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  27-Aug-13, 04:22   #1
a very strange bingosite 0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 26 (M)
Posts: 560
so yeah i was disccusing with a few(yes multiple) support guys the entire conversation took about 2 hours or more xD
for anyone interested in actually reading the whole conversation let me know am i right or not? Big Smile



All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. Or feel free to open a help desk ticket for timely assistance.
You are not currently in a chat session.
Welcome to Live Support my name is Henry how may I be of assistance?
Henry: Hello
[email protected]: hi i got a sign up bonus but as i understand i can never cash it out correct? if so then why can i play real cash games?
Henry: How are you today ?
[email protected]: >??\
Henry: What were the games that you have played ?
[email protected]: i just bhought tickets in the 5 cent games bit that is not an awnser but a question please awnser the following
[email protected]: i got a sign up bonus but as i understand i can never cash it out correct? if so then why can i play real cash games?
Henry: The bonus that you received is for you to test the games
Henry: Like PullTabs , Bingo , 9line slots that have bonus in their name
[email protected]: well i bhought tickets to a real one
Henry: On Bingo rooms , right ?
[email protected]: bingo hall
[email protected]: nickels room
Henry: We gave you that amount in order to have fun on the games .
[email protected]: but
[email protected]: if i win
[email protected]: then people who put in real money
[email protected]: lose money
[email protected]: but i gain nothing
[email protected]: ???
[email protected]: ??
Henry: If you are referring to chat games you cannot play and win those chat games
Henry: Since you only become eligible if you make a deposit
Henry: And yes , if you win from the sign up bonus on any games , you cannot cashout .
[email protected]: i just bhought tickets
Henry: Enjoy the games .
[email protected]: for real money
[email protected]: with fake money
[email protected]: can you comprehend this or are you a wall that im talking to?
Henry: I am real person my friend .
Henry: Smile
Henry: It's only fun money
Henry: Try out the games , see how they play
[email protected]: no listen
[email protected]: and actually read what i am saying
[email protected]: i know cannot win money
[email protected]: but i can take other peoples real money with my fake money
Henry: Sorry ?
[email protected]: exactly
[email protected]: i have fake money but
[email protected]: i can play in real money lobbies
[email protected]: as i just did
[email protected]: so if i win
[email protected]: i wil get the real moeny from them and it becomes fake money
[email protected]: but they all lose their real money
[email protected]: so the only one winning is bingohall
Henry: The point in the sign up bonus is for you to test the platform and see how it goes
Henry: Other sites don't let their members try out the real rooms and games
[email protected]: because its illegal
[email protected]: to do so
Henry: No , it's not .
[email protected]: oh really
[email protected]: so its ok to scam people in losing real money
Henry: This is only and strictly in your opinion
Henry: Smile
[email protected]: no
[email protected]: its not
[email protected]: look ill explain
[email protected]: if i win i get nothing they will lose something
[email protected]: this is 100% fraud
[email protected]: you can't deny it
Henry: We have depositing players that are currently playing on free money
Henry: Courtesy of the account managers
[email protected]: yes but
[email protected]: not all of them
[email protected]: so there are people most likely more then 70% of this site
Henry: That makes no difference , people are playing with whatever funds they have
[email protected]: with a real money balance
[email protected]: no it does
Henry: Whether for fun or not .
[email protected]: no
[email protected]: for fun means fun real means real
[email protected]: look
[email protected]: its like this
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
[email protected]: ??
Henry: This is an open community and anyone can play whatever the choose
[email protected]: please awnser my question
[email protected]: is that fair?
Henry: Are we going on presumptions here ?
[email protected]: no im asking a question
[email protected]: and would like to have an awnser to that question
[email protected]: so again
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
Henry: Well , monopoly bucks are for fun and fun only .
Henry: And real money is for real money .
[email protected]: so?
[email protected]: is it fair? yes or no
Henry: This is trial money , all of our customers have equal chances in winnings .
[email protected]: thats not my question
[email protected]: is it fair
[email protected]: ?
Henry: Your question really has no direct correlation to the Bingo site .
[email protected]: yes it does
[email protected]: pleas eawnser it
[email protected]: please*
Henry: Look my friend , all of our members have equal chances in winning whether they are playing on bonus or on real cash .
Henry: The monopoly money is not equivalent to our bonuses
Henry: The fact that you cannot cash the winnings is related to the rules on the website .
[email protected]: the fact that my question is not being awnserd isn't reall supprotive
[email protected]: supportive
[email protected]: i would like a awnser to my question
[email protected]: cause if you state that
[email protected]: The monopoly money is not equivalent to our bonuses
[email protected]: why are you having a problem awnsering my question?
[email protected]: so again
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
Henry: What would the question directly being related to the experience here at Bingo , be ?
Henry: Do you find this as being a question related to our platform , experience , fun and real winnings ?
[email protected]: never heard of hypotethicly speaking
Henry: You simply just want a general answer
[email protected]: no the quesiton is related
[email protected]: i indeed state the monopoly money hypothaticly as free bingo money not stating it is the same but even so your refusel to awnser my question makes it more related
[email protected]: so again
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
Henry: We are talking about 2 different things
[email protected]: no we are not
Henry: You comparing the bonus with Monopoly money , isn't quite fair , is it ?
[email protected]: will you please be (supportive)
[email protected]: and awnser it
[email protected]: yes or no is pretty easy awnser
Henry: Please understand that the bonus we give is real and the fact that it's fun money prior to your first deposit , does not make it less real .
[email protected]: yes it is
[email protected]: the terms tate
Henry: The real question is : do you like playing for fun or for money .
Henry: Easy as that .
[email protected]: as soon as first deposit is made
[email protected]: all bonusses are voided
Henry: Yes because they cannot be cashed out .
[email protected]: that makes in not real also the fact that in isnt in the real money spot
[email protected]: makes it not real
[email protected]: because you cannot cash it out its not real
[email protected]: so basicly monopoly money so again
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
Henry: Do you understand the difference between FUN and REAL ?
[email protected]: yes
[email protected]: thats why im asking this question
[email protected]: cause its bringin fun money and real money to the same case
Henry: So do I , and the comparison is not a viable one .
[email protected]: thats were the comparision lies thats is a fact you cannot break down
[email protected]: so henry please
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
Henry: It's Henry
Henry: With a capital H
Henry: Please
[email protected]: Henry please
[email protected]: if we bet on something u put in 10$ i put in 10 monopoly bucks is that fair?
Henry: I am sorry , I really cannot carry this conversation with you based on this level of agreement
[email protected]: wait let me refraise that for your if we play a bingo game u put in 10$ i put in fake bonus money that can never be real is that fair?
Henry: If you are to discuss facts , than please listen .
[email protected]: please awnser my question
Henry: People play either for fun either for real
[email protected]: please awnser
[email protected]: yes or no the only reason were notg etting any further in this conversation is your problem with awnsering a question
Henry: Listen , do you have any other questions about our site ? Smile
[email protected]: it was the first real question i asked you and you never awnserd
[email protected]: this is my most importent one and i wish to be awnserd not to be ingored
Henry: In regards with our activity here ?
Henry: Terms and conditions ?
[email protected]: this whole thing is about the terms
[email protected]: its the reason i came here
[email protected]: because the terms state its as fake and never to be real and only for fun
Henry: To ask me about a bet with real money and Monopoly money ?
[email protected]: yet it can be mixed with the real tables
[email protected]: thats why they call it hypotheticly speaking
[email protected]: you ask something in an example
[email protected]: let me put it direct for you then
[email protected]: if 9 people put in 10$ in a bingo game and i put in 10 fake bonus bucks is that fair
Henry: It's not fake bonus bucks , this is what I am trying to tell you
gr[email protected]: would you call it real?
Henry: It's an incentive we give you , if you are lucky , congratulations
Henry: As I'
[email protected]: no
[email protected]: would you call the bonus real money
Henry: As I've said , all members have equal chances
[email protected]: would you call the bonus real money?
[email protected]: wait i will awnser for you SadHenry: It's not fake bonus bucks )
[email protected]: so your saying its real
[email protected]: but real money can be cashed out correct?
[email protected]: yes
[email protected]: so this money cannot
Henry: Well , it seems that you already got all the answers .
[email protected]: then the differnce is that its not real
[email protected]: no
[email protected]: so here comes the question
[email protected]: if 9 people put in 10$ in a bingo game and i put in 10 fake bonus bucks is that fair?
[email protected]: weve just established the bonus money is fake
Henry: Listen , let me pass you to my direct supervisor , because I feel a certain disagreement in our conversation .
Please wait while I transfer the chat to 'Luke'.
You are not currently in a chat session.
Welcome to Live Support my name is Luke how may I be of assistance?
[email protected]: hi
[email protected]: your support guy henry denies to awnser my question
Luke: Hi Gerard.
[email protected]: assuming u have the chat transcription will you awnser it for me or isnt anyone there being supportive?
[email protected]: do you have the chat transcription?
Luke: Yes I do
[email protected]: if 9 people put in 10$ in a bingo game and i put in 10 fake bonus bucks is that fair
[email protected]: ?
Luke: Yes. And let me tell you why.
Luke: First of the bonus is not fake.
Luke: Then
[email protected]: please explain why its not fake
[email protected]: ?
Luke: How would you feel if you came to a party and the only place you were allowed in would be a single solitary room?
[email protected]: depends if other people are there else it would be a boring party but please why is it real?
Luke: In a moment.
gra[email protected]: go right ahead
Luke: What we are doing here is trying to avoid the scenario I just pictured. Thus all members have access to all bingo rooms so that you can fully enjoy the gaming experience we have to offer
Luke: Grantred
[email protected]: thats really nice but
Luke: Granted*
[email protected]: it does not awnser my question
Luke: The bonus we offer as an incentive is not cashable itself
[email protected]: you sad
[email protected]: the the bonus money is real
[email protected]: is its real it has value else its fake
Luke: Nor the winnings made with it prior to your first deposit
[email protected]: and your terms clearly state the followin
[email protected]: follwoing*
[email protected]: i qoutr
[email protected]: qoute*
[email protected]: 8.4.8 Once the Player makes the first deposit, previous winnings made from Sign-Up Bonuses will be voided, as they are considered free and have no actual value
[email protected]: as they are considered free and have no actual value
Luke: I know the rule.
[email protected]: so no value
[email protected]: not real
[email protected]: so if its not real please give an awnser to this question other then yes because its real money
[email protected]: if 9 people put in 10$ in a bingo game and i put in 10 fake bonus bucks is that fair
Luke: This does not make it fake. It has no value indeed but it does offer a real gaming experience
Luke: If you get lucky a longer one
[email protected]: no it has nothing to do with expierince
[email protected]: expirience*
[email protected]: it has to do with
[email protected]: people losing real money to fake money
Luke: But Gerard I will have to disagree with you here
[email protected]: ofc please explain why
Luke: That is the core of what we offer here
[email protected]: ofc your offering a nice social playin envoirment
[email protected]: but
[email protected]: it comes with gambling
[email protected]: gambling and real money
[email protected]: and bonus wich are not real money but are allowed within the real money sector
[email protected]: if the bonus had a wager to make it real what you were saying is 100% correct but as it does not have a wagering for real money oyur 100% mistaken
[email protected]: your*
[email protected]: im sure you can comprehend this
Luke: Pretty sure I do to Smile
Luke: MAy I now?
[email protected]: ofc else it wouldn't be a discussion^^
[email protected]: but a speech
Luke: True Smile
Luke: To continue on what I was saying
[email protected]: so please continue
Luke: Since what we offer is a great gaming experience and not merely an eating money fount one might desire to know what one pays for. On this note one must be allowed to have it. Thus the money with no apparent value came along. But all the members that now did put in the real $10 first played with the no deposit bonus
Luke: Hence they know that this is the way the site works
[email protected].com: yes i aknowledge this
[email protected]: but that does not redeem it fair
Luke: Perfect so far
Luke: well
Luke: Sorry
Luke: You were saying
[email protected]: again if the bonus had a wagering i would 100% agree that its fair but because it has not its all fun and games but the money won with the bonus goes into the pocket of bingohall
Luke: Now this is the difference between playing for fun or ofr real
Luke: *for
[email protected]: exactly
Luke: And this is why
Luke: The new member comes online and gets the $25 free
[email protected]: correction
[email protected]: 25 bonus
[email protected]: not $
Luke: Smile
[email protected]: $ is real the bonus is not
Luke: Sad
Luke: This is the currency for both bonus and cash
[email protected]: no
Luke: So I was saying
[email protected]: because the bonus itself isnt a currency
Luke: MAy I
[email protected]: sorry i did not want you to lepa ahead based ona false assumption
[email protected]: leap*
Luke: I'm afraid this is not the real issue now,
Luke: Thank you
Luke: Now the new player gets the bonus
Luke: He or she has limited playtime depending on the luck
Luke: Again
Luke: Indeed the balance gained with the bonus cannot be cashed out as per the terms and conditions prior to the first deposit.
Luke: After the first deposit the bonus whatever it may be has a wagering attached to it
Luke: And the wins can be cashed out
[email protected]: may i?
Luke: One sec
Luke: My point was that this bonus has no apparent value prior to your first deposit only. But id does have a certain value, granted, it cannot be reflected into any bank account
Luke: But it does have a value
Luke: That is what I am trying to explain
[email protected]: i have to disagree
[email protected]: as you stated qoute : Indeed the balance gained with the bonus cannot be cashed out as per the terms and conditions prior to the first deposit.
[email protected]: your comparing the singup bonus with a deposit bonus wich both have different structures and values
[email protected]: as the dpeosit bonus has value and the singup does not as stated in your terms
[email protected]: deposit*
[email protected]: so what your saying is proven 100% false by the terms
Luke: Beg your pardon.
[email protected]: ofcourse you are correct consering the deposit bonus be we are talking about the sign up bonus
[email protected]: your saying
Luke: I just explained what kind of value the sign up bonus has
[email protected]: no you tried
[email protected]: but it wasn't true
[email protected]: as stated here
[email protected]: 8.4.8 Once the Player makes the first deposit, previous winnings made from Sign-Up Bonuses will be voided, as they are considered free and have no actual value.
[email protected]: and have no actual value.
[email protected]: its in the terms thats why its 100% false
Luke: No value to be reflected in a green small pieces of paper. True
[email protected]: no value in form of real money thus its fake money
Luke: Ok
Luke: I will not do this again
[email protected]: so being it fake money
[email protected]: people losing to me or anyone
[email protected]: using real money
[email protected]: will lose real value
Luke: Let's talk about terms and conditions then
Luke: What did I say about the players that put in real money?
[email protected]: that they are aware of it
[email protected]: so am i
Luke: great
[email protected]: not meaning its correct
Luke: Now
Luke: Regarding the terms and conditions, as you see they are out there for everyone to see and like or dislike
[email protected]: hypotheticly because people were awere what hitler was doing did not make it correct
Luke: You said it's not correct
Luke: To me it is
[email protected]: so what hitler did was correct?
Luke: Does that make me a natzi?
Luke: No
Luke: It makes me one of the 2 faces of a coin
[email protected]: exactly
[email protected]: the bad one
Luke: Might be
[email protected]: no for sure
[email protected]: as your terms state it as true
Luke: But since what we have been discussing here for the past hour is relativism how does it matter?
[email protected]: it matters because if i deposit and play against people who also got this (free) money as it is promoted
[email protected]: i will get screwed
Luke: The things are simple
[email protected]tmail.com: because the one taking all money isnt the oppenent but the site wich already holds in rake every game
Luke: So I was saying
Luke: Things are very simple.
Luke: The bonus has a certain value. It might not be the value certain customers desire but it does no matter what anyone says
Luke: You get to play and enjoy the games for free
[email protected]: your lying to me
[email protected]: again
[email protected]: the terms state it has having no value
[email protected]: its not about desire but facts
Luke: I'm not going back into explaining what value means
[email protected]: the bonus has no value hence its still treated as such
[email protected]: you don't have to
[email protected]: cause the terms state it as valueless
[email protected]: no value
[email protected]: it doesn't have a value
[email protected]: the terms state it so
[email protected]: hence its still treated as such
Luke: Ok so what we are doing now is merely debating sense or meaning.
[email protected]: no
Luke: Let me agree with you
[email protected]: what im asking
[email protected]: wich i didn'tget an awnser to
Luke: Values = cash
Luke: And nothing moe
Luke: more
[email protected]: indeed
[email protected]: but
Luke: Ok
[email protected]: its the other way around
[email protected]: cash = is value
[email protected]: every cow has a tail not everything with a tail is a cow
Luke: Smile))
[email protected]: you understand?
Luke: I was referring to what value means in our conversation
[email protected]: as the bonus is in fact not cash $ euro pennies pounds etc etc it has no value
[email protected]: no its the meaning of the word in general again the bonus itself has no value
[email protected]: real money does
[email protected]: so is it FAIR to let people with FAKE money play against people with REAL money?
Luke: Again, it's not fake and having established that, yes since the players with real money played in their turn with bonus and some still do
Luke: Difference is
[email protected]: my point here is...
[email protected]: wait
Luke: That now they have deposited
[email protected]: your saying the bonus has value
Luke: And ca cash out
[email protected]: ?
Luke: No
Luke: Merely that it is not fake
Luke: But please
Luke: Let's not debate that again
[email protected]: but
[email protected]: if it has no value
[email protected]: its not real
[email protected]: money
[email protected]: and if it is not real money
Luke: That does not make it fake
[email protected]: it is fake
Luke: Please say yes and go on this line with me
[email protected]: how do you call something that is not real?
Luke: We will not reach any conclusion otherwise
Luke: Fun
[email protected]: yes we will please awnser my question
[email protected]: how do you call something that is not real?
Luke: I told you
Luke: Fun
[email protected]: so
[email protected]: if i sell you not a real tv
[email protected]: you would cal it a fun tv?
Luke: I'm afraid we cannot compare the two situations
[email protected]: yes we can
Luke: Ok
Luke: Call it a toy tv then
[email protected]: ok
[email protected]: if you have a toy care it isn't a real cae
[email protected]: car
[email protected]: thus it is fake
Luke: Unlike the toy tv the fun money offer you a free gaming experience
[email protected]: correct?
Luke: No
[email protected]: the toy car gives you the enjoyment of the looks of the the car
Luke: In this particular case the opposite of real is not fake
Luke: But please
Luke: we are wasting time like this
[email protected]: ok were going your way
Luke: Let's not debate phraseology here
[email protected]: if 9 people put in 10$ and i put in 10 fun bonus is that fair?
Luke: And my answer was?
Luke: I've answered a couple time now
[email protected]: you say yes
[email protected]: based on
Luke: times
[email protected]: that it has value
[email protected]: but has not
Luke: And I will still state that it does
[email protected]: you just acknowladged that
Luke: And this is why we will never agree
[email protected]: you agree
[email protected]: with the terms right
[email protected]: i agree with the terms
[email protected]: wich says it has no value
[email protected]: taking acount it has no value so not saying yes based upon tha it has value
[email protected]: is it fair
[email protected]: and if yes why
Luke: Here is another try
[email protected]: please don't explain it has value as the terms state it doesn't else please continue
Luke: 10 people play hold'em. 9 of them buy chips 1 of them gets a few chips as a gift. The fortunate one gets a few wins. The big pot is still to be split between the remaining 9. Will they lynch the 1 for winning with a gift?
Luke: I say no
[email protected]: is the gift cashable yes
Luke: If you cannot agree with this I am afraid that there is nothing more to be said on my end
[email protected]: i agree
[email protected]: because the gift is cashable
[email protected]: as i stated before
Luke: The gift will return
[email protected]: yes he gets free chips
[email protected]: but the winnings are his
Luke: Eventually he will loose it all to the others
[email protected]: but if he doesn't it his
Luke: This is exactly our case
[email protected]: no because if he wins he gets the money
[email protected]: thats wher eit is fundamentally different
[email protected]: if i win with the sign up no one wins but the site if the poker guy keeps on winning he can cash out
Luke: Nope
[email protected]: yes he can
Luke: The rest of the players win it
Luke: And
[email protected]: in your sittuation
[email protected]: but it hasnt to be so
Luke: To me it seems unfair for the one to play with free money to have beers on his winnings
Luke: While I look at the pot
Luke: In his pockets
[email protected]: then dont give him real moeny this is why
Luke: I will want that pot to come back to me eventually
[email protected]: poker rooms have play chips to play in playchips rooms with other people who use play chips
[email protected]: where no one puts in real money
[email protected]: yes but even if you want that pot wont mean you get it the free chips guy could win 10$ and l8ter be a pro poker player
[email protected]: thats where the difference is
[email protected]: your saying
[email protected]: you wouldn't like the guy to have any beers of free winning of you but
[email protected]: its the same thing wheter the player or the site takes it the player still lost it if i play with my free deposit bonus and make more then say 300$
[email protected]: i decide to deposit all the 300$ are gone the one who gets it is the site
Luke: And here as where I come in
[email protected]: not me with 300$ nor the guys who lost to me only the site
Luke: Hold that previous thught
Luke: thought*]
Luke: You cannot cash it out. But we have developed a system to cover up for your loss and get you a higher bonus for your first deposit
Luke: So the $300 will be deducted
Luke: But you will get this much % more for your deposit
Luke: First deposit that is
[email protected]: hold that thought
[email protected]: its not about a bigger bonus its about the point were the people with real money lose real money
[email protected]: to fake money
Luke: And here we are again
Luke: I cannot do this again
Luke: Sorry
[email protected]: the bigger % of bonus has nothing to do with it
Luke: It has everything to do with itr
Luke: it
[email protected]: no it isnt about that i win and can't cash out
[email protected]: its when im playing for real and lose to people who can't cash out
Luke: With those wins you just got yourself a higher chance to get some real $ as you call them
[email protected]: again
[email protected]: it isnt about that i win and can't cash out [email protected]: its when im playing for real and lose to people who can't cash out
Luke: And the last thing I will say is
Luke: No
Luke: I really cannot do this anymore
[email protected]: your missing my point
Luke: It all comes down to agreeing or not with the terms
[email protected]: exactly
[email protected]: and you don't agree with the terms
Luke: If you do not nobody forces you to pay
Luke: I do
[email protected]: no you do not
[email protected]: you state the bonus has value lots of times
[email protected]: the terms state it does not
[email protected]: my point here still is
Luke: Because I see the entire picture whereas you trip on the meaning of a word
[email protected]: if i play for real money im against people
Luke: Thus
[email protected]: with (fun) money
[email protected]: no
[email protected]: you fail to understand my question for over 2 hours
Luke: I do understand it perfectly
[email protected]: your the getting paid for this not me i just want a correcdt awnser a swing around the corner
Luke: What I do not understand is why are we still debating
[email protected]: not a *
[email protected]: were not actually debating
[email protected]: it took me more then an hour to make you say that
[email protected]: the bonus has no value
[email protected]: as it is stated in the terms
Luke: I have explained the website's point of view in 4 different ways
[email protected]: now you gave 4 different scernario's
[email protected]: with the same point of view
Luke: Understanding your concern of course
Luke: The only remaining question to me is
Luke: Will you or not agree with it
[email protected]: if i play with real money im up against people with fun/fake money
[email protected]: correct?
[email protected]: ?
Luke: I will not get into this conversation again. Sorry if I did not prove myself the intellectual challenge you might have hoped for
[email protected]: im not here for an ego boost
Luke: You are more then welcomed to join us just as you are to follow your instinct
[email protected]: listen
[email protected]: if i play with real money im up against people with fun/fake money correct?
Luke: If you will not take my argument it means I failed in explaining and nothing more
[email protected]: no it doesn't
[email protected]: i understand
[email protected]: i don't agree
Luke: But I will not do it again with all dew respect and I hope that you will understand
[email protected]: as the terms give me right
Luke: Great
[email protected]: no i dont
[email protected]: if the terms were against me fine
[email protected]: but the terms state it aswell
[email protected]: so as the terms state
Luke: I can assure you that nothing will change in the terms in the near future
[email protected]: it has no value so according to you it still isn't fake but fun
[email protected]: so if i play for real
Luke: no no no
Luke: please
[email protected]: im up against fun money
Luke: You play on fun money
Luke: right now
Luke: do feel bad about it?
Luke: You should not
[email protected]: im not playing because i would be screwing people with real money
Luke: This being said I'm done
[email protected]: no
[email protected]: i should
[email protected]: again
Please wait while I transfer the chat to 'Sophie'.
You are not currently in a chat session.
Welcome to Live Support my name is Sophie how may I be of assistance?
[email protected]: hi sophie
Sophie: Hello my colleague got disconnected I am afraid.
[email protected]: are you the supervisor higher then luke?
Sophie: Is there anything else I could help you with at this moment?
[email protected]: yes
Sophie: No, he is my boss Smile
[email protected]: luke termintad the chat without awnsering my question
[email protected]: it did not ogt disconnected he disconnected it
[email protected]: as he state he did wanna do this
Sophie: No it is not true,, plus that his shift ended 40 minutes ago
Sophie: He stood overtime Smile
[email protected]m: please put me back with luke or a supervisor of him
Sophie: He is the supervisor and he left when the computer crashed.
[email protected]: i understand if he wouldve stated that
[email protected]: i wouldve let him redirect me
[email protected]: as of now who is the boss of luke is he there or who is the replacing supervisor?
Sophie: There is no supervisor on this shift Smile but you can send an email directly to the management to [email protected]
[email protected]: no i mean
[email protected]: your working for liveperson right
[email protected]: and are
Sophie: No, we are working for Bingohall.
[email protected]: directed to help people from bingohall
[email protected]: oh yor just using live person software aha ok
[email protected]: so luke
[email protected]: just went home
[email protected]: and there is no supervisor or boss
[email protected]: >??
Sophie: Liveperson is a tool we use to help people who have problems with the games.
Sophie: Yes
[email protected]: thats kinda bad
[email protected]: anyway
[email protected]: as i asked luke
[email protected]: assuming you also have the chat transcription
Sophie: yes.
[email protected]: is it fair that i will be playing with real money against fun/fake money
Sophie: These are the site's rules, there is nothing we can do about this. Plus that Luke explained during the last two hours the idea behind this.
[email protected]: no he explained the reason behind it
[email protected]: not wheter its fair or not
[email protected]: plus the reason behind it does not make it right
Sophie: Even if it or it is not, there is nothing to do about it.
[email protected]: yes there is
[email protected]: thats exactly why im asking the question
[email protected]: i would like to hear if its fair or not
Sophie: Ok, then send an email to [email protected] with your suggetsions.
[email protected]: luke
[email protected]: sad yes because it has value
[email protected]: no i would like a direct awnser
[email protected]: so anyway
[email protected]: he sad yes because he sad it has value
[email protected]: now were 2 hours further and he agress it has no value
[email protected]: then i reasked my question
[email protected]: this time with the knowledge
[email protected]: that is has no value
[email protected]: as stated by the terms
[email protected]: if i play with real money against fun/fake money is that fair?
Sophie: Why not ?
[email protected]: because the site takes the money is the fun player wins and no one but the site will make any money
[email protected]: assuming you ask why not
[email protected]: i would like to ask why is this fair assuming ur saying its fair by asking why not
Sophie: Sir
Sophie: It does not matter what I think.
[email protected]: yes it does
Sophie: These are the rules, this is how the game is played
[email protected]: cause you awnser accordingly to the terms
[email protected]: ofc thats logical but not the point
[email protected]: the point is is it fair
Sophie: You have a suggestion, please send it by email to [email protected]
[email protected]: ?
[email protected]: its really simple yes or no
Sophie: Not ym place to say.
Sophie: my*
[email protected]: why not
[email protected]: do you not support people with question about the terms game and fairness of it all
[email protected]: >?
Sophie: Let me get you the supervisor, he just came in
Please wait while I transfer the chat to 'John'.
You are not currently in a chat session.
Welcome to Live Support my name is John how may I be of assistance?
[email protected]: well
[email protected]: your the forth person
John: Hey there my friend
[email protected]: fourth8
[email protected]: *
[email protected]: so please
John: ok before we start the conversation
[email protected]: is it fair?
John: please fill your profile infrormation
John: cause i don't know who i'm speaking with
[email protected]: gerard v/d coevering
[email protected]: now you know
[email protected]: netherlands orthensewge 78 5212XC
[email protected]: can we continue now i do not know if i want this site to have my personal details registerd as i doubt the fairness of the game
[email protected]: thats the point i contacted support
John: Sure Gerard and what might be the issue ?
John: Did a game not pay ?
John: Or do you have any issues with the games?
[email protected]: well you are well aware cause u have the transcript
[email protected]: if i play with real money against fun/fake money is that fair?
John: If you're playing on fun money
John: You cannot convert the winnigs in real money
[email protected]: i know
John: It's only for test purposes
[email protected]: thats is why
[email protected]: i ask
John: Great
[email protected]: if a play
[email protected]: with real money
[email protected]: against someone
[email protected]: with fun/fake money
[email protected]: is that fair?
John: Fair to who Gerard ?
[email protected]: to the one with the real money
[email protected]: ofc
John: Why wouldn't it be fair ?
[email protected]: hes not playing a person but the site
John: Fun money player have $10 to play with
John: You have a way higher balance
[email protected]: i got 25
John: Ok perfect
John: For a $25 deposit
John: you will receive a 500% bonus
John: so that will get you $150 to play with
[email protected]: yes but that bonus wil have a impossible wgaer so its basicly useless plus thats not the point
John: Our wagers are the lowest ever my friend
John: If you play Bingo
[email protected]: even if its 3x its still
John: You only have to wager the deposit 3 times
John: that's it
[email protected]: 450
[email protected]: before its real
John: No no
John: it's just the deposit
[email protected]: the whole point is
John: not the bonus too
John: So it's just 25X3
John: = $75
John: and you're starting with $150
[email protected]: so youre saying
[email protected]: if i deposit
[email protected]: 25$
John: Yep
[email protected]: i get 150$
John: Total balance to play with yes
[email protected]: immediatly or later releaseD?
John: $25 real money , $125 bonus money
John: The moment you deposit
John: the bonus kicks in
[email protected]: but if the real money is lost
[email protected]: will the bonus
[email protected]: still continue to cont down the wager
[email protected]: say i wgaer 25$
[email protected]: lost all
[email protected]: now only have the 125$ bonus
[email protected]: will those plays still coun't towards wager?
John: Yes it doesn't matter where you play it from ... if you wager the deposit 3 times
John: you will make the wager
[email protected]: so youre saying
[email protected]: if i dpeosit 25$ i get 150$
John: You get $125
[email protected]: play 75$ and if not won anything
John: that's 500%
[email protected]: i still can cash out 75$?
John: You need to have Real Cash to cashout
[email protected]: ?
[email protected]: ah so you see
John: But the bonus money can go to real cash when yuo win
[email protected]: exactly my point
[email protected]: so way back to the subject
[email protected]: that bonus money can be turned into something real
[email protected]: the sign up cant never ever
John: That is true
[email protected]: so is it fair to let people play them agaisnt real money
John: We're talking here about a $20-$25 sign-up bonus
John: against your $150 balance
[email protected]: even so
John: Your chances are way higher
[email protected]: even its a 2,50$
John: Yes i understand what you're saying
[email protected]: bonus
[email protected]: is it fair??
John: That's just how the software is developed
John: We have lots of winners every time
[email protected]: but is it fair?
[email protected]: yes or no
John: Sorry?
[email protected]: is that fiar
[email protected]: fair
[email protected]: to let people with real cash
[email protected]: play against ones with fake/fun
John: I understand what you are saying
John: unfortunately i cannot help you in this matter
John: If you want to make a deposit
[email protected]: please
John: i can help you with that
John: If you don't i underrstand
[email protected]: awnser yes or no its all i want
John: No one is forcing you
John: I will not answer to that my friend
John: It's how the software is developed
[email protected]: i understand but please a yes or no is it fair>?
John: And i will stand by it
John: As long as i'm here i see it as fair
[email protected]: so you won't awnser it because
John: In the same time
John: I will answer
[email protected]: so thats a yes
[email protected]: ?
John: From my point of view is fair from your point of view it's not
[email protected]: ok finally a straight up awnser
[email protected]: yes
[email protected]: you think its fair
[email protected]: but
John: I do think it's fair and i will stand by everything we advertise
[email protected]: is it really ? the site takes rake plus when new people sign up and take a few wins and then deposit the site takes it again
[email protected]: its more like a money grabber then a bingo site that way
[email protected]: but as you just stated you consider it fair
John: I do
[email protected]: ty for that
John: My pleasure
[email protected]: now i have a solid awnser
[email protected]: it only took me 3 hours to get it
[email protected]: Big Smile
John: Smile
[email protected]: so thank you john oh en let Luke
[email protected]: know
John: Will do , by the way that's a no on the deposit ?
John: I will be frank with you
[email protected]: im sorry for the long haul bit is it that hard to awnser a question straight?
John: Is that ok ?
John: You're looking for a place to play bingo right ?
[email protected]: yes its a no because i totally disagree with the fairness is wanted to make sure the site thinks its 100% correct
John: Ok my friend, i totally understand what you're saying i listened to you
[email protected]: yes i do furtunatly there are other sites i thought if the site agreed it was in error i wouldve considerd it
John: so please listen to what i have to say too
[email protected]: so i ty
[email protected]: sure
John: Ok well i know what the others offer
John: i've been working here for a long time
John: and nowhere you will find anything close to what we are offering
John: We offer great bonuses and tournaments
John: and i know it sounds like a script
John: but we actually do
John: And we pay players ... we have LOTS of payouts daily
John: Oh and one more thing
John: We do have rooms
John: visible only to depositing VIP players
[email protected]: ofc
John: which you can be if you're willing to play
[email protected]: but the bonus is and will be a fake
John: and be a regular on our site
[email protected]: example
[email protected]: www.bingocams.nl
[email protected]: its a site wich gives you 5 euro free
[email protected]: but its cashable
John: Ok i'll give you that
[email protected]: it occaisanly gives people 2$ free but again cashable
John: they give you
John: $5 Cash
John: no problem
John: but look pass that
John: You will see hidden rules
John: and stuff they won't tell you
[email protected]: nope
John: like a maximum cashout
[email protected]: very clear
John: oh trust me
[email protected]: 5 dollar free 12x
John: Ok
John: the $5
John: but after that
[email protected]: minimum cahs out 25$
John: Leave the $5 aside
[email protected]: ofc
John: Are you aware 100% of what they are offering , how much you can cashout, how much the wager is, will you get paid, will you get paid on time
John: I can guarantee you all of that
John: You will get paid when you win, on time, every time
[email protected]: yes all of it
[email protected]: easy
John: We're here for the long run
[email protected]: ive cashed out over 500 euro there
John: Ok then that's a great offer
John: which i cannot match
[email protected]: played there a long time
John: Ok sir
[email protected]: its just an example
John: no problem
[email protected]: to prove your theory wrong
John: Ok
[email protected]: anyway im not here to advertise some random site
John: Correct Smile
John: So
John: Is there anything else
John: i might help you with ?
[email protected]: i wish you the best of luck but this site smells unfair and u stand by its fairness
[email protected]: so i wish you a goodnight Big Smile
John: Let's agree to disagree Smile
John: Goodnight my friend
[email protected]: not exactly
[email protected]: let's agree you refuse to agree cause you aren't allowed to agree Big Smile
[email protected]: good night Blink
John: Night my friend
Your chat transcript will be sent to [email protected] at the end of your chat.

     
  27-Aug-13, 05:05   #2
  0 
uno1Bomber 

Joined: May '13
Location: Russian Federation
Age: 31 (M)
Posts: 541
One question.You was drunk? Smile
Off course b i n g o sites is a scam.
Anyway, nice story Thumbs Up Big Smile

Edited by uno1Bomber (27 August 2013 @ 05:24 GMT)


     
  27-Aug-13, 06:34   #3
  +2 
IceQueenAce 
Joined: Feb '13
Location: United Kingdom
Age: 43 (F)
Posts: 2368
My my my, you were a bit of an arse, now, weren't you Tongue

I think you weren't really interested in fairness to others, you just had the hump you couldn't abuse a bonus.

To answer your question:
Yes it is fair to the other players because when they win your 'monopoly' money it becomes real for them.
At bingo, there is a fixed percentage to win, as long as the other players win within the range of that percentage, it doesn't matter if you play with real or fake.

You seem to have missed something that interests me and that is the sign up bonus.

Let me get this right. You deposit $25 and get $125 bonus = $150. You wager $75 then can withdraw $75 straight away?
Surely that's a no loss bonus? Or did I miss something?

     
  27-Aug-13, 11:26   #4
  0 
daninleeds 
Joined: May '11
Location: United Kingdom
Age: 38 (M)
Posts: 66
was just about to say the same, the fake money becomes real when won by real money account holding player, even though real money becomes fake, when its eventually lost it then becomes real again...... top ranting though arrow-knee haha

     
  27-Aug-13, 11:40   #5
  0 
nipitiri3 
Joined: Nov '11
Location: Estonia
Age: 34 (M)
Posts: 614
geezus ...

     
  27-Aug-13, 12:22   #6
  0 
AlexandrosLM 
Joined: Aug '12
Location: Romania
Age: 25 (M)
Posts: 269
gerard v/d coevering
now you know
netherlands orthensewge 78 5212XC

I'm coming to you gerard Smile))) with capital G

     
  27-Aug-13, 12:59   #7
  0 
mascona 

Joined: Jun '08
Location: Poland
Age: 79 (M)
Posts: 545
There is one thing, which I can be sure after reading this conversation: smoking weed can damage your sense of humor.
You just discovered a wheel from the very beginning. Worship Worship Worship

     
  27-Aug-13, 14:20   #8
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 42 (F)
Posts: 13890
I have played bingo a few times with no deposit bonuses.
And its exactly like that.
You cant cash out. In other words its a waste of time.
And when you deposit its a waste of money lol.

     
  27-Aug-13, 14:42   #9
  0 
mascona 

Joined: Jun '08
Location: Poland
Age: 79 (M)
Posts: 545
It's not a waste of time if you have a bit of luck.
Ones PartyBingo gave me 10 $ free play, I won like 2 x bingo during 10 min. , it was around 35 $ , than I transfer it to Party Poker and played for another 2 weeks, won something and could withdraw 85 $.

     
  27-Aug-13, 14:47   #10
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 42 (F)
Posts: 13890
It seems you have played with the normal no deposit rules then.
The couple of times i have taken a no deposit bonus it was a similar case like the OP's.
Just for evaluation and having fun.
No matter what you couldnt cash out.

I believe they should have a different term for that kind of bonus, rather a no deposit one.

     
  27-Aug-13, 15:03   #11
  0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 26 (M)
Posts: 560
Posted by IceQueenAce:
My my my, you were a bit of an arse, now, weren't you Tongue

I think you weren't really interested in fairness to others, you just had the hump you couldn't abuse a bonus.

To answer your question:
Yes it is fair to the other players because when they win your 'monopoly' money it becomes real for them.
At bingo, there is a fixed percentage to win, as long as the other players win within the range of that percentage, it doesn't matter if you play with real or fake.

You seem to have missed something that interests me and that is the sign up bonus.

Let me get this right. You deposit $25 and get $125 bonus = $150. You wager $75 then can withdraw $75 straight away?
Surely that's a no loss bonus? Or did I miss something?

no thats not right actually its that u have 25$ plus 125$ bonus
hence if you lose the 25$ ur left with the bonus yes the wager will continue but the bonus is not cashable only the real money so if you lose 50$ win 15$ lose 25$ again then win lets say 10$u have 10$cash and 90$ bonus hence not cashable nly the cash amount even after the wager the bonus doesn't become real stays bonus your just allowed to cash out the real money and when yu do that you lose the bonus plus i wasn't being an ass its for me about the fairness of playing with real money cause i dont really care for the signup yes its nice to get a free try but wager ones are mostly impossible this was the second time i encounterd a bingo site like this it do not feel its fair to play with real money against fake money that can never be real
so my point is if you deposit your playing more against the bingo site then against players every win is for the bingo site lets say 50% loses there free in some time then the rake would stll take most and it almost doesn't cost them anything plus the other 50% that has some winnings before they deposit all goes to the bingo site in my opinion not fair should be logical its not that i was just annoying them i like bingo and actually have winnings on bingo Big Smile but this smells more croocked then al capone Big Smile Big Smile

Edited by arrow-knee- (27 August 2013 @ 15:07 GMT)


     
  27-Aug-13, 15:07   #12
  0 
IceQueenAce 
Joined: Feb '13
Location: United Kingdom
Age: 43 (F)
Posts: 2368
well that's the thing

OP was describing a useless ndb

the last customer service guy talked about what looked like a great deposit bonus

     
  27-Aug-13, 15:10   #13
  0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 26 (M)
Posts: 560
i just explained why it isn't xD did you not understand im sorry i have crappy english but should i explain better?

     
  27-Aug-13, 16:56   #14
  0 
IceQueenAce 
Joined: Feb '13
Location: United Kingdom
Age: 43 (F)
Posts: 2368
no, we replied at the same time, so I didn't see your post whilst I was writing mine.

all is clear

     
  27-Aug-13, 18:41   #15
  0 
teddybears73 
Joined: Nov '11
Location: United Kingdom
Age: 62 (M)
Posts: 3330
jeez !!! i can't believe i just read all that Smile
anyways congrats on your perseverence there Arrow-knee Thumbs Up
i would have gave up after about 5 or 6 questions and not getting a proper reply. Aww crap!

     
  27-Aug-13, 18:53   #16
  0 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 59 (M)
Posts: 6015
What a GIANT waste of your time dude.... I got only a part way through all that and saw where THAT was all going... All those sites are,...are wallet sucking crap....! Thumbs Down

At least if you get a nice deposit or no-deposit deal from a reputable site like Full Tilt or PokerStars,...you know there's no shennannigans...

HITLER...??? How does HE always seem to find his way into things...... Big Smile<lol....

     
  27-Aug-13, 19:22   #17
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 30 (M)
Posts: 6668
There is no way i would read that looong story mate, you should have made it short for us to understand!

As a general rule if someone is willing to chat with you for sooo long something is not right. Period!

     
  27-Aug-13, 20:32   #18
  0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 26 (M)
Posts: 560
xD i understand basicly the sites a total scam xD

     
  27-Aug-13, 21:09   #19
  0 
Greenmohave 

Joined: Jan '11
Location: United States
Age: 55 (M)
Posts: 3361
Damn that's a lot of reading, but I'd just like to know! Did you deposit $25 and receive the $125 bonus all at once? Maybe I missed reading something towards the end so this may have an answer up in the book somewhere!

     
  27-Aug-13, 22:10   #20
  0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 26 (M)
Posts: 560
no he offerd after a few quesitons i already saw it was bs Big Smile

     
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