Joined: Nov '10
Location: Finland
Age: 32 (M)
Posts: 6
Have anyone else had the same problem that you get email from bankrollmob where they say your no deposit $10 will be Credited to your kkpoker account within few hours and you have not get it? It have been now like 36hrs after that email and i still havent recieved my no deposit bonus.
Be patient Mate! The summer is raging!! I think The BRM Crew is having a well deserved rest! But you can also read this informations in the support section!
"Due to holidays until 01 August 2022, support e-mails, member sign-up, bonus requests, cashouts & pay-outs will be delayed/postponed until then. /BRM CREW"
"We are sorry for any inconvenience this may cause you!" That is probably why you haven't got your bonus yet!
Joined: Jan '14
Location: Romania
Age: 44 (M)
Posts: 13303
it means that they have a problem and they have not solved, because they are busy with other things. I think their professionalism is to blame and players who have had these problems should tell them about it, to fix the error.