Joined: Aug '07
Location: Malta
Age: 43 (M)
Posts: 8351
Since you claim it's a scam, then I suppose I don't mind if I paste the chat you had with out livechat about half an hour ago:
Marcus: Hello ADRIAN: Hi ADRIAN: what is the problem with my gift? ADRIAN: i've waited one week and nothing ADRIAN: not even the status changed Marcus: It is still processing. Please be patient and it will come ADRIAN: when? ADRIAN: it will come Marcus: I cant say, i am not the one processing the gifts ADRIAN: u cant say anything..ok Marcus: No sorry
Joined: Aug '07
Location: Malta
Age: 43 (M)
Posts: 8351
It tells you to WAIT for your request to be processed. If you don't have patience, then you are most likely to fail at poker, so I would suggest you practice that
i have been paid out these, they all took a long time to pay out though, it could be best for BRM to put a note next to the gift options that state that processing time is 10 -14 working days as opposed to everything else
I sometimes can't wait to receive a cash out or gift ... as I think it's not being processing but after a live chat and a confirmation that it's being processing, I will indeed wait patiently because I know that it's being processing. So be patient mate. Thanks.
