888poker has returned a record $287,292 worth of refunds to its players throughout 2022, having recovered the funds from other accounts that were found to have violated the group's fair gaming policy.
The company stated it has continued making progress in tackling the issue concerning bots and real time advisor (RTA), the use of software programming to create unfair advantages on actual players.
Furthermore, 888poker detected players who colluded with each other for unfair advantage, and their data shows that throughout 2022, the group refunded a total of 6,801 players, which averages $42 per player. The number represents a 32% increase compared to the previous year in the number of detections.
The group mentioned their progress was helped by the increased investment in improving its detection capabilities, which displays its greater efforts to ensure a "safe, fair and enjoyable poker experience for all players."
Matan Krakow, 888poker Head of Poker Offering, commented:
"At 888poker, we take the issue of game integrity very seriously. This year, as a result of our continued investments in technology, cooperation of our players and hard work of our teams, we have increased the detection rate of bot accounts, RTA and collusion to give back almost $290,000 to players. In the year ahead, we will continue to focus on this area to ensure that customers have a fair, safe and entertaining experience when they play with 888poker."
Source: https://www.gamblinginsider.com/news/20310/888poker-returned-287292-of-refunds-to-players-in-2022
