I had a $150 bonus approved to titan poker on the 19/12/2016, as to date the bonus has not been credited to account. Does anyone know if this is normal or should I contact someone.
Joined: Mar '09
Location: Greece
Age: 46 (F)
Posts: 14136
It is only three days so far. And thinks running slower at the moment in the site due o holidays. You can see that from the message in the cash outs. But i believe that the bonuses will be processed in less time. Good luck with it.
Joined: Mar '14
Location: Japan
Age: 48 (M)
Posts: 8946
Welcome to the forum, Mel1524. The BankrollMob staff is always (excluding holiday seasons) responsive and highly capable of solving anything to the best of their ability. You can use a contact form to quickly and easily get in touch with them. I hope the issue gets sorted out soon.
Edited by Tony_MON7ANA (22 December 2016 @ 21:19 GMT)
