Joined: Mar '08
Age: 47 (M)
no problem here,did you use a credit card for deposit then want to use moneybookers as your cashout,they just want to know that the account names are the same so you moneybookers account name matches your account name.just verify your account with them and hey presto,you got your money.GL
I did use moneybookers to deposit with. I did deposit first $20, and after 2 days $20 more. So they should know my account. I have still not heard from them.
Posted by scl1975: no problem here,did you use a credit card for deposit then want to use moneybookers as your cashout,they just want to know that the account names are the same so you moneybookers account name matches your account name.just verify your account with them and hey presto,you got your money.GL
Joined: Sep '07
Age: 38 (M)
I've never cashout at absolute poker, but at the Party Poker i never had problems, in certain ocasions they may ask you about documents, but theres no problem at this point. PokerStars I've waited for 2 days to cashout to neteller but the last few times it took MUCH less.
Posted by shokaku: Contact support there. Is your email at absolute the same as for moneybookers? If not, this could be a problem. Absolute is not the most trustworthy organisation, so get everything in writings.
It is the same email adress. This it my latest reply from them
--- We are still waiting for a reply from moneybookers to verify some of the information on your account with your MoneyBookers account. Once we get a reply back, someone will be in touch with you by email. Please be patient. ---
It's being a week now since my payoutrequest. I hope not I have lost my money.
I'm sure you are gonna get your money... It's quite starnge that you have all this problems if you have used moneybookers for the deposit... Also never cashed out at Absolute Poker but don't think you are gonna lose your money...
Joined: Jan '08
Age: 45 (M)
A week for Moneybookers is way too long. Maybe they are checking your play to see that you did not do something illegal during that time so they can deny you payout, who knows. On the bright side they are still on MB verification issue so if your account details match those from AP you will get your money, not as fast as you hoped but you will get it.
Joined: Sep '07
Age: 38 (M)
Oh well, I've been making posts at this forum for a few time. But now, I have everyday less and less time and I'll finally cashout the 5,000 mobpoints and try to make it grow by playing VERY slow at the tables. GL for all!
--------- We apologize about the inconvenience you have but we have not received any direct response from MoneyBookers yet. Please be advised that this is the only thing we are waiting for in order to process your withdrawal.
Now that you contacted them, we kindly request you to do it again and ask them to email us the information we need to: [email protected] ---------
Hmm... Now I have asked what they need, because I don't know it
If I did know it was so hard to get money (also my deposited) out from there, I havn't played there.
They called me on my mobile phone, to 'sell' some tiket to turnaments. I just have to deposit $100. Hehe. I just told hm, that a had a case abount my 'problem' with withdraw. Then he said that he will contact the 'department'. Hm. I tried to withdraw again the day after, and woupti. To day I got my money.
hehe. 18 days to get my money.
But I got themback + my winnings.
If can take a long time to withdraw, but maybe I got unlucky, but I worked at last.
Joined: Sep '08
Age: 36 (M)
i had the same problem with them. But i used neteller and i receive the same call so after a week i call neteller to ask them to reply to absolute poker requeest. neteller said to me that they didnt have any request from absolute poker. So i called absolute poker and ask them what they need to verify on my neteller account and after i call neteller and ask them to send the informations. So we can say absolute poker had crap assistance. But now my cashouts takes less than 4 hour so i dont care.