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  1-Mar-12, 18:22   #1
ATTENTION Admin : Chili Poker + Poker 7.70 0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
Since last night Chili poker is down.

I checked their site and then my email and found out that they have JOINED FORCES
with 7.70 Poker and they will be back online tomorrow.

Two things that need your attention here :

1) According to their site :
Your Nickname will become your Username and your new password was randomly
generated by an automated system and has been sent to you via email.
I got the email and now my Nickname is my old Username (the one entered in BRM form).

So that may complicate things with the gift claiming since we have provided BRM with the
username in order to claim it later on.

2) We will all be transfered to the 7.70 software once and for all tomorrow
Poker 7.70 has different points system.

We will still need the same amount of points (400) in order to claim it?


Thank you

Edited by Mober (Thursday, March 01, 2012 @ 18:34 GMT)


     
  1-Mar-12, 19:45   #2
  0 
jbrooksie 

Joined: Oct '10
Location: United Kingdom
Age: 55 (M)
Posts: 442
That's very interesting, I have an account on both - wonder what happens?

I couldn't log on to Chili this morning had a chat with support but they didn't mention anything about this. I still can't log on to Chili. A transcript follows:

10:24:19 AM [Me] Why can't I log on. The error message is Cannot contact the gaming server. Please check your Internet connection and try again. You can only continue in Offline mode.

Sorry for the inconvenience.
10:24:28 AM [Victoria] Hello
10:24:37 AM [Me] There is nothing wrong with my internet connection
10:24:49 AM Me] Helo
10:25:00 AM [Victoria] We are currently experiencing some technical issue , and you won't be able to log in for the next few hours. Our technical team is doing its best to solve the problem. Thank you for your patience.
10:26:11 AM [Me] Ok. I registered for a tourney last night that started at 09:45. Obviously I haven't been able to play will the entry fee be refunded?
10:27:55 AM [Victoria] The department is working on this issue, if you are eligible, you will be refund
10:27:59 AM [Victoria] refunded
10:28:29 AM [Victoria] We keep you informed as soon as possible
10:28:55 AM [Me] Well if i can't log on I can't play so please confirm that I will be eligable. It's only a dollar but that's not the point
10:29:34 AM [Victoria] yes ofcourse
10:30:54 AM [Victoria] Don't worry you will have a reply as the department fix the problem Smile
10:31:01 AM [Victoria] Have a good day :
10:31:24 AM [Me] Trouble is that this tourney is being played and i am being blinded out.
10:34:44 AM [Me] Guess that's good bye then

Edited by jbrooksie (Thursday, March 01, 2012 @ 19:49 GMT)


     
  1-Mar-12, 19:53   #3
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
Probably she was one of the support agents that have no idea whats happening in their own environment Smile

Check the official site :
http://www.chilipoker.com/

Also your email, cause as i already said above i already got the email with the new details
in order to be able logging in tomorrow

     
  1-Mar-12, 20:15   #4
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
Thanks for the heads up Mober, i actually cashout all my bankroll from there(chilipoker) two weeks or so ago due to lack of traffic to the games and limits that i play.

Still, it's a good thing that these two platforms join forces, the only bad thing is for those that had an active bonus there.

     
  2-Mar-12, 10:29   #5
  0 
lukasb 

Joined: Mar '11
Location: Croatia
Age: 36 (M)
Posts: 1735
Hmmm... tried to login and got an " incorrect nickname or password" message and by their mail it should be available by now.
Also wonder what will happen with my gift offer since i was half way trough ( 257 points) and that was the only reason why i installed chilli poker and deposited there in the first place.

I'm usually not a pessimist but this has a " u got screwed" written all over it....

     
  2-Mar-12, 12:58   #6
  0 
jbrooksie 

Joined: Oct '10
Location: United Kingdom
Age: 55 (M)
Posts: 442
I sent an email asking what happens if you have an account on both sites and got this response today:

Thank you for contacting our Chilipoker Support Team

Due to the new alliance with Poker770, we are currently performing technical changes and improvements, therefore your account as well as the software will not be available before the 2nd of march during the afternoon. All the procedure has been described in the newsletter Smile

If you already have an account on Poker770, you will be able to merge the 2 accounts.

From tomorrow for any problems regarding the log in please contact support@poker770.co.uk

We apologize for the inconvenience and thank you for your patience.

The Chilipoker Support team thank you for playing with us and wish you good luck.

     
  2-Mar-12, 13:04   #7
  0 
lukasb 

Joined: Mar '11
Location: Croatia
Age: 36 (M)
Posts: 1735
Posted by jbrooksie:
I sent an email asking what happens if you have an account on both sites and got this response today:

Thank you for contacting our Chilipoker Support Team

Due to the new alliance with Poker770, we are currently performing technical changes and improvements, therefore your account as well as the software will not be available before the 2nd of march during the afternoon. All the procedure has been described in the newsletter Smile

If you already have an account on Poker770, you will be able to merge the 2 accounts.

From tomorrow for any problems regarding the log in please contact support@poker770.co.uk

We apologize for the inconvenience and thank you for your patience.

The Chilipoker Support team thank you for playing with us and wish you good luck.

At least they are telling you something i can't get a single reply from anyone ( maybe i just didn't deposit enough). Hate being put in the dark like so, and im only asking for them to tell me to wait a bit more or whatever, not expecting any miracles. Angry


OMG a miracle! Shock Shock Shock Tongue

2 minutes after writting this got an email from chili coz as it seems they screwed up my nickname for 770. went to check and everything seems fine... just not sure what will happen with the gift thou..
Crossing fingers on that one too.... hmmm.... another miracle?!? Big Smile

Edited by lukasb (Friday, March 02, 2012 @ 13:17 GMT)


     
  2-Mar-12, 14:18   #8
  0 
Fakiry 

Joined: Apr '09
Location: Portugal
Age: 37 (M)
Posts: 4764
I still haven’t received any email from them about this. I even checked my spam mail to see if it had gone to there, but nope. Maybe they just advise the recent users, or will they send an email to everyone? They should, I don’t go there for a while but one never knows when it comes that desire of playing in a different room for a change. Think I will try to enter my 770 account to see what happens.

     
  2-Mar-12, 14:32   #9
  0 
neweri 
Joined: Sep '10
Location: Ukraine
Age: 48 (M)
Posts: 3
All my Points have disappeared in the new room Sad

     
  2-Mar-12, 20:22   #10
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
MY points are still there on the new room so everything is okay in my case but i feel sorry for the people that had the gift poker offer active...

Not sure if they can continue now that chilipoker is 770 Confused

     
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