't see the action buttons and at times I cudn't see my holes cards or some on the flop were blacked out. Hard way to play. So this time, I dumped my chips and have gone back to the original format. I played some FL and all work well again.
I have and am awaiting for a reply to my ticket. It was hard not to spew cause I was tilted and pretty torqued at the time. Managed to win one hand..lol...One of my hole cards was an A and the other card I cud not see. I cudn't raise either so I callled down cause the flop had 2A's. Too hard to play that way.
Edited by rbdflyboy (23 September 2011 @ 15:04 GMT)