A man has been denied his $10,000 worth of winnings at a casino, and it's all because of something he did 17 years ago, which was - he had ‘self-excluded' himself. Two weeks ago, John Marando, 82, won the jackpot prize on a slot machine game at the Mohawk racetrack and casino in Ontario, Canada. The prize money was about £6,000 (or $10,000).
The casino staff was made aware of the[...] Read more » Man won $10,000, but casino won’t give it to him due to this unusual reason
Joined: Jan '17
Age: 63 (M)
I too think that Mober is saying correct words, if casino allows you to olay every game you play and win money casino has to pay it, i don't understand how it is possible to let play and don't pay? This is just crime, something like stealing money, if you play and lose do they say you can't play so we give back the money you lost and now go out?
Joined: Oct '08
Age: 46 (M)
Posted by Mober:
Posted by IceQueenAce: Everyone is blaming the casino also, but, if it is the law, they are being prevented from paying out whether they want to or not?
Not really. From the moment the casino allowed the specific player, to play even a single game, they have to pay him. It was their job to prevent him from playing.
he played a slot machine. as far as i know you can use chips and money to play. that may sound funny, but if they didnt see him playing, it would be "their job" not to pay him out.
the way you describe would be: anyone with a self exclusion can take the winnings and if he didnt win, he can ask to refund his loss ? makes no sense for a casino im gonna make a self exclusion if its that way lol
Joined: May '09
Age: 36 (M)
like people can remember every thing that they done in life,so why he cant forget that he signed that he want to be exclude from playing,so they should say to him!and with this operation,he can win at court!I am on his side!
If the player himself excluded the seb's then he should not have been allowed to play ... and if the casino employees did not do it they are to blame for this ... why if the casino loses then there are thousands of reasons to not pay the winnings
Many online casinos doing this as well -- sort of, if you once self-excluded yourself and then got back playing there you cannot participate in the bonuspromotions no more. No big deal, but they are doing this frequently.
Joined: Mar '14
Age: 47 (M)
John Marando... He is 82 years old now. He made a self exclusion request when he was 65 and 8 years ago he underwent a brain surgery. So, he had something like a brain tumor? He seems to have been suffering with mild cognitive impairment.
Edited by Tony_MON7ANA (19 March 2017 @ 05:17 GMT)
Joined: Sep '13
Location: Bosnia and Herzegovina
Age: 34 (M)
its always nice to see how there are still responsible casinos who geninuely care for their players!!
Its only natural to expect for such a caring casino not to let player win money, if he is self excluded. Sure, its ok if self excluded players lose money but winning is a no go, and its all done because casinos want to protect players.
Definitely a contender for "Most caring casino of 2017" award.
Joined: May '08
Age: 36 (M)
i don't know how casinos are doing their business in the former indian lands nowadays called us of a, but back here in not so technologically adept country of lithuania all the casinos require you to provide id card, passport before entering the casino, then they do a quick check and see whether you can play or not (all the self excluded fellas are in the database)...