I registred in ultimatebet and fulltiltpoker using your bonus codes 12 day ago but i havent recieved bonus... I wrote in support a few day and yesterday ago but you didnt answer.
Joined: Feb '08
Location: Australia
Age: 41 (M)
Posts: 312
Write an email to support or try using the online chat service, im sure that something will be done in order for you to recieve yourbonus or clarification will be provided into what is the problem.
Joined: Jan '08
Location: Brazil
Age: 46 (M)
Posts: 1788
Posted by parazzit: I wrote in support a few day and yesterday ago but you didnt answer.
Hello there parazzit, welcome to the BankrollMob forum! In regards to your delay, I suggest that you wait a little while longer. Don´t worry, BRM support will contact you ASAP.
For now, while you wait, tell us a bit about yourself... how did you start playing poker?
Just: Thank you for contacting us! We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day.
Joined: Jan '08
Location: Brazil
Age: 46 (M)
Posts: 1788
Parazzit, please be kind to have more patience. At times, some bonuses take longer for some people strictly because of security measures; anti-fraud precautions, especially Ultimate Bet.
I´m sure that if you are eligible for the bonuses you have requested, all will be solved and you WILL receive them. Best of luck to you.
Sorry for my bad English. I saw world poker champ on tv an decided to try. At first i played with my friend. After that i tryed to play online in russin pokeroom redstarpoker and in partypoker and won some money. Now I want to play in other rooms and to find the best.
------------ Sorry. I dont see your reply. Thank you!
