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Cashout problem with absolute Poker  0   
Hey,

Are there other that has problems with payout with absolute poker. I have deposit $40, to withdraw my winnngs. I use Moneybookers. Cut from a email from them:

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Please be advised that when you request cash out, in order for us to process it we first verify your Money Bookers' account information and then it is sent.
----------

Now my money is back at my poker account, and not the queue to transfer Sad

Are there anyone that have made a cashout from them successfully?


/t1f1

     
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did u deposit thru moneybookers?

     
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no problem here,did you use a credit card for deposit then want to use moneybookers as your cashout,they just want to know that the account names are the same so you moneybookers account name matches your account name.just verify your account with them and hey presto,you got your money.GL Smile

     
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Hey.

I did use moneybookers to deposit with. I did deposit first $20, and after 2 days $20 more. So they should know my account.
I have still not heard from them.

/t1f1

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Hey

Posted by scl1975:
no problem here,did you use a credit card for deposit then want to use moneybookers as your cashout,they just want to know that the account names are the same so you moneybookers account name matches your account name.just verify your account with them and hey presto,you got your money.GL Smile


How do I verify my account?


/t1f1

Edited by t1f1 (09 September 2008 @ 15:19 GMT)


     
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I've never cashout at absolute poker, but at the Party Poker i never had problems, in certain ocasions they may ask you about documents, but theres no problem at this point. PokerStars I've waited for 2 days to cashout to neteller but the last few times it took MUCH less.

     
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Contact support there. Is your email at absolute the same as for moneybookers? If not, this could be a problem. Absolute is not the most trustworthy organisation, so get everything in writings.

     
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Posted by shokaku:
Contact support there. Is your email at absolute the same as for moneybookers? If not, this could be a problem. Absolute is not the most trustworthy organisation, so get everything in writings.


It is the same email adress. This it my latest reply from them

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We are still waiting for a reply from moneybookers to verify some of the information on your account with your MoneyBookers account. Once we get a reply back, someone will be in touch with you by email. Please be patient.
---

It's being a week now since my payoutrequest. I hope not I have lost my money.


     
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I'm sure you are gonna get your money... It's quite starnge that you have all this problems if you have used moneybookers for the deposit... Also never cashed out at Absolute Poker but don't think you are gonna lose your money...

Confused Confused Confused Confused Confused Confused Confused Confused

     
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A week for Moneybookers is way too long. Maybe they are checking your play to see that you did not do something illegal during that time so they can deny you payout, who knows. On the bright side they are still on MB verification issue so if your account details match those from AP you will get your money, not as fast as you hoped but you will get it.

     
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it is very strange,,you must contact absolute poker support ABSOLUTELY,,,,,,a week is very long time Angry Angry Angry

     
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I have now again asked, why they need to verify my account. A week is long time. It isn't good publicity from them.

I have used titan poker and partypoker. There it just works perfectly.

I will update again, as soon I get a response from them. (properly a negative one Blink)

     
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Oh well, I've been making posts at this forum for a few time. But now, I have everyday less and less time and I'll finally cashout the 5,000 mobpoints and try to make it grow by playing VERY slow at the tables. GL for all! Thumbs Up

     
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they gotta give you yuor money.man i dont know what there problem is,and good luck at the tables dylao,you can doit. Big Smile

     
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Now I got this from them

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We apologize about the inconvenience you have but we have not received any direct response from MoneyBookers yet. Please be advised that this is the only thing we are waiting for in order to process your withdrawal.

Now that you contacted them, we kindly request you to do it again and ask them to email us the information we need to: [email protected]
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Hmm... Now I have asked what they need, because I don't know it Smile

If I did know it was so hard to get money (also my deposited) out from there, I havn't played there.

     
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iv never had any problems with absolute poker...

you just must be very unlucky...

Sad

i hope everyting works out 4 u

     
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yeah man thats crazy,really hope they give you your money.looks like now you gunna have to chase moneybookers down for them to send your verification to AP.they pay. Thumbs Up

     
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I have now contacted moneybookers, and have told them the history. I got this respons from them

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Thank you for contacting us again.

We would like to inform you that your request is forwarded to the respe4ctive department.

We will contact you as soon as the your case is reviewed.

Thank you for your patience and understanding.

Best regards,
Raly.
Moneybookers.com team
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Now I hope they send some kind of info.

     
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Moneybookers email is automated response. They will get back to you in few days.

     
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Just to funny Smile

They called me on my mobile phone, to 'sell' some tiket to turnaments. I just have to deposit $100. Hehe. I just told hm, that a had a case abount my 'problem' with withdraw. Then he said that he will contact the 'department'.
Hm. I tried to withdraw again the day after, and woupti. To day I got my money.

hehe. 18 days to get my money.

But I got themback + my winnings.

If can take a long time to withdraw, but maybe I got unlucky, but I worked at last.

/t1f1

     
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i had the same problem with them. But i used neteller and i receive the same call
so after a week i call neteller to ask them to reply to absolute poker requeest.
neteller said to me that they didnt have any request from absolute poker.
So i called absolute poker and ask them what they need to verify on my neteller account and after i call neteller and ask them to send the informations.
So we can say absolute poker had crap assistance. But now my cashouts takes less than 4 hour so i dont care.

     
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ok. Weard they have so bad service.
But I hope it works in the furure Smile

     
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