Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 696
They give me a No deposit bonus,i clear this bonus and made 100€,then i want withdraw the 100€. Then they told me i must use the welcome bonus and i must deposit. 30€ with the 100% from the welcome bonus i must wagering 2400€ before i can withdraw anythink. You are right very scary,i never have see this Kind of a ND bonus before,complete b******t,they only fishing for people to get money.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
You have to be careful every time you take a bonus. Especially a no deposit one. You need to read all the rules carefully, and then ask live support, which most of the casino's have, for clarifications and for any small print that they dont mention in their terms. And again, never take a bonus when you have to gamble your own deposit.
Posted by watoba: They give me a No deposit bonus,i clear this bonus and made 100�,then i want withdraw the 100�. Then they told me i must use the welcome bonus and i must deposit.
This is how they get you tbh. If you cannot defer your first deposit bonus they anything you gather before that is up for grabs by the company since they will know on average how big your chances are to wager through your first depsit bonus after you did it with their NDB.
Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 696
Posted by Mober: You have to be careful every time you take a bonus. Especially a no deposit one. You need to read all the rules carefully, and then ask live support, which most of the casino's have, for clarifications and for any small print that they dont mention in their terms. And again, never take a bonus when you have to gamble your own deposit.
Yeah i know and the only information you can read 20€ ND and the 15 times wagering for the ND thats was all. No other information to read.I dont use offen the live chat,some times i get different information form different supporters on the same site.When i want know anything for important thinks i contact the support with E-Mail.
Posted by watoba: No other information to read.I dont use offen the live chat,some times i get different information form different supporters on the same site.When i want know anything for important thinks i contact the support with E-Mail.
Always (always!!!) ask the live chat or support about your options before accepting any kind of bonus, trust me I learned this in the hard way - just like you - many years ago.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
Email takes a while to get a reply. Plus, if there is misinformation between the staff members for a specific promotion that is running, email wont be any better. Live chat i think is better, plus you can either record your session, or have it sent via email, as a proof to what you have been told, in relation with the terms about the promotion in query.
Joined: May '09
Location: Croatia
Age: 39 (M)
Posts: 20492
But we have lot of examples where they say one thing at live chat and then when you make this terms,then they tell something else,that you need to do another!especially with deposits and how many times you need to wager that amount!
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
This is happening with small new casinos mostly. You wont find such phenomenon, in the well known established ones. You dont even ask for additional info in live chat there. Whatever they write down in the promotion terms, is like a law. It all comes to the site at the end, that you choose to play.
