Softswiss, an award-winning online casino and sports betting software provider, has won four categories at the European iGaming Excellence Awards 2024.
Held in Warsaw, the capital and largest city of Poland, the EiGE Awards brought together iGaming professionals across the region.
Softswiss gained recognition in four categories:
Best Customer Service
Softswiss puts the player first in all the things they do, highlighting their dedication to responsible gambling practices. With a strong focus on delivering the best player experience, a robust fraud protection, and an 83% customer satisfaction rating, Softswiss Managed Services was recognized as the Best Customer Service at the EiGE Awards for the second consecutive year.
Innovation in iGaming Technology
Softswiss scored a win in the Innovation in iGaming Technology category, thanks to its variety of inventive features, including unique Sportsbook bonuses, a risk-scoring tool aligned with responsible gaming practices, and prime network jackpot campaigns, which all ensure players' engagement and safety. In a recent network jackpot campaign, the average Bet Sum increased by up to 150% within 7 days of winning a jackpot.
iGaming Leader of the Year
The company's achievements and prestigious wins would not be possible without the strong commitment and vision of its founder, Ivan Montik, who was named iGaming Leader of the Year.
In its anniversary year, Softswiss entered new markets and niches in online entertainment via partnerships and acquisitions, hired F1 star Rubens Barrichello as Non-Executive Director in LatAm, and became the company providing the richest game portfolio in the industry.
iGaming Influencer of the Year
Valentina Bagniya, Chief Marketing Officer at SOFTSWISS, was crowned the iGaming Influencer of the Year for setting new trends in iGaming marketing.
Valentina revolutionized the traditional approach to marketing in iGaming with in-depth industry reports and award-winning marketing campaigns. Her dedication and professionalism led to Softswiss being recognized as the Brand Idol of the Year in 2023. Under her leadership, the company has taken the top spot in media for over three consecutive years, and its brand awareness has grown five times.
Valentina said, "Every single win or milestone reflects the harmonised work of the talented team and wise leaders. These accolades are our mutual triumph. I want to express my heartfelt gratitude to the industry experts who voted for our company and to SOFTSWISS professionals whose hard work made these achievements possible. This industry recognition will definitely fuel our inspiration to change iGaming for the better."
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Source: https://www.softswiss.com/news/softswiss-eige-awards-2024/
