Joined: Jan '08
Location: Croatia
Age: 47 (M)
Posts: 1308
Scammers are using fake site and fake emails from support ill post link i dont have the time but i think i saw it on moneybookers site. DO NOT IN ANY SITUATION USE LINK FROM EMAIL TO ENTER YOUR DATA IF YOU DID CONTACT MONEYBOOKERS SUPPORT AS SOON AS YOU READ THIS.
Actually i didnot found anything on moneybookers, ive read it first at one of "not supported" poker rooms newsletter. But i typed in the google following and it poped up:
moneybookers account locked fake email
there are variations of fake emails but concept is the same they send you the link which is to fake moneybookers login page and then it redirects you to real moneybookers after you typed in your account password and email. When you come to moneybookers login page some error occures, i think its not the rule forgot it, because they cannot enter automatically your data so you do it again and look it is unlocked. Oh yes they cannot enter code which is randomly created.
Joined: Jan '08
Location: Canada
Age: 38 (M)
Posts: 1354
this is great i jus created my moneybookers account and i was worried about that lol when did that happend i created my account not to long ago like mayb a week or two ago :S
Joined: Dec '07
Location: Slovakia
Age: 37 (M)
Posts: 824
Posted by UNderestimate: Hey i have a question, has anyone had their Moneybookers account locked? and if what did u do? If you send mail to the support, how long did it take??
It take pretty long to get help in this situations but if you have locked account its good to send your ID card copy and bill from bank to their support and it worked in my case at least
Joined: Jan '08
Location: Canada
Age: 38 (M)
Posts: 1354
oh well then it seems that i SHOULD be safe then lol well at least i hope i am anyways lol i really dont want to go thru all that hassle with all that stuff :S so wish me luck
Joined: Jan '08
Location: Croatia
Age: 35 (M)
Posts: 187
I had recently locked account. Year ago, my friend and i made 2 account(mine and his) from the samo computer. Didn't know it forbiden. Use it a little. One year after(now) i wanted to log in but he was locked. I sent them an e-mail, and they request Id, proof of adress, credit card photo. So i sent them that, and now everything is ok. They usualy answer next day in the morning.
Joined: Oct '07
Location: Philippines
Age: 41 (M)
Posts: 1443
So one way of locking your Moneybookers account is by visiting some non-trusted sites directing you to MB then they lock it. sounds to me that their security protocol is working just fine and I like that.
Joined: Jan '08
Location: Croatia
Age: 47 (M)
Posts: 1308
Posted by Im2good4u: So one way of locking your Moneybookers account is by visiting some non-trusted sites directing you to MB then they lock it. sounds to me that their security protocol is working just fine and I like that.
No, some phishing scammers send random emails that says "Your account has been locked" and then provides you with the link which leads to phishing site that looks like original moneybookers site. There you enter your confidential data afterwards it redirects you to original moneybookers site trying to enter that data you just typed.
Nothing is wrong about Moneybookers its just that people get screwed because they are naive. Moneybookers has good security procedures. They are using spamming techniques to do phishing scam
Joined: Oct '07
Location: Philippines
Age: 41 (M)
Posts: 1443
I see. Good thing I always delete any email that is unfamiliar or I didn't know where it came from. Any still great to see that their security measures are up and keeps your money safe.
U need to contact MB trought their own webpage, they have the messages center, all the messages i have send, they answer very quickly... and, my account was locked one time, and i send my ID and a probe of my addres and is working very fine
Joined: Jan '08
Location: Germany
Age: 37 (M)
Posts: 35
Oh I had troubles with Moneybookers back 2007, I had sended money to an unactivated email, and couldnt activate the email anymore cause it got locked. When ive send an email to the support theyve answerd within 48 hours, needed to send them bill and more of the trash u need to prove that ur right.
Joined: Oct '07
Location: Philippines
Age: 41 (M)
Posts: 1443
It's actually a good thing if they are requesting such documents to prove your identity, just imagine if they weren't going to ask for such documents then somebody else can easily pretend he was you.
Joined: Jan '08
Location: Croatia
Age: 47 (M)
Posts: 1308
What do you think why gambling site asks people to send them proof of identity. Same thing here. And another thing i forgot to mention, these emails are not limited to Moneybookers. Neteller, PayPal, Visa also had their share of phishing, those i know of. Practically every payment method u can use on internet is vulnerable to phishing, but its up to users that take care of confidential data.
Joined: Oct '07
Location: Philippines
Age: 41 (M)
Posts: 1443
Yeah, I think the best protection is still the knowledge on this phishing techniques, if a user never opens strange / unknown emails then the threat is almost neutralize.
Joined: Feb '08
Location: United Kingdom
Age: 44 (M)
Posts: 1170
ive only just opended one today so when i reach my target ive got somewhere to transfer my points to so i hope they dont lock it or im stuck why has yours been locked anyhow or is that what your asking
wish me luck
we told you so many times
