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  3-Nov-12, 23:27   #1
fulltilt poker/password........ 0 
saynothing 

Joined: Nov '12
Location: Canada
Age: 55 (F)
Posts: 589
Hi guy's, I would like some advice concerning my account with ftp, I have forgot my password and also email address, but I remember my user name. It says to click on the forgot password box when I try to log into my account, but when I do this it says to give the email address link'd to my account, witch I had mention'd I have also forgot. So please if anybody out there gives 2 hoot's to help me out, I would be very thankful, Thank you all good day Disagree

     
  4-Nov-12, 01:13   #2
  0 
zeroster 

Joined: May '11
Location: United Kingdom
Age: 51 (M)
Posts: 1372
I'm having a similar issue. I'm ok with account name and email but I've forgotten the password. I've tried to do the password re-set but the promised email with my temp password doesn't arrive.

Not really a good start.

     
  4-Nov-12, 01:15   #3
  0 
rbdflyboy 

Joined: Apr '11
Location: Canada
Age: 60 (M)
Posts: 1222
think you'll have to contact FT support and explain your case. If you can remember which email account you changed ie hotmail, yahoo, etc their support may be able to provide you with details of the old account. Even in this age of computer files it's always best to have a hard copy on file for times like this. GL

     
  4-Nov-12, 01:51   #4
  0 
Greenmohave 

Joined: Jan '11
Location: United States
Age: 52 (M)
Posts: 3361
I know I probably can't even register, but just all the same I surely can't remember none of that information myself. I hope this doesn't create an issue with trying to get my BR back if, I get the opportunity to play at FullTilt again.
didn't give this much thought until reading this post.

     
  4-Nov-12, 04:16   #5
  0 
saynothing 

Joined: Nov '12
Location: Canada
Age: 55 (F)
Posts: 589
Update, I was reading this on full tilt's web site, What if I cannot access the email account registered on my Full Tilt Poker account?

The security of your Full Tilt Poker account is intrinsically linked to your email account. For this reason, we strongly suggest you contact your email provider (e.g. Gmail, Yahoo, and Hotmail) directly. In most cases, the provider will be able to assist you in recovering access to your email, however, if you are still having issues, please contact support@fulltiltpoker.com for further instructions.

     
  4-Nov-12, 06:28   #6
  0 
ayaraled 
Joined: Apr '11
Location: Philippines
Age: 39 (M)
Posts: 544
yup ...maybe you can contact the email provider first and if nothing happens contact ftp....i have many times forgot my password but it has been always easy to retrieve my account....

     
  4-Nov-12, 10:34   #7
  0 
mahdrof 

Joined: Nov '09
Location: Canada
Age: 47 (M)
Posts: 2367
Things might take a little longer because you have fogotten your email address, however if nothing else works out you can try contacting Full Tilt directly. I imagine that it would be something like forgetting your PIN number for a debit / credit card, where they just need to verify that you are the correct person for the account before they give you access. Let us know how things turn out.

     
  4-Nov-12, 13:35   #8
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
There will be many login issues like that.
And their support isnt gonna be answering any time soon i guess since they are gonna be
bombarded already with emails for every single thing.
Good thing i have the data written on a paper Smile

     
  4-Nov-12, 16:12   #9
  0 
AlexSimion 
Joined: Mar '12
Location: Romania
Age: 27 (M)
Posts: 640
Actually guys , I tryed the same thing last night , and I received the email with the temporary password in about 30 seconds Smile , so don't know what to say , for me it worked ok ! , and bonus : I have 0.46 $ in my account , so that's a big boost =)).

     
  4-Nov-12, 18:17   #10
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
I had a similar problem and i simply shoot an email to support@fulltiltpoker.com and after 3 days everything was solved Blink

Do the same and have patience, there are tousands and tousands of player that need to reactivate their accounts...

     
  4-Nov-12, 23:28   #11
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4873
yep. try sending the lovely ftp support people an email with everything you can remember and i am sure they will do what they can to get you back at the tables to take more of your money from you . im sure itll work!!!!!!

     
  5-Nov-12, 00:50   #12
  0 
saynothing 

Joined: Nov '12
Location: Canada
Age: 55 (F)
Posts: 589
u sound uneducated Tongue

     
  5-Nov-12, 08:09   #13
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 8648
yeah like many mobsters pointed above- if you can't do something yourself, you will just have to contact the support. explain everything and hope for the best. probably this will take some time, cause i believe you're not the only one with such problems. other way out of this is to create a new account i guess- especially if you didn't have any money left in your old account

     
  5-Nov-12, 12:18   #14
  0 
bullettooth1 

Joined: Mar '11
Location: United Kingdom
Age: 32 (M)
Posts: 1635
i can remember my user name and pw but i cant access the computer i was on when ftp shut down so i sent them an e-mail last monday including all the details i remembered and a scan of my drivers license. still waiting for their security team to sort it out.
i guess i wont be playing at ftp tomorrow Sad Disagree Angry
good luck with your case. Thumbs Up

     
  5-Nov-12, 14:06   #15
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
Im just downloading the software now.
Lets see what, it looks like. I wont login till tomorrow though.
Just setting up the software to have it ready.Either way if something is wrong with it
and cant log in, it will take sometime before i get a response from support.
First few days 100% of their employees must be working 24hrs shift there Smile

     
  5-Nov-12, 14:20   #16
  0 
Fakiry 

Joined: Apr '09
Location: Portugal
Age: 37 (M)
Posts: 4764
Tomorrow will be the big day and i bet the FT site will be fully crowded during a big part of the day. I still haven't downloaded the site neither tried to enter my acount. I guess i have y data from there saved in a safe place, so i'm not thinking about passing through what you are passing now. About your problem, maybe you should try to contact online support directly and explain all of that, but it won't be easy. How can they prove it's you if you only know the nick, think about someone else who knows the nick of a guy with probably lots of money on his account, they will ask for your docs again, namely identification card and stuff like that, for sure. Shock If not, people who have lots of money there can have their money in risk again!!!

     
  5-Nov-12, 18:41   #17
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
As i said it take around 3 days for the support team to answer and reactivate your account, i have another friend that did the same...

Unfortunately for some of you guys you can't participate on the fun from the first days, i already played some play money games but it isn't fun at all.

     
  15-Nov-14, 20:58   #18
  0 
pavel1111111 
Joined: Dec '11
Location: Romania
Age: 30 (M)
Posts: 2
PASSWORD...?

     
  15-Nov-14, 21:00   #19
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 32 (M)
Posts: 4685
Posted by pavel1111111:
PASSWORD...?

Password is: LOOSER.

     
  15-Nov-14, 21:26   #20
  +1 
jsikonja 

Joined: Mar '14
Location: Slovenia
Age: 33 (M)
Posts: 255
Posted by saynothing:
Hi guy's, I would like some advice concerning my account with ftp, I have forgot my password and also email address, but I remember my user name. It says to click on the forgot password box when I try to log into my account, but when I do this it says to give the email address link'd to my account, witch I had mention'd I have also forgot. So please if anybody out there gives 2 hoot's to help me out, I would be very thankful, Thank you all good day Disagree


had simmilar issue once, i think it was on 888, they just needed me to upload ID documents to verify and i got acc back.

     
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