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Admin, please read  0   
Hi Admin.

I sent in a ticket last week about that I'm not able to request the 24h Poker NDB. I requested it and got a message saying I needed to try again basically. The problem now is that I can't request it since it's marked as rejected. So my question is: Why am I asked to re-request the bonus when I can't do so?

Another question is: When will I get an answer to my ticket? And can you maybe fix this problem right away?

Thanks!
erru

     
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Posted by erru9107:
Hi Admin.

I sent in a ticket last week about that I'm not able to request the 24h Poker NDB. I requested it and got a message saying I needed to try again basically. The problem now is that I can't request it since it's marked as rejected. So my question is: Why am I asked to re-request the bonus when I can't do so?

Another question is: When will I get an answer to my ticket? And can you maybe fix this problem right away?

Thanks!
erru



Ayyyyyyyyyyyyyy Toooooooooooony....!

Watza matta you eh...???

     
   0   
Erru, more people has your problem but luckly a rep of the poker site registered on the BRM forum!

You can post up in this thread and say your problem and it should be fixed:

http://www.bankrollmob.com/forum.asp?mode=thread&id...

     
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Posted by Macubaas:
Erru, more people has your problem but luckly a rep of the poker site registered on the BRM forum!

You can post up in this thread and say your problem and it should be fixed:

http://www.bankrollmob.com/forum.asp?mode=thread&id...

Yeah I know that but my problem isn't with the poker site, it's with BRM since I'm not even able to request the bonus.

     
   0   
I've forwarded your message to our support guru.

     
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Posted by erru9107:
Hi Admin.

I sent in a ticket last week about that I'm not able to request the 24h Poker NDB. I requested it and got a message saying I needed to try again basically. The problem now is that I can't request it since it's marked as rejected. So my question is: Why am I asked to re-request the bonus when I can't do so?

Another question is: When will I get an answer to my ticket? And can you maybe fix this problem right away?

Thanks!
erru


We will re-process your request, so your bonus should be credited today or tomorrow. Have a nice day!

Thomas Mob Crew

     
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Thanks, I hope it'll work! The request is still marked as rejected in my account tho but I should just ignore that?

------------
Never mind, I just noticed that it says Verification. I had an old window open.

     
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Have the same problem at the moment. Shaun told me to write an email to him, I hope it will work!

     
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Rencce you should have the problem also fixed since you posted up your problem in this thread, i mean surely admin see is too Blink

Erru, i suggest to keep that link mate, the poker site also has problems so sooner or later it might come be really useful Smile

     
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