Joined: May '08
Location: Belgium
Age: 36 (M)
Posts: 112
I was playing a tournament at ab and I was playing a nice tournament and I was the big stack and raised with K 10 and got 2 callers, flop comes K 10 2, I was in middle position, first player bets pot size, I raise him 4 times because I was scared of a draw and the late position dude just calls and so does the first better
Turn comes a J, a scary card for me, the one in early position goes all in, I call and the other guy goes all in, early position no problem for my stack but the other guy was but I had to call, the first all in guy shows J 10, but the other idiot who called a reraise with some stupid draw got it offcourse, he shows me A Q, I immediatly called him a donk, even before the river came and on the river, what a lovely card, the KKKKKKKK
Because he played so bad calling such a big raise with just that one draw I laughed at his face for being so stupid and getting what he deserved
but
the next hand I get 4 8 and suddenly it all froze, cant do anything so I try to log back in but it didn't let me saying some1 else is using my ID (see screenshot) after some painfull minutes and a lot of tries I was back logged in...
but GONE in the tournament.. ELIMINATED !!!!
seriously wtf, did my account just got hacked by that one guy? I hope not I immediatly contacted live support, they gave me no answer what so ever
Welcome! An online representative will be with you shortly. You are number 1 in the queue. Your wait time will be approximately 0 minute(s) and 8 seconds. Thank you for waiting. Chat InformationYou are now chatting with 'Dinis' Dinis: Welcome to Registration Help, how may I assist you? Jaskosss: Hi Jaskosss: just a few moment ago my account was locked and it said we are unable to log in with this ID because someone else is using this ID currently Jaskosss: wtf is going on??? Dinis: May I have your email address please? Jaskosss: ********@***.*** Dinis: Please hold while we review your account information. Jaskosss: I have a screenshot if you want the details of the problem Dinis: We do apologize for any delay, we are still reviewing your account records on file. Jaskosss: ok np, take your time, I just want it to be solved Dinis: Thank you for your cooperation. When was the last time you logged into your account? Jaskosss: I was playing a tournament as we speak Jaskosss: and it got disconnected Jaskosss: and I wanted to log back in and it didnt let me Jaskosss: and after a couple of tries it did but I tried to pick up the tournament again but it says I am not playing it Jaskosss: hello? Jaskosss: are you still there? Dinis: Yes I am. Sorry for the delay. I was confirming your case with our tech team. Jaskosss: and? Dinis: Please, in order to take care of your concern, please send an email to [email protected]. Dinis: It was a pleasure assisting you, we will be looking forward for your email. Chat InformationChat session has been terminated by the site operator.
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
A qualified guess would be that you lost connection to their server. Either because of local Internet issues or software issues, or just the connection to their servers. So in theory you were still logged in so you could not login again. Usually stuff like this fixed itself in a matter of minutes.
Joined: Aug '08
Location: Australia
Age: 50 (M)
Posts: 1418
online support are as usefull as tits on a bull in situations like this, they have been having a few problems over at absolute poker lately, i hope it all works out for the best.
Joined: May '08
Location: Canada
Age: 48 (M)
Posts: 1017
hey there guys thats happened to me a few times there, while i was playing a cash game, i coild not log in for 10 mins by then my cash was -5.00$ it was nuts the next day closed my account never got my $5 back never got a reponse at all but that was last year.........never again there..........
Joined: Mar '08
Location: Denmark
Age: 37 (M)
Posts: 134
sounds pretty strange , only thing i can think off is like administrator said that you lost connection and the server still thinks your logged ind and it takes a few minuttes to figure it out and log out out .
But how you lost the tournament? im guessing your had a nice stack since you just won a 3 way all in right? so there is no chance you could have been blinded/antet out?
Joined: Jan '08
Location: Croatia
Age: 47 (M)
Posts: 1308
Posted by Jaskosss: why was I eliminated in the tournament then? still waiting for a reply, contacted live support again but they said they have passed it trough
That is the true question, if you already had big stack and won big hand prior to disconnection i cant see a way you get out of the tourney that easy. As admin said there is timeout for your connection which could be the reason why you could not log in for few minutes but most of the poker rooms have this timeout period very short or log out immediately after one loses connection with their server, to prevent hacking and to enable players to log in as soon as possible. I am also interested in this so don`t forget that when you get your answers.
Joined: May '08
Location: Belgium
Age: 36 (M)
Posts: 112
haha it has been one day and they have clearly not even looked at it, this is really b******t but I am still being friendly towards them because I want a solution for all this
Chat InformationWelcome! An online representative will be with you shortly. You are number 1 in the queue. Your wait time will be approximately 0 minute(s) and 12 seconds. Thank you for waiting. Chat InformationYou are now chatting with 'Oswald' Oswald: Welcome to Registration Help, how may I assist you? Jaskosss: oswald Jaskosss: I had a problem yday, I was playing a tournament and suddenly it all froze and I could not log back in etc, explained it all to dinis and she said I needed to send an email to you guys but still no response from your side Jaskosss: can you please tell me what is going on? Oswald: I see, in this case you really have to talk with our tournament department. The are the one who handles these type of issues. However since you reported this yesterday I can put a notation on the account for you. Please send us an e-mail to [email protected] again. And we will escalate it for you. Jaskosss: ok, please take care of this, I am still waiting for any news on this matter Jaskosss: I've send the email now Oswald: Thank you for your patients. Oswald: I have already made the notations. Oswald: It has been a pleasure assisting you. Enjoy the tables!
Joined: Jan '08
Location: Croatia
Age: 47 (M)
Posts: 1308
Keep your conversations with support polite so they don`t get some lame excuse and close your account or something like that. Polite but resolute and don`t let them push you around from department to department too long. Also make back up of entire history and installation folder if you haven`t done that already, to have record of program activity logs and stuff.
Joined: Nov '08
Location: United Kingdom
Age: 47 (M)
Posts: 2194
strange for sure i havent had the plesure of Absolute yet ...i hope this dont happen to me .......... as for you Jaskosss you gotta get to the bottom of it .. peace
------------ oddly enougth ive just remembered a similar thing happened to me on Pitballpoker but every one went off and thay just refunded the entry fee...
