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  18-Jan-17, 13:35   #1
Admin, please help me! 0 
pakha 

Joined: Sep '08
Location: Russian Federation
Age: 35 (M)
Posts: 5
Today i receive email!
Date 1/18/2017 10:45:03 AM (GMT)
From BankrollMob
Subject Betsson: €100 Free Bet for sportsbetting
Hi!

We the email for your Betsson account in order to credit your prize won in the 2016 Christmas Calendar.

Br,
Jerry

I login to betsson but not see the prize. I send few letter to bankrollmob in which indicate prize should be send to email with what I register account at betsson is undefeniedman@gmail.com. Y paid my prize to that email? I send many letter to y support but not see answer for that, I typing when i win i indicate Pavel Chernysh. But at support betsson me say i should indicate email & i send to y support few letter about that. When i recieve my free bet to right account?

First letter:
&#1054;&#1090; &#1082;&#1086;&#1075;&#1086;: BankrollMob Support <support@bankrollmob.zendesk.com>
&#1050;&#1086;&#1084;&#1091;: MityOK <pakha@mail.ru>
&#1044;&#1072;&#1090;&#1072;: &#1042;&#1086;&#1089;&#1082;&#1088;&#1077;&#1089;&#1077;&#1085;&#1100;&#1077;, 18 &#1076;&#1077;&#1082;&#1072;&#1073;&#1088;&#1103; 2016, 4:14 +03:00
&#1058;&#1077;&#1084;&#1072;: E-mail received: [MobMail] Re: Mob Calendar: Prize claim

##- Please type your reply above this line -##
This is to inform you that we have received your e-mail (ticket ID #32874). We will reply to your e-mail as soon as we can.

To add additional comments, reply to this email.

MityOK
Dec 18, 02:14 CET

Hello!
My email with i register account undefeniedman@gmail.com

-----------------------------------------------------------------
On 12/16/2016 11:34:28 PM GMT, "BankrollMob" wrote:

Hi!

This message is just confirm that we have received your claim for the prize that you won in our Mob Calendar.

Prize won: Betsson: &#65533;100 Free Bet for sportsbetting
Your gift will be available in your Betsson account latest January 2017

Please allow 4-8 weeks for the prize to be issued. Questions regarding claim status, for prizes won during DECEMBER, will not be answered until after January 30th, so please do not contact BankrollMob Support until then.

Best regards,
BankrollMob

---------------------------------------

Name & Mob Account: Pavel Chernysh (pakha)

(Sent by: 95.108.225.232)

This email is a service from BankrollMob Support. Delivered by Zendesk.

     
  18-Jan-17, 13:45   #2
  +1 
Administrator 

Joined: Aug '07
Location: Malta
Age: 38 (M)
Posts: 7909
You need to reply to the e-mail you sent, so it gets back to person in charge, at BRM staff.

     
  18-Jan-17, 14:22   #3
  0 
mrrrrr 
Joined: Mar '10
Location: Poland
Age: 27 (M)
Posts: 9
I have the same situation. First when claiming the prize i sent them my account username. I think they want from us email address for betting account, but maybe i am wrong.

     
  19-Jan-17, 03:55   #4
  -1 
Robbo1990 

Joined: Dec '12
Location: New Zealand
Age: 27 (M)
Posts: 377
looks like its a language miss-understanding

so they sent it to the email you gave them, but you gave them the wrong email?

     
  19-Jan-17, 08:58   #5
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 9374
well first of all i wish to congratulate for winning this great prize- 100 euros free sports betting is a really nice amount of cash which could potentially end up in your wallet, now of course it's a bit of a shame that you still can't get your hands on the prize, but i am sure it will work out say... this year.

     
  19-Jan-17, 10:33   #6
  0 
mrrrrr 
Joined: Mar '10
Location: Poland
Age: 27 (M)
Posts: 9
In betsafe you can login by username or by email, so i don't understand what is the problem if i gave them my username instead of an email.

     
  19-Jan-17, 11:15   #7
  0 
dule-vu 

Joined: May '09
Location: Croatia
Age: 32 (M)
Posts: 4176
dont understand why is there so much problems this year with prizes from christmas calendar and with lot of sites!if they give prizes like this,why is there problem just to put that 100 e free bet on players account and that player just use that bet when they choose odd on sports match and then to get option just use it!

     
  20-Jan-17, 01:32   #8
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 33 (M)
Posts: 5180
Posted by pochui:
well first of all i wish to congratulate for winning this great prize- 100 euros free sports betting is a really nice amount of cash which could potentially end up in your wallet, now of course it's a bit of a shame that you still can't get your hands on the prize, but i am sure it will work out say... this year.

Well, well, well wouldn't you want some spare change to be thrown at ya for the sole purpose of betting? Big Smile Big Smile

     
  20-Jan-17, 10:22   #9
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 9374
well yes indeed mr. hungarian stallion- i would love to get my hands on some spare change for sure, but with no intention on gambling, vodking, melonning, potting and so on- i really want to make the world a better place to live in, i want the birds to fly around and roses being planted everywhere, people singing merry songs and everyone is utterly happy.

     
  20-Jan-17, 15:39   #10
  0 
mrrrrr 
Joined: Mar '10
Location: Poland
Age: 27 (M)
Posts: 9
"We will forward your email to Betsafe, however, it might take 1-2 weeks before you get your prize."
So it looks like they use pidgeons to carry emails...

     
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