Joined: Dec '12
Location: Bulgaria
Age: 47 (M)
Posts: 1022
Posted by Brun: peter i talk with the suport in the chat and he say its okay, i send the citazend card and he made the actualizacion of my first and last name, and other thing if i want
Bravo Brun! This is very good! Congratulations! When you prepare the other documents, send it as well. And your account will be fully verified, and you will not have problems in future when cashing out.
Joined: May '13
Location: Mauritius
Age: 32 (M)
Posts: 2688
One advice from me for verification to poker rooms, is to always verify first before you even consider to deposit, so that there is less hassle when you try to withdraw your winnings, you might go on tilt if you cannot withdraw your winnings lol.
Also when i first registered to poker rooms i included my names but did not put my other names, that I do not used, but eventually I updated my docs and asked them to update my name ever since I used my full name even my other names so it matches my bank statement and ID card so I do not get problems afterwards!
Joined: Jan '13
Location: Portugal
Age: 30 (M)
Posts: 18
i talk with them, and in the onlyne suport he give me a email to delete accounts i will delete the account of my brother here, u know how it works to delete?
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
You were talking in online support about it, why you didnt ask? Since you found a solution and you are not risking with a lock up, you can get in touch with them again to tell you the steps you have to follow.
Joined: Feb '11
Location: United Kingdom
Age: 59 (M)
Posts: 5712
BRUN...why wouldnt you use your real name when opening an account? Maybe this is a question to ask partypoker and I am sure they will give you an appropriate answer...... I dont get it...i just dont get it!!!
Joined: Jan '13
Location: Portugal
Age: 30 (M)
Posts: 18
i dont know that, i just know im banned permantly, because he says i violate the terms and condicions, in the terms and condicions says 'USE YOUR IDENTIDY'' but i talk in the chat a few time ago and he says its okay i can change that and now another guy says me this is violate the terms and condions , im stupid...
Joined: Jan '13
Location: Portugal
Age: 30 (M)
Posts: 18
no, i send the citazen card with all things, and the answer is, you are permantly banned, my brother also has deleted his account because of me, for me dont have problems with that, and im banned because of details... omg 100 out..
Joined: Jun '13
Location: Macedonia, The former Yugoslav Republic of
Age: 70 (M)
Posts: 541
i dont know that, i just know im banned permantly, because he says i violate the terms and condicions, in the terms and condicions says 'USE YOUR IDENTIDY''
what you thinking of when you making account ?You know make for you on your details , WHEN YOU WANT TO WITHDRAW THEY ALLWAYS WANT YOUR ID OR ANy kind of verification of your self
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
I wasnt expecting a different outcome with this one. It wold have to be in the hand of an employee that doesnt care at all doing his/her job. And at that department hard to find such. I hope it was lesson learned.