Joined: Aug '09
Location: Sweden
Age: 34 (M)
Posts: 23
What has cookies to do about a bonus request when you fill in a bonus code as proof? It's only through bwin, I think that deleting cookies was important.
Joined: Aug '09
Location: Sweden
Age: 34 (M)
Posts: 23
That's the reason then. I always go to the poker sites homepage and download it from there, because I get a virus warning when downloading anything with iPoker with NOD32. But I didn't have this problem with any other site so why now?
But still it shouldn't be necessary to download through BRM because the client isn't modified and there's no warning deleting cookies before signing up etc.
NOTE:
Signup instructions for: Mansion Poker CLICK HERE to download Mansion Poker software directly (recommended) or click here to visit Mansion Poker's website and download from there.
Joined: May '09
Location: Denmark
Age: 37 (M)
Posts: 191
Well - Try and contact BRM support for an axact answer. When I signed up for Mansion I deleted my cookies, but like you I have also signed up at other sites without a cookie clearing.
So maybe you are right and the problem is of a completely different character.
If another account have ever been registered on your computer on Mansion that might be the problem. Or even if someone (a friend) have logged in on Mansion from your computer.
But like I said: try and contact BRM support. They usually respond within three days.
Joined: Aug '09
Location: Sweden
Age: 34 (M)
Posts: 23
haha, I sent an e-mail to Mansion Poker and now I got a response in German and I'm from Sweden.
The response I got was that I should close and re-open a new account on Mansion Poker.. but what will change? I will do it the same way I did before...
Support froze my account and told me to request again, I hope it's ok with BRM too