Joined: Dec '11
Location: Malta
Age: 36 (M)
Posts: 51
We are currently facing some technical difficulties with our latest update. I assure your that you will be refunded for the Tournaments/cash game that you were playing. Our Engineers are doing their best to solve the issue as fast as possible and hopefully we will be up and running soon again.
------------ Now i had new problem......My cashback money still stands on 0.....but it shouldnt be that way....atleast after so many hours i spend by ring games tables!!!
------------ Now i had new problem......My cashback money still stands on 0.....but it shouldnt be that way....atleast after so many hours i spend by ring games tables!!!
Sasa pls check this out!
I can see your accumulated rake in cash games. Most likely it's just a visual error. You will receive your rakeback as intended this Sunday.
Joined: Nov '11
Location: United Kingdom
Age: 58 (M)
Posts: 17
when i deposited today it said depositors freeroll in 7hrs 12mins that would leave the game at 9pm. any idea why it is not on it is displaying it in the lobby all day and was on the private tournement schedual.
------------ wooow advertising games then not running them thats low for any site
Joined: Dec '11
Location: Malta
Age: 36 (M)
Posts: 51
Posted by slimline: when i deposited today it said depositors freeroll in 7hrs 12mins that would leave the game at 9pm. any idea why it is not on it is displaying it in the lobby all day and was on the private tournement schedual.
------------ wooow advertising games then not running them thats low for any site
We had to take down the promotion due to 9 out of 10 players were sitting out. We also witnessed issues with our software due to this. When we have resolved this software issue and implemented a function for deposit players to register to these freerolls themselves, then we'll start rolling them out again.
I truly apologise for the inconveniecne this may have caused you.
Joined: Nov '11
Location: United Kingdom
Age: 58 (M)
Posts: 17
seriously not even close to good enough i deposited to get playing in the freeroll.
u think i care 9 outta 10 were sitting out its my idea of heaven.. what a fkin joke just dont be advertising s**t u cannot provide im fkin steaming . fkin joke comming on here with that bulls**t.
is hpp gonna pay my fees for withdrawing the deposit i made.
a pissed off slimline111
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Posted by slimline: seriously not even close to good enough i deposited to get playing in the freeroll.
u think i care 9 outta 10 were sitting out its my idea of heaven.. what a fkin joke just dont be advertising s**t u cannot provide im fkin steaming . fkin joke comming on here with that bulls**t.
is hpp gonna pay my fees for withdrawing the deposit i made.
a pissed off slimline111
customer services reply to this.
thank you for contacting us.
unfortunatly this promotion was in test mode and is now finished. ( thanks for ur deposit anyway )
we apoligise for any inconvenience caused to you.
please feel free to contact us with any questions you may have
i sent some.
here,s 1 for you sasa. why were hpp still advertising and had the game in the lobby when they say it was pulled. this is a blatent lie.
Joined: Jan '12
Location: Colombia
Age: 70 (M)
Posts: 36
Hi sasa, I took some time playing in various poker rooms but never in high pulse, if I log on this platform that I have beneficon? that belong to BRM promotions would have access? thanks for your information