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21-Aug-13, 15:06 #1

Vinnyceptr Vinnyceptr is currently offline!

Posted 21-Aug-13, 15:06 #1

Vinnyceptr Vinnyceptr is currently offline!

Joined: Nov '12
Location: Belgium
Age: 34 (M)
Posts: 26

Is anyone else experiencing some lag/connection problems on pokerstars?

Since yesterday my tables are going so slow I sometimes don't even see what happend and have to check the previous hand.

In the connection test it shows that the server in sydney is not reachable...

It's really annoying... Anyone else have this problem or is it just me? I already contacted support but I guess that can take a while before then answer....

Greetz,
Vinnyceptr

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I'm so angry with stars right now...

Auto folded AA because I lagged out. Lost a extreme huge pot that I should have won... Again because I lagged out... Lost big chiplead and finished 4th in a 90p sng...

Aaaarggggghhhh

Edited by Vinnyceptr (21 August 2013 @ 15:40 GMT)

21-Aug-13, 16:17 #2

IceQueenAce IceQueenAce is currently offline!

Posted 21-Aug-13, 16:17 #2

IceQueenAce IceQueenAce is currently offline!

Joined: Feb '13
Location: United Kingdom
Age: 47 (F)
Posts: 2372

I suggest if you know you are lagging, you shouldn't be playing poker on the site until it is fixed

21-Aug-13, 16:25 #3

Macubaas

Posted 21-Aug-13, 16:25 #3

Macubaas Macubaas is currently offline!

Joined: Apr '11
Location: Romania
Age: 35 (M)
Posts: 6669

Stop playing if you have those lags mate, if you lose money you can't get anything back...

I open the poker client just to check out and it works normally to me, but it could be a local problem indeed.

21-Aug-13, 16:29 #4

Vinnyceptr Vinnyceptr is currently offline!

Posted 21-Aug-13, 16:29 #4

Vinnyceptr Vinnyceptr is currently offline!

Joined: Nov '12
Location: Belgium
Age: 34 (M)
Posts: 26

Indeed I did stop playing but I was already deep in 4 sng's. I did manage to make a little profit but not to the full potential.

I've leave it for now and go do something else... I'll pick it up tomorow...

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Only an hour later they reply to my contact request it has been forwarded to the correct department.

6 hours after my support request I receive an clearly custom reply attending all of my raised problems with clear explenation and possible solution.

The problem has been resolved and was apperently at my end. Big thumbs up for the support of stars, especially if you see how big they are!

Edited by Vinnyceptr (21 August 2013 @ 22:21 GMT)

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