English flag   Dansk (danish) flag     (04:52 GMT)
 
Username   Password  

BankrollMob Christmas logo  
Free no deposit poker bonuses Reviews Bankrolls - Free No Deposit Offers Poker Forum News: Poker, Casino, Betting & Bingo Sport Bets Poker Freerolls & Tournaments Xmas Offers Support & FAQ
transparent separator

BankrollMob Forum

BankrollMob Forum » Poker Forum » Need advice

New Thread Forums Search Subscriptions Bookmarks

  31-Mar-12, 22:24   #1
Need advice 0 
MilenkoK 
Joined: Jul '11
Location: Serbia
Age: 45 (M)
Posts: 57
Hi
Few minutes ago I tried to log in to my PS account from my laptop,but I get a note that I am allready connected from another computer.
Checked my desktop and PS wasnt on,started PS from there and there was no problem so I log off and tried to log in again from laptop and again get a same note Disagree


Attached ImagesUntitled1.png

     
  31-Mar-12, 23:08   #2
  0 
oualidel 

Joined: Mar '12
Location: Spain
Age: 23 (M)
Posts: 77
i think u make auto-login ON in the setting Disagree u must contact support ... Confused

     
  31-Mar-12, 23:30   #3
  0 
MilenkoK 
Joined: Jul '11
Location: Serbia
Age: 45 (M)
Posts: 57
Nope,login manually as allways

     
  1-Apr-12, 18:11   #4
  0 
DaCapo71 
Joined: Aug '10
Location: Germany
Age: 45 (M)
Posts: 1712
In the most time you have only to do a restart of your pc. And when you restart after that it is possible to log in in your poker account normally. When not cap your internet connection for a moment and try it again.

     
  1-Apr-12, 19:36   #5
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
This is actually a common problem, you need to contact the pokerstars support and they'll fix it Blink

The worst case scenario is that someone hacked your acccount and for that you also need to contact the support...

     
  1-Apr-12, 20:10   #6
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
When you see something like that you need to contact support at once to find out
what is happening. In any room that is just to make sure that no one gained access in your
account.I hope its just a technical issue.


     
  1-Apr-12, 20:30   #7
  0 
MilenkoK 
Joined: Jul '11
Location: Serbia
Age: 45 (M)
Posts: 57
Contacted PS support but still no reply from them,situation still the same Disagree
Thx for your replys Mobsters Worship

------------
...and yes,funds on my account are ok

Edited by MilenkoK (Sunday, April 01, 2012 @ 21:05 GMT)


     
  1-Apr-12, 22:23   #8
  0 
kinogomes 

Joined: Feb '10
Location: Portugal
Age: 36 (M)
Posts: 998
I think you dont need to get scaried about that, sometimes you need to close your pc and open it again and everything ill be fine.In case you get suspicious try to contact some riend that plays pker too and as him to try to find your nick name in the tables!!!!!

     
  2-Apr-12, 10:17   #9
  0 
Chartoule 
Joined: May '09
Location: Spain
Age: 41 (M)
Posts: 1261
Hi MilenkoK.

Sometimes the PS support take his time to answer. Much more in weekend. Sure today you will have your account ok to play (they want you raking...).

Luck in tables!

     
  2-Apr-12, 13:22   #10
  0 
Fakiry 

Joined: Apr '09
Location: Portugal
Age: 37 (M)
Posts: 4764
Contact PS support and inform them about that, so they can try to trace the IP to see if it belongs to you or if someone is using your account in piracy. I would do this if I were you. Even if you don’t have much money there, someone one can be using your account to do wrong things.

     
  2-Apr-12, 15:02   #11
  0 
MilenkoK 
Joined: Jul '11
Location: Serbia
Age: 45 (M)
Posts: 57
...now I get a message from PS support and I am informed that this is a common problem called "hanging login" caused by server restart on March 31st and now after program restart problem is solved.
So if you be in a situation like this in the future be cool Cool

     
BankrollMob Forum » Poker Forum » Need advice

 
Forum Rules | Support & FAQ

© 2016 BankrollMob.com - All Rights Reserved CONTACT | ABOUT | PRIVACY POLICY | TERMS & CONDITIONS | NEWSLETTERS | AFFILIATES | REPORT SPAM | ADVERTISING
  Bookmark and Share