Joined: Nov '13
Location: Australia
Age: 51 (F)
Posts: 17
I would just like to say what great service I got from 888poker today. I sent them an email informing them that I was having trouble with my poker app dropping off line all day. I got an email back telling me the problem had been solved and that they have credited my account with $70 for the inconvenience although I had no money in my account and was only playing freerolls....WELL DONE 888POKER and THANK-YOU
Joined: Nov '13
Location: Australia
Age: 51 (F)
Posts: 17
positive I have been with them for around a year and in that whole time I reckon I would not have made more than $40 in deposits even their email said it was crediting my account due to the inconvinence. Trust me I never in a million years expected that,
------------ the fact is I could not even play my $5000 freeroll tickets that I had won playing and One of the games I had been leading in and then could not get back in but it was only around the half hour mark that I had been playing for
During the past few days we have been experiencing severe networking issues at 888poker. Our technical team is currently working with our technology partners to resolve the issue.
We would like to apologise for any inconvenience caused and have credited your account with $70 by way of compensation for any losses incurred during this period.
We hope you find this to your satisfaction and once again, we apologise for any disruptions you experienced.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
That is the highest offer i have seen so far. Have you lost any significant amount of money during the time with the connection problems, cause it seems a big amount otherwise. Not that i would have problems with it though and im sure you don have either. Good luck with it.
Joined: Feb '13
Location: United Kingdom
Age: 47 (F)
Posts: 2372
Thank you for contacting us.
During the past few days we have been experiencing severe networking issues at 888poker. Our technical team is currently working with our technology partners to resolve the issue.
We would like to apologize for any inconvenience caused and to hear you are unable to play any of the tournaments. Please specify if you are still experiencing issues why you are unable to play the tournament.
We hope you find this to your satisfaction and once again, we apologise for any disruptions you experienced.
Good price
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