Joined: Jan '10
Location: Canada
Age: 32 (M)
Posts: 20
I just received this message, which i didn't understand while i was waiting for depost on my account from bankrollmob..
Dear........, We have processed your request for $100 at Party Poker. However, it turns out that your account "Ij0kerI" is not registered with the Cashier yet. This means that we can not issue the bonus to your account. Please register with the Cashier in the software, and mail us back once you have done so (it's free, no deposit is required). We will then process your request again.
Best Regards,
but i don't understand when they say you have to register your account with the cashier, because i just connected on my account on partypoker... maybe because when i sended the name Ij0kerI, they tough the zero was an 'o', letter of the alphabet?
ty for your help!
------------ + i see the bonus of 25$ on party poker in bonus section and it says you have to get 150 party points in 90 days. but when i click get the bonus, it sends me to the page with the deopsits option...
Joined: Dec '07
Location: Australia
Age: 45 (M)
Posts: 186
Posted by wizzyzim: but when does the bankrollmob means when they say you need to register your account with the cashier..?
maybe that's what you need to do? ie. just provide your details in the cashier (?) section... if in doubt what (or how) you need to do - reply back to support and ask for instructions - they will surely guide you through
Joined: Jan '09
Location: New Zealand
Age: 36 (M)
Posts: 463
I think you might have to send documents and ID to prove you are who you say you are. I remember doing this once for pokerstars once and that was couple of years ago. I think they only do this once unless you get a change of address which they probably might as you to identify yourself again.
Did you fill in your details? because your account might also be set up for playmoney and not real money
Joined: Oct '08
Location: France
Age: 43 (M)
Posts: 173
It could be because you haven't opened a real account yet, only a play one. Go to cashier fill in the details and everything should be fine. Good luck on Party!
