Either you can send them a e-mail or write in this thread http://www.bankrollmob.com/forum.asp?mode=thread&id...
I think e-mailing is the fastest
This happens everyday on HP, but people always get a refund when contacting them. Just dont forget to put your playername on HP to make the process faster
Edit: I think you also get a refund if you were in the money in a tournament also. Depends on the rank you had how much you get back
Edited by etna2007 (17 December 2011 @ 16:33 GMT)