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Posted by umarplus:
i dont think it is too uncommon a poker room restricts the cashout-ability of your account in general when you accept free money there.


I agree. It's very common that if you have bonus money in your account, there's some kind of cashout restrictions - also if you feel it's your own money trying to cashout. I suppose this is also to prevent certain users exploiting offers like "deposit and get to play in this freeroll", where they would deposit, play the freeroll, then cashout again.

We would love for all our members to make money playing poker, but we also cannot run a business with free money if people doesn't play Smile

     
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JoeChappy

This is the final T&C in the banroll info

In order to cash out the player must make a Real Money deposit and have earned more than 450 POP points in 30 days

Please supply your Action Poker username?

As the site I run commits fraud I assume you will no longer want to play on the site?

If this is the case i will remove the $40 bonus money as you say it is untouched, and i will then pay out the $28 to you today and close the account.

Thanks

Shaun

Posted by JoeChappy:
I have to repeat myself here: I NEVER TOUCHED THE $ 40 RECEIVED FROM BANKROLLMOB!! They are still there.

I added my own $ 25.- and these I want to cash out. It is clear, when you blow the $ 40, then deposit own money, the site fills up the bonus again and you have to go through the bonus requirements.

And for MrMan: In the T and C there is nowhere mentioned that you have to make 450 POP in order to CASH ANYTHING OUT. It is all about the bonus which I DO NOT WANT TO CASH OUT!!


     
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I receive the. Bonus in action poker, release the bônus, and cashout no major probs.

I even close the account to open another in pay no rake and 0 probs.

I only would like a software improvement for a confortable multi tabling but is a serius site.

     
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kevinnivek

We will have a mutli table option real soon we are a few weeks away from mini view unlimited tables.

Shaun

Posted by kevinnivek:
I receive the. Bonus in action poker, release the b?, and cashout no major probs.

I even close the account to open another in pay no rake and 0 probs.

I only would like a software improvement for a confortable multi tabling but is a serius site.


     
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Action Poker username is: JoeChappy1


     
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Please request a $28 payout and it will be paid out today.

I will then remove the $40 from the account.

Shaun



Posted by JoeChappy:
Action Poker username is: JoeChappy1



     
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Posted by ACTIONPOKER:
JoeChappy

This is the final T&C in the banroll info

In order to cash out the player must make a Real Money deposit and have earned more than 450 POP points in 30 days

Please supply your Action Poker username?

As the site I run commits fraud I assume you will no longer want to play on the site?

If this is the case i will remove the $40 bonus money as you say it is untouched, and i will then pay out the $28 to you today and close the account.

Thanks

Shaun

Posted by JoeChappy:
I have to repeat myself here: I NEVER TOUCHED THE $ 40 RECEIVED FROM BANKROLLMOB!! They are still there.

I added my own $ 25.- and these I want to cash out. It is clear, when you blow the $ 40, then deposit own money, the site fills up the bonus again and you have to go through the bonus requirements.

And for MrMan: In the T and C there is nowhere mentioned that you have to make 450 POP in order to CASH ANYTHING OUT. It is all about the bonus which I DO NOT WANT TO CASH OUT!!



I think the confusion lies in the fact that those terms and condition APPEAR to refer to cashing out the $40 free money placed in the account.

It does not mention anything about ALL future deposits and wins which are mide over and above the $40.

If I were to take the $40 bonus then deposit $200 and turn that into $1000 I cannot then withdraw the $1000 until I have cleared 450 POP points. OK its in the terms and conditions, but its not clear that the 450 must be gained for ALL monies, not just the $40 free money.

The allegation that it is fraud is completely unfounded and wrong. However the terms and conditions are misleading and are such that they portray you have to earn 450 POP to withdraw the $40 free money. This isnt the case. If you deposit over and above the $40 and win you still cannot touch that money.

Perhaps a clearer statement saying that if you take the $40 no deposit bonus then you cannot cash out AT ALL until you have cleared 450 POP points.

In short, he is wrong for making a false allegation, but likewise your company is at fault for not making the T+Cs clearer.

Sites like yours claim the moneys are a NO DEPOSIT BONUS when in fact this is incorrect because unless you make a deposit you cannot do anything with the money. No matter how many POP points you gain. You can turn the $40 into $1 million but unless you make a deposit that money is worthless, thus you could argue its not a no deposit bonus at all. Its simply a chance to build up a bankroll BEFORE you do make a deposit.

Edited by fcumred (18 March 2009 @ 18:17 GMT)


     
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Well the thing is that someone paid you that 40 $ and no matter what if you just let them sit that someone has lost 40 $, so if you don't want to play through your bonus on the site that you requested your no deposit bonus you shouldn't deposit on said site, pretty obvious to me, but I do think like Shaun and Action Poker just proved that any site would be more than helpfull in making you satisfied if you just approach them nice and calm and ask why you can't cash out, instead if immediatly accusing people of this and that.

     
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Very happy to hear that,

you will see me there, thats a promisse.




Posted by ACTIONPOKER:
kevinnivek

We will have a mutli table option real soon we are a few weeks away from mini view unlimited tables.

Shaun

Posted by kevinnivek:
I receive the. Bonus in action poker, release the b?, and cashout no major probs.

I even close the account to open another in pay no rake and 0 probs.

I only would like a software improvement for a confortable multi tabling but is a serius site.



     
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To fcumred: Sorry, I have to disagree.

If you state, that this or that has to happen, then you have to stick to it. If you do NOT STATE, that the 450 POP are necessary to take ANY CASH OUT, then you can not apply this rule. ONLY WHAT IS WRITTEN DOWN COUNTS.

And if it is not in writing, do not apply it.

It is that easy.

     
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JoeChappy

You cash will eb actiond today and the bonus money will be removed from you account, I hope that you no longer feel my site commits fraud.

Shaun


Posted by JoeChappy:
To fcumred: Sorry, I have to disagree.

If you state, that this or that has to happen, then you have to stick to it. If you do NOT STATE, that the 450 POP are necessary to take ANY CASH OUT, then you can not apply this rule. ONLY WHAT IS WRITTEN DOWN COUNTS.

And if it is not in writing, do not apply it.

It is that easy.


     
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that was a owngoal fcumred.
450pop is easy to earn...what was your purpose on depositing $30 and cashout again within hours Confused guess that what admin mentioned ?


     
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T3ddyKGB

The reason fo rteh deposit is easy to understand he want to play the private $1k tourney, he won $3 and then wanted to cash the $3 out plus his $25 which I have allowed to do, i have also now removed the bonus funds from the account, what would have made more sense is to work the bonus grind to 450 pop and cash out a load more money.

Anyway what can you do.

Shaun


Posted by T3ddyKGB:
that was a owngoal fcumred.
450pop is easy to earn...what was your purpose on depositing $30 and cashout again within hours Confused guess that what admin mentioned ?



     
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Let me get this straight - and no offence intended to the user - he gave up his $40 in order to get $28, so he actually lost $12 doing it? I think I would have played for the 450 pop instead if it was me Smile

     
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Admin

NO it is worse than that....


1. He got his free cash

2. He then saw an email about the $1k tourney

3. Made a deposit of $25 to player - did not even spend $1 playing poker

4. He won a whole $3 in teh tourney

5. He then wanted to cash out his deposit and his $3 winnings

6. Did not use 1 cent of the free money


Shaun

Posted by Administrator:
Let me get this straight - and no offence intended to the user - he gave up his $40 in order to get $28, so he actually lost $12 doing it? I think I would have played for the 450 pop instead if it was me Smile


     
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they give u freemoney of course there going to put restrictions on you i cleared both bonuses 50 and 50 and have a bankroll of 500 usd that is in one day if u cannot clear 450pp there is something wrong with u i suggest u play 50/1 nl holdem or pot limit till u earn the required points good luck

     
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Hi I cant create acc at action poker, whan im entering text from image into the box there is "error. Please enter the text that you see in the image into the box on the right
Plz help

     
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A bit off the topic here, but since it was mentioned..
I have been trying to figure out for a long time now how to open tables in mini view... Tongue

Thanks for the news Shaun!

And to comment on the topic too.. Whatever the issue is.. to go and accuse any room of fraud without any grounds is just plain STUPID. Too bad he got his account closed.. I bet he would've been a real money making machine at the tables. Blink

     
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Posted by paledos:
Too bad he got his account closed.. I bet he would've been a real money making machine at the tables. Blink


you miss the fact he won 3 $ in a freeroll. Blink obviously we have a shark here...

     
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Posted by umarplus:
Posted by paledos:
Too bad he got his account closed.. I bet he would've been a real money making machine at the tables. Blink


you miss the fact he won 3 $ in a freeroll. Blink obviously we have a shark here...


Oops. You're right. Sorry my bad Cool

     
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