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  24-Feb-12, 14:57   #1
Problem with bonus 0 
stiliqn 
Joined: Jan '12
Location: Bulgaria
Age: 23 (M)
Posts: 2
I`v request bonus in kingdom of poker.I follow the instructions (delete bookmarks,make account in poker client). And i see in the site i`v not waiting any bonuses. What to do? Question

     
  24-Feb-12, 15:11   #2
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
You mean on bankrollmob, it doesn't show any bonuses? Or do you mean on the poker site? Because it won't show anything on the poker site..

     
  24-Feb-12, 15:27   #3
  0 
stiliqn 
Joined: Jan '12
Location: Bulgaria
Age: 23 (M)
Posts: 2
aha yes im mean in bakrollmob and you tell it won`t show in site write?For what is this option if don`t show nothing ;] ??

     
  24-Feb-12, 15:34   #4
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
I mean, it won't show in the poker site until it actually comes through (get's credited) - before that you won't see anything.

But you SHOULD be able to see status on Bankrollmob - it should say "processing" or something like that. If you can't see it on BRM - you may need to contact the support here..

     
  24-Feb-12, 16:39   #5
  0 
Serpang 
Joined: Jan '10
Location: Indonesia
Age: 53 (M)
Posts: 1477
Ask to BRM support and Kingdom of Poker support, of course. I not remember the bonus directly or wait few day. How long you have been waiting for ? But don't regret no good traffic there and just could play at cash game.

     
  24-Feb-12, 19:51   #6
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
I think you need to contact the bankrollmob support for this problem, not the kingdom of poker support...

Indeed, the traffic is pretty low but this isn't the topic of the discussion.

     
  25-Feb-12, 23:25   #7
  0 
doaga 
Joined: Jun '11
Location: Romania
Age: 25 (M)
Posts: 66
Best way is to ask support Thumbs Up

     
  26-Feb-12, 05:59   #8
  0 
hulkborges 

Joined: Mar '11
Location: Brazil
Age: 33 (M)
Posts: 104
Dude looks for support, had a problem yesterday with my account, I sent a question to them in less than 24 hours was already solved, because it had given a deadline to settle in over time, any problem always looking for support, they are very efficient

     
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