Joined: Nov '12
Location: United Kingdom
Age: 61 (M)
Posts: 28
Has anyone had this problem.Trying to sign up for the william hill no deposit bonus but william hill tells me ive sign up with the details before.so i ask it to tell me password using the same details and then it tells me they do not exist.I know i have not sign up to william hill before and they cannot have it both ways so can anyone tell me a way other than using a different email,which is tecnically fraudlent.of resolving this.thanks brianj ps Iwas going to ask support but it says to ask here first as most things can be sorted here thanks again
Joined: Nov '12
Location: Canada
Age: 55 (M)
Posts: 4675
wow if i understand you correctly there customer support sent you to our forums. Dude that is some real good support staff they got there eh? I mean for them to state that you can get more help from us then from them. I like the idea that we here in the forums are better sources for help then they are. LOL I really wish I could help you but I do not actually deal will william hill as I have heard some bad things.
Joined: Jan '11
Location: United States
Age: 60 (M)
Posts: 3361
I've not had this problem, but if you scroll through the posts you'll see some others complaining about "No Deposit Bonuses" not being fullfilled and some other issues. You'd have to find the posts to verify the root cause to their discrepancies. Good Luck!
Joined: Nov '12
Location: United Kingdom
Age: 61 (M)
Posts: 28
email william hill and recieved reply almost instantly telling they got my email.would like to make a sarcastic comment here but lets see what they come back with. they obviously have a good robot email lol
Joined: Nov '12
Location: United Kingdom
Age: 61 (M)
Posts: 28
got another reply very quick from william hill asking me for copies of my photo id and address to be uploaded but they are also asking me for a copy of a credit with a number i have not seen before.Not my card.They do tell me to hide some of the numbers so it seems legit just tells me they have me mixed up with someone else.Will email them back and see what they say
The same thing has happened to me , sighned up, then says im not a member, they keep sending me promotions in my e mail, but im not a member tried e mailing support, no help at all, i give up with them, its not very good , if im not registered why are they sending me promotional e mails ?
