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missing money on highpulse  0   
has anyone had money go missing from their highpulse account, and has anyone had the money returned yet .....?

     
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yep,2€ are missing in my account.

I wrote to the support and that was the answer i´ve got:

Hello,



Thank you for contacting our customer support.



We are currently facing some technical issues and you will be refunded shortly. Please contact us again if you’re not refunded within 12h.

We are working hard on solving the small bugs we have and we are close to a success. Thank you for your patience and understanding.

If you have any further questions or comments please do not hesitate to contact us.





Best Regards,



Elissa Bijsterveld

High Pulse Gaming

Support Team



i received that email about 24 hours ago but still got no refund,i wrote a second mail but didnt received an answer so far. Sad

     
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Yes all my moneys gone now , dissapeared ! ill try support, its not good enough Aww crap!

     
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My account balance is empty too!!! crazy... glad I have made a few cashouts already, I hope they fix all these problems soon, or I think it might be time to take the money and run! Aww crap!

     
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same here no bankroll - not that i had much lol but missed a 1.10 tourney with only 50 in it hmmmm seems same players always get in the tourneys no-one else can? Is it conspirisy - aliens - rip off?

     
   -1   
LOL!!! Second time. My bankroll dissapeared, too. Do we have to pay more attention to the circumstance that many of us converted "beta money" ? Tongue That´s a thing with this whole beta.

But no, I do not bitch again. It is getting funny right now. What kind of problems they might face?
Technical problems with the client development again? Why should this attract the account balance? Or does the fact count that most of the GTD Tourneys dont reach the pile for them? A few hours before I registered to a tourney and automatically reached the bubble without the need to play any single hand, because there were so less players involved. Unfortunately they canceled the scheduled upcoming tourneys afters that. Was lurking for another nice and easy double up Big Smile

Sorry I meant a nice and easy "virtual" double up, because unfortunately 0x2 stays 0, corresponding to my account balance aaaaaaargh. If I see a verified transaction in my MB-Account I am willing to trust them, but at the time I really dont know what to think. Although I have really fun to play there in general.

     
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Posted by cjvfruity:
My account balance is empty too!!! crazy... glad I have made a few cashouts already, I hope they fix all these problems soon, or I think it might be time to take the money and run! Aww crap!

REALLY!!! How did you do that?
Please explain to us unlucky and stupid s.o.b's........
Confused Tongue Aww crap! Aww crap! Aww crap! Aww crap!

     
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my bank account balance empty sir pls soul my problem

     
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Does it say "-" in your balance or just 0? In my account it says - , but i still have my money. I can see that when i join a cashgame or SNG

     
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my balance says "-" as well.i can somehow sit down at cashtables and play but can´t buy into tournaments. Angry

     
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Posted by etna2007:
Does it say "-" in your balance or just 0? In my account it says - , but i still have my money. I can see that when i join a cashgame or SNG

yh your right it shows in the ring games and can play in the ring games just nothing else , so i guess i can rule out being hacked in someway or my bankroll being lost forever , but i only play tourneys tbh , sure they will sort it soon as they can but 1 thing is for sure, i will NEVER EVER deposit money onto highpulse and would always tell ppl not to as it would be very bad times if money you put on vanished, i dont think highpulse will survive , in my opinion its too risky, things like this shows the site isnt safe, and their customer support is pretty much none existent its like talking to ebay Aww crap! Aww crap! Aww crap! same computer generated responses and at the moment they dont seem to be sorting anything out, i am gutted though i got up at 6.30 so i could play the 750 gtd to find i had no bankroll and there was only 6 ppl playing the tourney Sad ohhh well think its back to partypoker and pokerstars i guess ............RIP highpulsepoker nov 15th 2011 - nov 25th 2011 .....

     
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yes but they are there..try to play and U will see your money or on online account on high pulse page

     
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I wonder what they did in 2 years of beta-testing and moreover they paid 750k to players for that.
gonna be tough for them to survive in market

     
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Missing $450 there, but its not a big deal so they can have it /np
Its just money afterall..........

     
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ok,everything back to normal.

received a refund of my missing money and the cashier bug is fixed now.

     
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I never had money on high pulse because I didn’t reach prizes when I played some freerolls there. But I kinda miss something in that room. I miss some button that could give us the opportunity to go look for our history. I entered a tourney there recently which had prize for the first six places, a ticket to Xmas tourney of $10,000 guaranteed. I played that very well, and managed to be in first till there were only 14 players left. Than I passed to 2nd and, unfortunately, my internet connection broke and I couldn’t went there again. I think I will never know in what place did I classified in that tourney.

     
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Posted by AAcer:
Posted by cjvfruity:
My account balance is empty too!!! crazy... glad I have made a few cashouts already, I hope they fix all these problems soon, or I think it might be time to take the money and run! Aww crap!

REALLY!!! How did you do that?
Please explain to us unlucky and stupid s.o.b's........
Confused Tongue Aww crap! Aww crap! Aww crap! Aww crap!


Deposited 10 euro by visa debit card, then withdrew.. several times! withdrawal has been no problem for me so far Thumbs Up

     
  
This post by pacopeca has been removed, probably due to being spam or because it was irrelevant to this topic.
  
This post by EimsbushKing has been removed, probably due to being spam or because it was irrelevant to this topic.
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I had that problem too .. it was solved in less of 24h !

     
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