Joined: Feb '13
Location: United Kingdom
Age: 44 (F)
I am afraid this happens sometimes. You have to go into live chat and they will send an email to a different department who will manually complete it for you. Sometimes this is quick but sometimes it can take days.
Ah! Unlucky you, this has never happened to me. But partypoker has very good support, chat can be a lot more usefull than e-mail if you want instant support ^^
I think they give way more back to the players compared to pokerstars, but pokerstars has the much better traffic. I like the missions at partypoker but it's a shame once you've completed them you don't get new ones!!