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8-Oct-13, 10:24 #1

viking75

Posted 8-Oct-13, 10:24 #1

viking75 viking75 is currently offline!

Joined: Nov '10
Location: Romania
Age: 48 (M)
Posts: 2

Hello, I have not yet received your bonus at Winner Poker.

8-Oct-13, 10:44 #2

boyenjim1

Posted 8-Oct-13, 10:44 #2

boyenjim1 boyenjim1 is currently offline!

Joined: Sep '13
Location: Belgium
Age: 46 (M)
Posts: 1

me needer

8-Oct-13, 11:02 #3

Nastasha1982 Nastasha1982 is currently offline!

Posted 8-Oct-13, 11:02 #3

Nastasha1982 Nastasha1982 is currently offline!

Joined: Oct '13
Location: United Kingdom
Age: 41 (M)
Posts: 175

I received mine within 24hrs. Already up to £60, well chuffed Smile

8-Oct-13, 12:50 #4

SuperpokefA SuperpokefA is currently offline!

Posted 8-Oct-13, 12:50 #4

SuperpokefA SuperpokefA is currently offline!

Joined: Jun '10
Location: Belgium
Age: 57 (M)
Posts: 178

When did you requested the bonus ?

It took 3 or 4 days for me to receive the bonus
Otherwise you should contact support, they will look at your request

8-Oct-13, 13:37 #5

viking75

Posted 8-Oct-13, 13:37 #5

viking75 viking75 is currently offline!

Joined: Nov '10
Location: Romania
Age: 48 (M)
Posts: 2

I asked for the bonus on the 24.09.2013

8-Oct-13, 17:16 #6

Heskor

Posted 8-Oct-13, 17:16 #6

Heskor Heskor is currently offline!

Joined: May '13
Location: Mauritius
Age: 32 (M)
Posts: 2688

Posted by viking75:
Hello, I have not yet received your bonus at Winner Poker.

Hmm you should received it soon, I got it withing a week if not sooner if i remember. Good luck once you get the bonus, hope you grow it to a substantial amount then withdraw your winnings and keep crushing poker!!

Also if you think that you did something wrong or not sure about the steps you can contact the bankroll mob support, there is a live support button up front click it and you should get all the required help from Bankroll mob. Anyway good luck again and hope you enjoy the tables!!

Cheers Heskor!

8-Oct-13, 20:00 #7

Macubaas

Posted 8-Oct-13, 20:00 #7

Macubaas Macubaas is currently offline!

Joined: Apr '11
Location: Romania
Age: 35 (M)
Posts: 6669

Since you almost waited two full weeks i guess it's also time to contact support Thumbs Up

Also check on the mob account the status of this bonus, there you should see if another is the problem for which you did not get it yet.

8-Oct-13, 20:20 #8

Forcharity Forcharity is currently offline!

Posted 8-Oct-13, 20:20 #8

Forcharity Forcharity is currently offline!

Joined: Oct '12
Location: Netherlands
Age: 30 (M)
Posts: 152

I think your better off contacting Winner Poker "Online Support". You can find it inside the software on top, they will probably check your status and hopefully credit the bonus manually if you are eligible. If they don't do that it probably means BankRollMob hasn't sent the full details in yet.

Good luck with your future bonus!

9-Oct-13, 07:26 #9

SuperpokefA SuperpokefA is currently offline!

Posted 9-Oct-13, 07:26 #9

SuperpokefA SuperpokefA is currently offline!

Joined: Jun '10
Location: Belgium
Age: 57 (M)
Posts: 178

I contacted BRM-support and the next day it was on my Winner-account.
But that could be coincidence.

Hope to see you at the tables soon

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