Joined: Aug '07
Location: Malta
Age: 43 (M)
Posts: 8352
Your request was rejected - you need to send an email to us using the contact form under "support", if you want the request processed again under a new accountname.
Joined: Aug '07
Location: Malta
Age: 43 (M)
Posts: 8352
nirshb, listen to me. It is NOT gonna go ANY faster by asking your questions several places to several people - if any, it will only make it take even LONGER for you, as we have to process the same questions over and over. You also talked with our livesupport girl, I was informed, at least 2 times.
So for the last time: It takes 2-4 weekdays to process the request. You can view your request status online at your Mob Account.
And no, I can't do anything about your full tilt request. It was initially rejected by full tilt poker, so we need payment team to investigate why and to find out if it was only because you wrote wrong accountname or if full tilt found you in their system under a different name with another account.