Joined: Oct '09
Location: Netherlands
Age: 43 (F)
Posts: 13
Hi bankrollmobsters,
I have made a withdraw request of 200 dollars at gutshotpoker 6 days ago..........i have sent 2 mails to gutshotsupport but no answers .............anyone has got the same experience this week with gutshotpoker?
Because 2 weeks ago i made a 70 dollar withdraw and it was on my moneybookersaccount in 3 days .........
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
You took all their money two weeks ago and now they havent any more to give you. Probably they wait for new deposits ot money from rake It may take a while.
Dont have an account there but so far in all the poker rooms i have played and made a second cash out the second one was faster than the first. Dont they have live support?
Joined: Oct '09
Location: Netherlands
Age: 43 (F)
Posts: 13
ty for the reply..........if they want me to verify my id then they could ask me to verify my id and i would do that in a second...............and at least they could do is answer mail ............they got a live support button in the lobby but it doesnt work.
Joined: Jan '12
Location: Brazil
Age: 36 (F)
Posts: 13
Mayby they are waiting something else too, because Chilipoker and Poker770 are together now and they are playing on the Ipokernetwork this is/or can be the problem!?
Joined: Oct '09
Location: India
Age: 38 (M)
Posts: 80
most poker sites are not real time updated. so i think you should just give it some time. and if that doesnt work, contact support. they will help you otu..
Joined: Mar '11
Location: Croatia
Age: 43 (M)
Posts: 1738
Very strange indeed. I also made a small withdraw from them through moneybookers and had no problems. Maybe on the $200 mark thy'll try to delay it a bit ( some sites are known for that unfortunately) but still they should be answering your emails, to ask for more proof of identity at least. Keep us updated to see how it'll all end up. Gl.
Joined: Oct '09
Location: Netherlands
Age: 43 (F)
Posts: 13
Welll guys..........stil nothing iam bombing them with emails and no response at all..............This is just bad bussines if you are not responding too customers emails.............8 days now and counting lol what a suckout
------------ Hi everyone,
The money is in and that is a relief ,but i got mixed feelings on the way they handle things there .........
Edited by Unpr3dictabl (06 March 2012 @ 18:25 GMT)
Joined: Aug '10
Location: Germany
Age: 52 (M)
Posts: 2219
Sometimess you must wait a week at some rooms, between a weekend it can happen. Other pokerrooms need only any hours. But 8 days is really a long time. At other iPoker rooms i had never a problem with a withdraw.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
Depends on the rooms. At 770 poker they are saying in their site that they reply within 30 mins of you submitting your query. It took them 2.5 days to reply with one of the most stupid ways.
Joined: Feb '11
Location: Canada
Age: 39 (M)
Posts: 1660
Posted by Mober: You took all their money two weeks ago and now they havent any more to give you. Probably they wait for new deposits ot money from rake It may take a while.
Dont have an account there but so far in all the poker rooms i have played and made a second cash out the second one was faster than the first. Dont they have live support?
Ha ha, good one Mober.
A week isn't to unusual I find, certainly most of the main sites are 3 days or less but when you go off the beaten trail you'll always encounter longer wait times. They have less support staff to process requests and what not.
Joined: Jan '11
Location: Bolivia, Plurinational State of
Age: 50 (M)
Posts: 196
Finally my money is in my moneybrooker account, I requested the withdrawl on March 2 and get it on March 11; I took a little more than a week but it's not a big deal. Gutshot
