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BankrollMob Forum » Poker Forum » KO Series #38-H: $1M Gtd (Championship Event) NL Holdem

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  4-Mar-18, 20:12   #21
  +1 
framboise 
Joined: Oct '08
Location: Canada
Age: 38 (M)
Posts: 13
Take a screenshot and ask for a refund.

     
  4-Mar-18, 20:14   #22
  0 
Sandmanilo 
Joined: Mar '10
Location: Russian Federation
Age: 35 (M)
Posts: 631
Last time I checked Scratch_It_Cu was on the 2nd place Smile

     
  4-Mar-18, 20:16   #23
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
G'day mates

I was already getting screwed and now this
It is real hard to dig your way out of a hole when you can not even get connected to play.
I am now really upset.

Ronin Aww crap! Aww crap! Aww crap! Aww crap!

     
  4-Mar-18, 20:19   #24
  0 
callie28 

Joined: Jun '11
Location: United Kingdom
Age: 48 (M)
Posts: 1312
logged back in but still no tables showing???? Angry Angry Angry Angry

     
  4-Mar-18, 20:22   #25
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
it will not even log me back in

     
  4-Mar-18, 20:25   #26
  0 
TheIrish77 
Joined: Feb '13
Location: Canada
Age: 41 (M)
Posts: 1204
Site is more than f u c k e d guys. Can't believe this is happening today of all days.

     
  4-Mar-18, 20:25   #27
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
I am probably blinding out of the tournament as we speak. Aww crap! Aww crap! Aww crap! Aww crap!

     
  4-Mar-18, 20:26   #28
  0 
TheIrish77 
Joined: Feb '13
Location: Canada
Age: 41 (M)
Posts: 1204
so sick, you don't think they'll take care of you if you contact support ?

     
  4-Mar-18, 20:27   #29
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
how can I contact support when I can not even log onto the site.

     
  4-Mar-18, 20:28   #30
  0 
TheIrish77 
Joined: Feb '13
Location: Canada
Age: 41 (M)
Posts: 1204
maybe partypokerlive.com can help

     
  4-Mar-18, 20:31   #31
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
Just tried them and it say the site can not be reached at this time.

Aww crap! Aww crap! Aww crap! Aww crap!

     
  4-Mar-18, 20:33   #32
  0 
Sandmanilo 
Joined: Mar '10
Location: Russian Federation
Age: 35 (M)
Posts: 631
Posted by RoninHarper:
I am probably blinding out of the tournament as we speak. Aww crap! Aww crap! Aww crap! Aww crap!

Ronin, don't worry you will not lose anything. No one can connect to them, they will compensate players

     
  4-Mar-18, 20:33   #33
  0 
callie28 

Joined: Jun '11
Location: United Kingdom
Age: 48 (M)
Posts: 1312
think the casino app still works???but they will be getting swamped with people on support....

     
  4-Mar-18, 20:36   #34
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
G'day mates

Well that does not help with the incredible lost opportunity.
Not to mention the lost potential to get a few bounty's.
I am so upset now.
Even if I do get on me head is a mess.

Ronin
Cool

     
  4-Mar-18, 20:38   #35
  0 
callie28 

Joined: Jun '11
Location: United Kingdom
Age: 48 (M)
Posts: 1312
back,and gone again....
Aww crap! Aww crap! Aww crap! tourneys paused,might be good if they refunded but dont see how they can in a pko tourney????

Edited by callie28 (04 March 2018 @ 20:48 GMT)


     
  4-Mar-18, 20:42   #36
  0 
Sandmanilo 
Joined: Mar '10
Location: Russian Federation
Age: 35 (M)
Posts: 631
for 40 minutes down I would be fired from the small company I worked for back in 2005 Smile

     
  4-Mar-18, 20:52   #37
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
well it has now been an 55 minutes since I was first thrown of the site.
I am definitely blinded out by now.

Aww crap! Aww crap! Aww crap! Aww crap!

Ronin Aww crap! Aww crap!

     
  4-Mar-18, 21:02   #38
  0 
jeffaboy 
Joined: Jan '14
Location: Netherlands
Age: 23 (M)
Posts: 1039
thats an unfortunate series of events right there Aww crap!

     
  4-Mar-18, 21:02   #39
  0 
Tony_MON7ANA 

Joined: Mar '14
Location: Japan
Age: 45 (M)
Posts: 8992
This is a freaking nightmare...

If a tournament is cancelled for technical reasons, the following refund policy will take effect:

b. If the tournament has started but registration for the tournament is still open (ie the tournament is still in the late registration period).
• Eliminated players at the time of cancellation will not be refunded their buy-in or entry fee.
• Players still in the tournament will be refunded their buy-in and entry fee.
• Any buy-ins (excluding entry fees) collected from players who have been eliminated from the tournament will be distributed on a percentage basis to the remaining players according to each remaining player's chip count.
• The tournament will only pay out funds which have been collected in buy-ins. Any guaranteed prize pool amount from the tournament will not be a relevant factor in calculating payouts.

c. If the tournament has started and the registration period for the tournament has closed:
• Eliminated players at the time of cancellation will not be refunded their buy-in or entry fee.
• Players still in the tournament will be refunded the amount that would have been awarded to the next player to be eliminated from the tournament. 50% of the remaining prize pool will be distributed equally between the remaining players, and 50% will be distributed on a percentage basis according to each player's chip count. The remaining players will also be refunded their entry fee.

d. In extraordinary circumstances where the quality of our service is severely degraded, such as may happen due to the occurrence of an Act of God, a terrorist attack, fire, or malicious DDoS attack, we reserve the right to cancel tournaments and refund players their buy-in and entry fee only for tournaments where the actual prize pools may be less than guaranteed prize pools. In such an event we will refund all players their buy-in and entry fee, e to the occurrence of an Act of God, a terrorist attack, fire, or malicious DDoS attack, we reserve the right to cancel tournaments and refund players their buy-in and entry fee only for tournaments where the actual prize pools may be less than guaranteed prize pools. In such an event we will refund all players their buy-in and entry fee, including those players who were eliminated at the time of cancellation.


Source: https://www.partypoker.com/games-fairness/cancellation.html

     
  4-Mar-18, 21:20   #40
  0 
RoninHarper 

Joined: Nov '12
Location: Canada
Age: 51 (M)
Posts: 4616
arrggggghhhhhh i am pissed offfff Aww crap! Aww crap! Aww crap! Aww crap! Aww crap! Aww crap!

     
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BankrollMob Forum » Poker Forum » KO Series #38-H: $1M Gtd (Championship Event) NL Holdem

 
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