I requested the ndp last week, did not get it, so asked them about it, and they said I should ask about it @ brm.com. So, admin.. Tony.. make me an offer I can't refuse. Please.
Posted by Administrator: We don't issue the bonus. It's Celeb poker so I don't have a clue why they tell you to contact us.
That's funny, I tell them I download it through their site and use bonuscode brm199 and she made it, annoyingly, clear I should contact brm.com about the bonus, she was not very helpful as she kept repeating automated responses, ah well, 2 bad. Thanks for the quick reply, admin, have a nice week.
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
ajspingvin - no, because we don't have an official from Celeb Poker to attend to those threads and we try to aim for that with the other sites or if the other sites are "major partners" within BRM. Celeb might get their own subforum eventually but not today
KDRPKR - maybe you could try to send the link to their support, for the page that we are redirecting you to (when clicking the "request" button at the offer). Then he/she can see the instructions necessary to do and that it doesn't involve BRM at any point in the payment process.
Today I tried again. He told me he can't do anything about it and the advertiser, brm.com, has to confirm my account.
RockNRollaAce7: hi RockNRollaAce7: hello? Branden: Hi, I'm Branden from Live Support. How can I help you today? RockNRollaAce7: hi Branden: Hi, Kadir. RockNRollaAce7: i signed up last week and i would get no depositbonus RockNRollaAce7: i used code brm199 Branden: If after 72 hours and the bonus is still not yet issued, please contact your advertiser. Your advertiser is the site where you got your bonus code and where you saw the advertisement for the bonus. RockNRollaAce7: signed up through this site RockNRollaAce7: **link removed** Branden: Is that the site where you got your bonus code? RockNRollaAce7: yee, the advertiser says i have 2 ask you and tell you i signed up through your site RockNRollaAce7: i got bonuscode from www.bankrollmob.com Branden: They are the one who will confirm your account for the bonus. Branden: Please contact them. RockNRollaAce7: well, i asked there and admin says i have to contact you RockNRollaAce7: i did.. Branden: Unfortunately there is nothing I can do about the bonus, they need to confirm your account. RockNRollaAce7: ok.. Branden: Is there anything else that I can help you with? RockNRollaAce7: no thats all Branden: If you need any further assistance, please don't hesitate to contact me through the Live Support Button. Branden: The excitement keeps getting better and better! Sit down at the CASH TABLES now and play the greatest Poker games in the world! This could be your big break. Take a seat and win big! RockNRollaAce7: thankyou
So, please confirm or something.
Edited by Administrator (03 December 2009 @ 17:25 GMT)
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
I removed the link from your post as we can't advertise it in here, it has to be done through the offer-page.
I think you have to click on the "Contact us"-link at the bottom of the page (which I removed the link to, but you have it). If you contact normal Celeb Poker support, they might not be able to help.
Joined: Apr '09
Location: Australia
Age: 40 (M)
Posts: 6483
Posted by kolse: BRM199 is right. Worked perfectly without any complications
yep, i did it not long ago, there's no showing of it on BRM though, it's pretty much purely internal with Celeb.. Also, make sure you do phone verify and chat to person who opens a chat window with you when you first log in. It says 72hrs, but I registered and had money within 2hrs. FYI it's only $9 now instead of the orig $19