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  14-May-08, 13:50   #1
Moneybookers minor problem 0 
Im2good4u 

Joined: Oct '07
Location: Philippines
Age: 37 (M)
Posts: 1443
I've got a little problem while cashing out with moneybookers, made my cashout, points deducted but the cash wasn't there, seems like it did not went though. solved this with support, got my points back and was advised to wait a bit while they fix this.

Admin, can you please post here if we can use moneybookers again. thanks!

     
  14-May-08, 13:56   #2
  0 
Administrator 

Joined: Aug '07
Location: Malta
Age: 37 (M)
Posts: 8141
Check the e-mail I sent 4-5 hours ago, all the answers are there Smile

     
  14-May-08, 16:29   #3
  0 
Im2good4u 

Joined: Oct '07
Location: Philippines
Age: 37 (M)
Posts: 1443
"The points is back in your account now, but our cashout system is
offline till we have the bug fixed, so please try again in a few days,
thanks."

few days is my only clue, or am I missing something?

     
  14-May-08, 17:26   #4
  0 
george25 
Joined: Sep '07
Location: United Kingdom
Age: 33 (M)
Posts: 163
i cashede out 5000 on friday and just got it today Smile

thank you brm

     
  16-May-08, 02:47   #5
  0 
Im2good4u 

Joined: Oct '07
Location: Philippines
Age: 37 (M)
Posts: 1443
IS it okay to request for a cashout using Moneybookers now? are there any updates regarding this one?

Has somebody been able to request a cashout using Moneybookers in the past 2-3 days?

     
  16-May-08, 10:58   #6
  0 
Administrator 

Joined: Aug '07
Location: Malta
Age: 37 (M)
Posts: 8141
It should work now. If the same error happens as last time, then a warning should be shown to prevent the points being deducted from your account, without the actual cashout being made.

Let me know if you experience any problems Smile

     
  16-May-08, 13:55   #7
  0 
Im2good4u 

Joined: Oct '07
Location: Philippines
Age: 37 (M)
Posts: 1443
Thanks...
Made a cashout using Moneybookers and there was no problems this time. one thing though... my may 10 cashout still hasn't been processed but i can wait. Blink

------------
Just a suggestion.

"Your cashout request of 5000 MobPoints (~$50) to account/e-mail at MoneyBookers has now been approved and the funds should already be in your account."

when sending this email, is it possible to indicate from which day the request was approved? lets say that the cashout was MAY 10, then..

Your cashout request of 5000 MobPoints (~$50) last May 10 to account/e-mail at MoneyBookers has now been approved and the funds should already be in your account.

Edited by Im2good4u (16 May 2008 @ 19:15 GMT)


     
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