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  20-Jul-14, 15:27   #1
winner poker 0 
kayshap 
Joined: Jul '14
Location: India
Age: 20 (M)
Posts: 2
i just downloaded winner poker software and register a new account on it but i didn't get 10 $ instant bonus why
Sad

     
  20-Jul-14, 15:34   #2
  0 
BeMyATMplz 
Joined: Feb '11
Location: Germany
Age: 23 (M)
Posts: 1854
You'll have to fill out the "request" form on the bankrollmob page, then it will get processed, might take a couple days though.

     
  20-Jul-14, 15:56   #3
  0 
kayshap 
Joined: Jul '14
Location: India
Age: 20 (M)
Posts: 2
ok tnx Confused

     
  20-Jul-14, 16:43   #4
  0 
klash23 
Joined: Mar '12
Location: United Kingdom
Age: 38 (F)
Posts: 2243

The best thing to do is go to support/chat and ask them.If there has been a mistake they will deal with it quickly.It does say you have 14 days to log in and claim your bonus,initial bonus is $15,I did notice a code BR200 which probably should have been entered when you filled in you personal details.
Good luck and I am sure a quick chat with support will give you an answer. Smile

     
  20-Jul-14, 17:19   #5
  0 
Heskor 
Joined: May '13
Location: Mauritius
Age: 25 (M)
Posts: 2659
Yeah you need to wait a few days before you get the bonus as this is done manually from winner poker side, but you will receive the bonus eventually. If i remember correctly mine took about 1 week and i got the bonus. But if after a few days you still have not receive the bonus i would advice you to contact BRM support or winner poker support to help you. But you will get the bonus if you are on the eligible list, so no worries here mate. Anyway have fun at the tables and good luck with the bonus once you get it. Big Smile

     
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