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For ADMIN BRM freeroll on Party  0   
Hi Tony,can you do something about BRM freeroll on Party poker,I send them e-mail because is imposible to register for tourney and they tell me to speak to someone in BRM,I send message to BRM support but without answer,it's not problem only with me because there is no person who is registered for BRM freeroll,thank you. Confused

     
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What do you mean it's impossible? Maybe you just didn't earn the necessary points in the specified time period?

     
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Yes,I was played every time,but today there is not players regtistered,-registered players=0
Please do anything to I can register,thank you.

     
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Admin - I got the email invitation but when I try to register it says that I haven't been invited.

     
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Posted by stagles87:
Admin - I got the email invitation but when I try to register it says that I haven't been invited.

Then you should reply back to that e-mail invitation, since obviously you should be allowed to play if they invited you to it. We don't have a contact at PartyPoker in the weekends so nothing we can do until next weekend, but if one of you guys manages to get a hold of party poker support then maybe they can fix the freeroll in time.

     
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Dear Steven,

Thank you for contacting Customer Service.

I am sending you this email in regard to the tournament 'Bankroll Mob Freeroll' ID: 2365618.

I understand that you were unable to register for this tournament even after your received the invitation. I have escalated this to the department concerned and we did not find any technical issue from our end.

I am sorry to inform you that you need to contact the affiliate/website for the registration to this tournament.

In case you have further questions, we will be more than happy to assist you. We are available 24/7 by e-mail, live chat and phone.

Thank you for choosing us as your online gaming site.

Best regards,

Viswanath

     
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Yes,same for me,to contact BRM to solve the problem Aww crap! Aww crap! Aww crap!

     
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I don't know what they expect us to do, we can't do anything but forward your e-mails back to our contact with Party Poker and then we can't get a reply until next week. So the freeroll tonight is probably cancelled if nobody can register.

     
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it's the same for me... but it's still a chance...1h10 min left... maybe the problem will be fixed...if not BRM and party should add the pot prize to the one from next week

     
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Just talked to Party support for the second time today.
They are aware there is an issue and are "working to solve it".

I just saw they deleted the Tournament.

Why are there so many recurring problems with this Tournament?
I spend half my weekends contacting Party support since this started again this summer.

     
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Don't know what was wrong with it, but was told they there was a problem with the freeroll so they had to cancel it. Too bad Sad

     
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