Damn sooo how long u guys waiting for you cashout?????
Phew i am happy i am not playing there..........
And something says me , i will never be there........
Gl for the people that are waiting for a cashout..
Bankrollmob is the greatest site ever, and i am proud to be a member, Of this nice and friendly community from people all over the world....... So Bankrollmob compliments for making this Super site/forum And to all the people that are using this forum......Greetings from the netherlands..... Have a nice day ore evening Gl to you all at the tables may the pokergods be with u Big Smile
Joined: Nov '11
Location: Romania
Age: 34 (M)
Posts: 754
Posted by magatt966:
Posted by qzmag: Hello, I did send them complaints, with all the information they asked. And i send it to LGA , not to someone else I send it 1 month ago to LGA and another email Monday.
Magatt anything on your side?
Have a nice day / night and GL.
Hi bud,
nothing on this side. Not a single answer from LGA to my several emails. Only answer I got came to me after 45-50 days and it was from goalgaming support.
Here is a copy/paste of it:
Dear xxxxx,
we would like to inform you that we are in contact with LGA regarding your compliant in order to clarify the actual situation. LGA is not able to assist you as your gaming activity is under a different regulation, however please notice that the company is working on your case for full settlement of your pending withdrawal. Please do apologise for this delay as it comes from unexpected difficulty in collecting the funds from third parties. Our support team will be available to assist you 24/7 until you receive the sum requested.
If you have any doubt please see our T&C in the Website and for any question contact our Support Team
Best regards, Goalgaming Support"
This is the only result of my several efforts at the moment.
what happened on your side?
Hello magatt, Well i send 2 emails to LGA, got answer on send time, that they are working. And after 2 weeks i got a replay from GoalGaming too.
This is the response from LGA after 2 days i sent them my 2nd emai 2 days laterl.
Dear xxxx,
I am writing to acknowledge receipt of your e-mails dated 23rd June and 21st July 2014, we do apologize for the delay in responding.
I have made contact with the Representative of GoalGaming Ltd on your behalf about the matter you raised, information has been requested with regards to the incident you refer to.
As soon as information becomes available to the Authority you will be notified accordingly.
And this is the answer from Goalgaming on August 13.
Dear xxxx,
we would like to inform you that we are in contact with LGA regarding your compliant in order to clarify the actual situation. LGA is not able to assist you as your gaming activity is under a different regulation, however please notice that the company is working on your case for full settlement of your pending withdrawal. Please do apologise for this delay as it comes from unexpected difficulty in collecting the funds from third parties. Our support team will be available to assist you 24/7 until you receive the sum requested.
If you have any doubt please see our T&C in the Website and for any question contact our Support Team just at [email protected]
Joined: Nov '11
Location: Romania
Age: 34 (M)
Posts: 754
Hello, No Fer, i sent them another email 4 days ago, still nothing from them :| On 23 August i got an email from them or somewhere near that date, the one above you. In rest nothing. I don't think we will get the money...
