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  9-May-19, 15:03   #1
shady buisness of GG poker 0 
StheP 

Joined: Oct '14
Location: Serbia
Age: 29 (M)
Posts: 4328
on sunday I was grinding on GG poker... regged in 10-15 tournies and 4 of my tournies started... it was lagging like hell and few of my tables started loading and doesnt want to load... so I was sitting out...I unreg from rest tournies and played those 4... I build up stack and got ticket locked in one sat (9 out of ticket), was 1/8 in some small tournie (around 18 players regged 2 places paid) early double up in bounty tournie and one other sat... and it was uplayable... i tried to reopen and it wouldnt open site... my internet connection was fine, I was watching twitch on my other monitor.... and still couldnt log in... tried switching internet on my hotspot from mobile and still GG poker wasnt opening... evrything else worked.... and I couldnt log in for 45min... after that I was busted in all tournies exept that small one where I was 1/8... i was 3/5 with other 2 players having huge stacks.... bubbled sat for that ticket that I got locked, and other sat I didnt even play 2 hands... I send them 5 mails, and after that I recived answer... I explain them my situation and they tried to blame my internet... its just bullsht if my internet was not working... how could I watch twitch... or how does that my other internet connection isnt working (hotspot from phone)... and it ended on that....I was phucked up and they refuse to look into situation or anything... And now what I am supposed to do... I will probably switch to other skin...

     
  9-May-19, 16:20   #2
  0 
CALICUL 
Joined: Jan '14
Location: Romania
Age: 40 (M)
Posts: 4336
I received unsatisfactory answers several times in Pokerstars, 888 Poker, Full Tilt and Netbet. If you do not have the option to talk with they by phone or live, you will not be satisfied of their answers. They will always find it a poor explanations.

     
  9-May-19, 19:26   #3
  0 
dule-vu 

Joined: May '09
Location: Croatia
Age: 34 (M)
Posts: 7737
I dont have account at gg poker and dont even know anything about them,but when I read your post,this isnt normal situation!I must say this is very strange thats happening with your account,but at least they could give some normal answer to you!that why I like to deposit and play only on biggest sites and that you know what you get from them!
hope that you will solve this with them!good luck!

     
  10-May-19, 07:43   #4
  0 
StheP 

Joined: Oct '14
Location: Serbia
Age: 29 (M)
Posts: 4328
doubt it dule... last answer I recived was in monday... and I doubt they have anything to say more...

     
  10-May-19, 08:26   #5
  0 
vsemoje 
Joined: Feb '13
Location: Slovenia
Age: 37 (M)
Posts: 553
no poker room would ever pay back when something like this happens.

     
  10-May-19, 09:26   #6
  0 
StheP 

Joined: Oct '14
Location: Serbia
Age: 29 (M)
Posts: 4328
vsemoje it was their fault... their servers malfunction... it was their fault I couldnt load their software...I have gaming laptop... realy fast and stable internet...their servers crushed on me... so its their fault...

     
  10-May-19, 10:11   #7
  +1 
vsemoje 
Joined: Feb '13
Location: Slovenia
Age: 37 (M)
Posts: 553
i understand its their fault but they will never admit. and no poker room would. so just go on

     
  10-May-19, 10:40   #8
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 6203
I have an account in this poker room but of course I don’t like it from the same series as you still have two poker Roma the same software that takes up a lot of processor memory. As a result, it’s quite difficult for me to play because we’re a weak processor. on the other I am still going to But I postpone and save for later the main thing that my favorite poker rooms 888 poker and PartyPoker work for me.

     
  10-May-19, 19:28   #9
  0 
dule-vu 

Joined: May '09
Location: Croatia
Age: 34 (M)
Posts: 7737
its up to you now to decide what to do,to take money from this site and to play somewhere else or to stay at their site and to try to play poker any maybe to solve this problem!for this isnt good move from them and if some other players have problems like this,this will affect on their business!

     
  11-May-19, 13:12   #10
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 6203
888 poker software had a problem recently ... Ok, everything has been fixed ... everything is working fine at the moment ... so if there are any problems with this poker client, I think that they will be eliminated soon .... and there will be again the normal work of a poker client .... a little patience and everything will be fine

     
  11-May-19, 16:33   #11
  0 
CALICUL 
Joined: Jan '14
Location: Romania
Age: 40 (M)
Posts: 4336
We are not allowed to complain about unsatisfactory responses of poker room moderators because we get votes with minus in BRM. I really do not understand this. If i want to find an answer in GG poker or another room and do not receive a satisfactory response but i complain about this i'm penalized. Angry It's not fair.

     
  11-May-19, 18:14   #12
  +1 
StheP 

Joined: Oct '14
Location: Serbia
Age: 29 (M)
Posts: 4328
Posted by CALICUL:
We are not allowed to complain about unsatisfactory responses of poker room moderators because we get votes with minus in BRM. I really do not understand this. If i want to find an answer in GG poker or another room and do not receive a satisfactory response but i complain about this i'm penalized. Angry It's not fair.

dont know who gived you downvote, I just gived you upvote to remove it Blink

     
  12-May-19, 13:10   #13
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 6203
It seems to me that the special role of the pros and cons of the messages do not have much importance ... I have about the same time about the same balance of negative and positive messages ... it doesn’t affect my position on the BRM website .... Although it is possible - for this, I do not get points when writing new posts ... maybe

     
  12-May-19, 16:57   #14
  0 
CALICUL 
Joined: Jan '14
Location: Romania
Age: 40 (M)
Posts: 4336
Thanks a lot because you offered me your vote. A few days ago they asked me for personal data and i send my identification card. I have not received an answer and i asked. They said they did not receive anything and i send again. I 'm waiting now for answer.

     
  23-May-19, 13:56   #15
  0 
thejonas2 
Joined: May '19
Location: Venezuela, Bolivarian Republic of
Age: 19 (F)
Posts: 11
its up to you now to decide what to do,to take money from this site and to play somewhere else or to stay at their site and to try to play poker any maybe to solve this problem!for this isnt good move from them and if some other players have problems like this,this will affect on their business!



     
  26-May-19, 23:20   #16
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 35 (M)
Posts: 6678
Posted by StheP:
vsemoje it was their fault... their servers malfunction... it was their fault I couldnt load their software...I have gaming laptop... realy fast and stable internet...their servers crushed on me... so its their fault...

What about the other players, how come they did not busted out like you did?
I believe your story, but whenever there's a server meltdown the traffic dips so did you see less players in the room after you logged back?

     
  27-May-19, 05:00   #17
  0 
TheIrish77 
Joined: Feb '13
Location: Canada
Age: 41 (M)
Posts: 1204
Posted by StheP:
on sunday I was grinding on GG poker... regged in 10-15 tournies and 4 of my tournies started... it was lagging like hell and few of my tables started loading and doesnt want to load... so I was sitting out...I unreg from rest tournies and played those 4... I build up stack and got ticket locked in one sat (9 out of ticket), was 1/8 in some small tournie (around 18 players regged 2 places paid) early double up in bounty tournie and one other sat... and it was uplayable... i tried to reopen and it wouldnt open site... my internet connection was fine, I was watching twitch on my other monitor.... and still couldnt log in... tried switching internet on my hotspot from mobile and still GG poker wasnt opening... evrything else worked.... and I couldnt log in for 45min... after that I was busted in all tournies exept that small one where I was 1/8... i was 3/5 with other 2 players having huge stacks.... bubbled sat for that ticket that I got locked, and other sat I didnt even play 2 hands... I send them 5 mails, and after that I recived answer... I explain them my situation and they tried to blame my internet... its just bullsht if my internet was not working... how could I watch twitch... or how does that my other internet connection isnt working (hotspot from phone)... and it ended on that....I was phucked up and they refuse to look into situation or anything... And now what I am supposed to do... I will probably switch to other skin...


Dman buddy sounds so frustrating. Something we use to deal with back in what like 2005? Lol. I see various twitch streamers playing on GG Poker. Buelhero comes to mind i think. He's always crushing on that site form what i can remember. Stay with the main sites mate. Too many glitchy programs out there.

     
  27-May-19, 07:45   #18
  0 
Nightkid 
Joined: Apr '17
Location: Argentina
Age: 32 (M)
Posts: 381
The truth to me happened something similar once in pokerstars, but many times they do the big eye and wash their hands ... the truth pisses off a lot that things like this happen and in a pit to make you see that the fault is yours and not them but good not always but sometimes they do that Angry Angry Angry

     
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