Joined: Oct '08
Location: United Kingdom
Age: 55 (M)
Posts: 86
I have a contact at Virgin and believe there's a better chance of working something out if we put things forward 'en masse'. So, put your details down - there more people, the better the chance - and nothing to lose..Let's see what we can do.
Joined: Jun '08
Location: Italy
Age: 41 (M)
Posts: 411
I can't type my address in the empty fields so i can't make the request.... how did you do guys? i see the empty fields in grey and i can only write my telephone number because the field is white and not grey as the others
Joined: Dec '07
Location: Denmark
Age: 40 (M)
Posts: 2644
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Posted by GamblinDemon: I can't type my address in the empty fields so i can't make the request.... how did you do guys? i see the empty fields in grey and i can only write my telephone number because the field is white and not grey as the others
You have to go under the deposit tab, I think it's an error in their formula.
Joined: Oct '08
Location: United Kingdom
Age: 55 (M)
Posts: 86
Final word from Virgin: If your account was rejected due to not tracking - it's down to Bankroll Mob. Bankroll 'ok'd' a "list" of players with Virgin, Virgin then gave the accounts to the people on that list. Not on the list = no bonus, but it's not down to Virgin - the problem stems from Bankroll not adding you to the list because your application wasn't 'tracked' by them when you clicked on the banner to download the software.
IMO a far better method is to have you input your User name at Bankroll when you request the offer - that woud have avoided this and is soooooo easy....stupid not too - they do it for some of the other offers here I notice so why not all? (not that you can get most of them anymore)
------------ SO for future Bankrolls I suggest we ask Bankroll for a more reliable method for applying such as suggested above - after all for each site you sign up for and don't get the bonus, that's asite you will never get a no deposit bonus for - and there are other forums out there with similar offers so it's actually a double whammy
Edited by ChitStripper (27 December 2008 @ 19:29 GMT)
Joined: Mar '08
Location: United Kingdom
Age: 44 (M)
Posts: 6714
Not gone for it as yet, how do we make sure its tracked. Does anyone know if all the problems have been sorted yet, or is it an excuse from vergin, so they can pick and choose?
Joined: Dec '08
Location: Sweden
Age: 35 (M)
Posts: 8
Mine was rejected due to not havefilled out adress etc. didnt do that cause the fields was "grey"...solved it now tho and hope i can get my bonus now...
Joined: Jul '08
Location: France
Age: 35 (M)
Posts: 2
I sent e-mails to both BRM and Virgin Poker to ask for my personal details, and there are exactly the same!! i opened live chat sessions with both websites to tell them and they are resolving the problem... Hope to get the bonus, i'll tell you...
Joined: Jan '08
Location: Canada
Age: 36 (M)
Posts: 2698
B1gfoot, I think it might be internet browser, make sure you use Interent Explorer and delete cookies before you sign up. I used Mozilla, I think maybe that's why.
Tiniflo , PianoPlayer, did you use mozilla when you signed up for Virign No Deposit?
Joined: Oct '08
Location: United Kingdom
Age: 55 (M)
Posts: 86
I agree with Gene. It's most probably a cookie problem (actually I think it's nuts....)..so in future.delete ALL cookies. I used Firefox as well.....anyone use Internet explorer and have the not tracked prolem?.
Let us know how it goes PianoPlayer...I got a definite NO from Virgin regardless of the conditions that caused the prolem, other than entering of incorrect details which they should sort out.
and yes i used the firefox browser with out deleting my cookies.... Its more than lightly the root of the problem. but i anyone works out a solution then please post it.. I look forward to hearing a success story
