Joined: Feb '09
Location: Latvia
Age: 70 (M)
Posts: 27
I had an a/c at Big Bet but played intermittently. I had over $60 in my account. I've just learnt today that BBP have closed down and withdrawals had to be made by the end of January.
Big Bet did not contact me to tell me they were closing down. I signed-up with them through Bankrollmob and Bankrollmob did not warn me about this either. I just checked my email address registered at BRM - it is correct. Why has nobody been in touch? Surely all customers should have been advised of this?
I also actually played on BigBet in January but didn't see any warnings!
dont know about the withdrawal but hope you can,, the forums have been full of stuff about Big Bet for ages , am sure someone will know and get back to you ,
hmmm every1 had warnings about this about 2 months ago, but obviously you havent,
just try to email them and see what they say i wish you good luck in getting your money back, keep us updated on what happens please would like to know if you get ya cash back, good luck at the tables and see you soon for more posts
Joined: Apr '08
Location: Finland
Age: 35 (M)
Posts: 1613
I am almost 100 % sure your money is lost. Who shall you contact, an empty live chat ?
In the contract you have agreed on they have the right to take all your money and close your account without informing you ever, if you think this sounds bad you shouldnt have accepted the contract and choose not to play there.
Joined: Jan '11
Location: United States
Age: 49 (M)
Posts: 52
Your money is lost, you have to find out more about the business and if they filed for bankruptucy. If they did you might be able to recover some of your funds through the bankrupcy. The kicker is that it is illegal in the US and I dont know if you have a leg to stand on. I think you are up the creek w/out a paddle sorry man.
Joined: Apr '09
Location: Australia
Age: 40 (M)
Posts: 6483
As Davoodoo says: 100% your money is gone. The site has closed down.
Not sure why you mentioned your email address with BRM - it's your email address that you should have registered with BBP that matters.. Everyone here seems to be saying they were contacted. I 'am guessing your contact details with BBP weren't up to date.
Joined: Feb '09
Location: Latvia
Age: 70 (M)
Posts: 27
I've received a reply from BBP support saying that I will not be getting my money back. They state that all players were advised by email of the closure, so it looks like I had not updated my email address when I had to close the old one a few months ago. My mistake obviously, but maybe it wouldn't have been too much to ask to show some kind of information in the lobby, even if it was just 'thanks & goodbye." I was lucky that I lost only a small sum but there may well be others who had out of date email addresses or had the warning email junked by a spam filter and lost more.
I mentioned that my address registered with BRM is correct because I would expect BRM to independently relay such important information to their clients. I receive promotional emails from BRM but can find no mention of BBP's closure. No money in bad news I guess.
I am 100% certain that the other (IMO, more professional) rakeback affiliates that I use would have advised their clients about something like this. This is one of the reasons I no longer use BRM. The other being that they do not control all the shills that come swarming out of the woodwork whenever there is any criticism of a poker room on this forum.
Having criticised the forum I must say that I appreciate the more friendly and understanding responses above. There are some decent people here. Good luck to you!
another satisfied BRM customer, lol, sorry about the 60$ but having a go at BRM is a bit overboard, the forums were full of stuff about the closeing of the site as soon as it became known, if you had looked in now and then you would of been well warned, anyway gl
Joined: Nov '09
Location: Poland
Age: 35 (M)
Posts: 1189
Your mistake... you even admited it... even so you're starting to blame BRM cause of you being a failure and not checking mail , not visiting BRM for any info... not doing anything.... Hmmm yes you are right!
Joined: Feb '09
Location: Latvia
Age: 70 (M)
Posts: 27
I already said it was my mistake. I fully accept that I am to blame because I didn't give BBP my new email address.
As for my not doing anything to check - well I had no reason to think I had to check whether BBP were still in business or not. I was still playing there and there were no indications of any problems.
Before this incident I had already stopped using BRM as an affiliate for future business and didn't frequent the BRM forum (for the reasons stated previously) because IMO there are more professional affiliates and better moderated forums, so I spend my time with them. That's why I didn't know about BBP closing down.
I'd like to make it clear that I do not blame BRM for my loss. If you're happy with BRM then I wish you all the best together. They just don't offer what I'm looking for. So, I'll go my way, you go yours. The best of luck to you.
Posted by SteveCut: I already said it was my mistake. I fully accept that I am to blame because I didn't give BBP my new email address.
As for my not doing anything to check - well I had no reason to think I had to check whether BBP were still in business or not. I was still playing there and there were no indications of any problems.
Before this incident I had already stopped using BRM as an affiliate for future business and didn't frequent the BRM forum (for the reasons stated previously) because IMO there are more professional affiliates and better moderated forums, so I spend my time with them. That's why I didn't know about BBP closing down.
I'd like to make it clear that I do not blame BRM for my loss. If you're happy with BRM then I wish you all the best together. They just don't offer what I'm looking for. So, I'll go my way, you go yours. The best of luck to you.
wow powerful statement however that the way you feel i wish you good luck in whatever you do in the future, and hopefully you might come back
