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Attention - Problem with ActionPoker  -1   
Hello
Be cautious with Actionpoker. It is problem pokerroom. They do not pay prizes, and them support does not answer.
My nickname on Actionpoker is oliaud777. I have received nodepositbonus $40 and have won $11. Then it was suddenly found out that they do not add points (POP) for game on tournaments. Besides has read some bad messages about Actionpoker at different forums. For example here - http://www.bankrollmob.com/forum.asp?mode=thread&id=41625.
Has decided to cash out prize. Minimum withdraw at them is $25 therefore I have made the deposit of $14, and then have tried to cash out $25. The message from their automatic machine that to withdraw nodepositbonus it is necessary to earn 450 POP has come. But I do not withdraw nodepositbonus, but only my deposit +prize. Has tried to explain it to their support – they do not answer. Has decided to wait month while will take place terms winning back a bonus then it should disappear. Has tried to cash out again – the same history. Has written again in support, they still do not answer.
To me remains only to write at different forums where there is a mention about actionpoker, to warn players against cooperation with it pokerroom.
PS: sorry for my bad English.


     
   +3   
olia_ud777

Okay lets deal with this point by point as you feel that my poker rooms has problems.


Problem 1

I have received nodepositbonus $40 and have won $11. Then it was suddenly found out that they do not add points (POP) for game on tournaments.

Answer to problem 1

If you read the terms and condtions regarding pop point you will see very clearly that thatthe tournament fee must be $1 or more for you to earn pop this is written as clear as day.


Problem 2

Besides has read some bad messages about Actionpoker at different forums. For example here - http://www.bankrollmob.com/forum.asp?mode=thread&id=41625.

Answer to problem 2

I take it you did not read every post in the forum, no i thought not, to give you a brief summary, player deposited some money via paysafe card it did not show up on our system and to date it still has not shown up but in good faith we credited the player the funds, so tell me how does that make us a problem poker room????

Problem 3

Has decided to cash out prize. Minimum withdraw at them is $25 therefore I have made the deposit of $14, and then have tried to cash out $25. The message from their automatic machine that to withdraw nodepositbonus it is necessary to earn 450 POP has come. But I do not withdraw nodepositbonus, but only my deposit +prize. Has tried to explain it to their support – they do not answer

Answer to problem 3

You played with a FREE no deposit bonus and made $14 as again it is clearly written in the BRM T&Cs and on the various threads on this site to cash out any winning you must generate 450 pop, because your einning have been generated from the NO DEPOSIT BONUS. The support that you refer to as the "automatic machine" are real people that are working 24 hours a day 7 days a week, the people rthat work on the support desk know and understand this promotion as do BRM and about 99% of the players that join Action Poker from BRM. As far as I am concerned the support team have answered your question 100% so ther eis no need to wait for a further reply.


Problem number 4

To me remains only to write at different forums where there is a mention about actionpoker, to warn players against cooperation with it pokerroom.


Answer to problem number 4

You have nothing to write about as you can see from what I have written and from the terms and conditions we have done nothing wrong if you can not read the terms and conditions of a promotion then do complain when you really have no idea of what you are talking about.

Shaun








     
   0   
.right on brother, just goes to show that you cant please everyone, maybe next time shaun just place the money str8 into our bank accounts lol,

Edited by intentcity4 (27 October 2008 @ 15:18 GMT)


     
   0   
I agree but in this case it is not even about pleasing everybody, it is just about people writting on a forum without getting the facts.

Shaun

     
   0   
The moral is: read terms and conditions. If you want to cashout some money you should know the details. Just ask it before the problem emerges.

     
   0   
Problem 1
Ok. My English is bad.
Probably I have not absolutely truly understood this phrase: «…Tournament Play: For every $1 you pay in tournament hosting fees you will earn 10 POP Points. Tournament POP is calculated in $1 increments (rounded down). In order to earn POP from tournaments the fee must equal or exceed $1…»
But I wrote in support, and anybody has answered nothing to me and has not explained.

Problem 2
If I at any forum meet negative messages about any pokerroom, I do not try to understand any more who there is right, who is guilty. I cash out my money and any more I do not play on problem pokerroom. What for to play on problem pokerroom when there are hundreds no problem?

Problem 3
In rules it is accurately written that all it operates in a current of 30 days: «…In order to cash out the player must make a Real Money deposit and have earned more than 450 POP points in 30 days…» These 30 days for a long time already have passed, and money to me and does not allow to take away. You sapport has not answered me on one message and when I tried to withdraw money three times almost identical answers came:
«… your payout request (123328) has been Denied at 04:09 on 2008-10-16.
A minimum of 450 POP is required before requesting payout.
You have requested a payout of ($25.00) through…»
«… your payout request (122323) has been Denied at 04:04 on 2008-09-23.
A minimum of 450 POP is required before processing withdrawal.
You have requested a payout of ($25.00) through…»
It is very similar on automat.
In due time I have not had time to win back no deposit bonus on ultimatebet.com. And nevertheless to me without problems have allowed withdraw prize.

Problem number 4
If pokerroom does not allow to take away own deposit made the player, without dependence from any conditions it is a nonsense. I do not want play on it pokerroom. It is not pleasant to me. It is not pleasant support, their random generator. Also what to me now to give them the money??? I also will discuss it at various forums, but only there where there is a mention about actionpoker not to create superfluous advertising


     
   0   
dont worry my russian aint to crash hot, but theres no problem with action poker.

Edited by intentcity4 (27 October 2008 @ 21:03 GMT)


     
   0   
450 points are needed to cash out.
The 30days is the time you get to clear the extra free money.
450pop = you can cash out
700pop in 30days = you get an extra 50$
1400pop in 30days = you get 50 more

I'm playing at action for a while now (about 2 months) and only have had positive experiences playing there.

About POP points for tournament fees, these fees are the "rake" you pay, not the whole buy-in.
If you play s&g's with a buy-in lower than 10$ the fee will be less than 1$ wich results in no pop points.
So its best to play cash games to earn pop points.




     
   0   
action poker rules. as soon as i get my first paycheck i will deposit $50 and enter the freeroll and win it, then turn the winnings into 10,000 then give everyone loads of money Big Smile Big Smile Big Smile Big Smile

     
   0   
Posted by clover23:
action poker rules. as soon as i get my first paycheck i will deposit $50 and enter the freeroll and win it, then turn the winnings into 10,000 then give everyone loads of money Big Smile Big Smile Big Smile Big Smile



I LOVE YOU GUYS IN A NON GAY WAY.

SHAUN

     
   0   
And here it is interesting, in most pokerroom as much “stool pigeons”, how many at a forum??? How many you here? - SHAUN, clover23, fochizza, intentcity4, medvedev… At you very worthless management. You have stolen at me $25 but will lose on an anti-advertising in hundreds times more. At this forum it there were first signs, and here the second - http://advisor.wmtransfer.com/feedbacklist.aspx?url=act... .
I on your place here would not wriggle, and would pay put to me $25 and business with the end. And this no deposit bonus can leave to itself, it is not necessary to me.
Posted by fochizza: 450 points are needed to cash out.
The 30days is the time you get to clear the extra free money.
450pop = you can cash out
700pop in 30days = you get an extra 50$
1400pop in 30days = you get 50 more

It is your interpretation of rules. In the primary source it is written here so «…In order to cash out the player must make a Real Money deposit and have earned more than 450 POP points in 30 days…». It is possible to interpret that cash out in a current of 30 days is possible only on reaching 450 POP. And after 30 days no deposit bonus burns down and it is possible deposit and withdraw without any problems. I.e. pokerroom the indistinct rules misleads potential players.
PS: it is necessary to look still who to you has granted the licence, there to write.


     
   0   
olia_ud777

No I really dont want to get stupid about this but what are doing is breaking the various copy right laws and slander against my site, is this something you really want to do????

One of the funniestthings you have posted which i was not going to high light but now i will, in your post this morning you stated the following

"If I at any forum meet negative messages about any pokerroom, I do not try to understand any more who there is right, who is guilty. I cash out my money and any more I do not play on problem pokerroom."

Which is a fair call and i understand what you are saying 100% but then you go on to sat that you are playing at www.ultimatebet.com so what you have said really does not make sense considering this is one of the highest profile sites in the industry with serious problem such as super user accounts and previous owner taking millions of dollars from players, but of course you only play on sites that are problem free.

As action is so bad i will close your account down and return you deposit to you so that you can continue to play at your trouble free site.

Shaun

     
   0   
man,this is a joke.isnt it.hahahahah.as if a poker site give you free money and not have conditions.you would have no way been close to the POP points.you want $11.damm i give it to you.you lucky action poker give you your money back,cost them more to put it back.i dont play on action,i have,and i lost,but there is nothing dodgy about action poker Thumbs Up

     
   0   

1. On ultimatebet.com I in the same way, through the same site have received no deposit bonus. However I have done a foolish think and simultaneously with this bonus, have received also no deposit bonus on VCPoker.com. Simultaneously I had not time to win back 2 bonuses, therefore I have won back only 1 bonus – on VCPoker, and with ultimatebet have withdraw only prize. Now I have accounts in 43 pokerrooms, and only in 2 of them, including actionpoker, there are problems with payment prize. Still in 2 there are small problems of other sort, including bad responses. All the others are checked up on cash out money personally by me and I rank them as the category no problem.
2. My account on actionpoker, for some reason, on the former is opened also any money I, still, has not received, and mine cash out, despite promises SHAUN, have still returned back: «…your payout request (123784) has been Denied at 09:45 on 2008-10-27. Must meet wagering requirements.
You have requested a payout of ($25.61) through…»



     
   0   
olia_ud777

I am not going to fight with you.

Please read what I wrote:

As action is so bad i will close your account down and return you deposit to you so that you can continue to play at your trouble free site.

Now would you like to do that?

I will return your deposit and lock the account if that is what you want?

Shaun

     
   0   
Not sure if im missing something, lost in translation?, but it looks like Action Poker has done nothing wrong, 11$ aint worth them risking their reputation for.
The only thing wrong with action poker is the stupid deep stack freeroles Big Smile

     
   0   
And what, there are any other offers? I, in any case, am not going to play more on actionpoker. I wish to receive back the $25 and good bye.

     
   0   
Olya, bankrollmob gives u free money (40$) with terms of conditions (rules), what u must generate 450 POP to release winings, makes with this deposit. So only one problem - if u wish to release - simply play to clear bonus and withdraw all money (it`s easy on NL25-50 from week) or if u want to withdraw u deposit - make another deposit on 11$ and withdraw 25$ from all your deposits (and forfeit for 40+11 coz it`s still not your money). And carefully read all rules and etc to not to have problems in the future.
Shaun: What about me Action! has one serious problem - not working with WebMoney to simply and easy deposit Sad

     
   0   
Web money is on it way we have about 4/5 new payment methods, we have just launched Instadebt for of those canadians which is fly i have to say, we will also have Entro Pay, webmoney and several other within the next couple of months.

-------------------------------------------------------------------------------------------------------------------------

Okay the real news of the day the players from Million Dollar Poker Club will be joining the MOBSTER tourney so the prize pool is now $1,500 and 30 places will be paid so just use the bonus code MOBSTER and deposit between $25 - $2500 to get your free seat.

Shaun

     
   0   
You can say about action poker what you want, but I don' think there is one single pokerroom in he whole world who would give you back the $25

     
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